Overview

Novotel Melbourne on Collins

270 Collins Street, Melbourne, VIC 3000, Australia
+61 396 675 800

RM 517+

Overall guest ratings

8.5/10 Excellent
Based on 3,669 reviews

Review highlights

  • 9.6
  • 9.1
  • 8.1
  • 4.9

Good to know

  • Professional service
  • Friendly service
  • Great shopping

Nearby

    show all

    About

    Check in to 4-star comfort at Novotel Melbourne on Collins Hotel in the city's shopping and business hub. Welcoming contemporary decor makes your spacious room a retreat whether you're working or relaxing. Find yourself close by to local attractions, sport stadiums and theatres. Wake up fresh with access to our fitness centre and pool or enjoy a delicious buffet breakfast overlooking leafy Collins Street.

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    Amenities

    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Gift shop
    • Laundry facilities
    • Spa
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    Based on 3,669 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% liked the proximity to sightseeing."
      9.7 "Easily accessible by car, said 97%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      8.7 "87% said the concierge service was amazing."
      7.9 "79% found the restaurant service to be one of the best."
      7.9 "79% said the booking process went smoothly."
    • 8.1 "Breakfast is good."
    • 6.6 "Average value."
      6.9 "Breakfast prices were ok, according to 69%."
      6.0 "60% thought it was adequately priced."
      5.3 "The price was ok for 53%."
    • 6.2 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      5.3 "Only 53% said the rooms were modern."
    • 4.9 "Internet is poor."
      4.2 "58% said the wifi quality was bad."

    Overall rating

    8.5 Excellent
    Based on 1,907 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      8.9 "89% said the concierge service was amazing."
      7.9 "79% found the restaurant service to be one of the best."
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.9 "99% liked the proximity to sightseeing."
    • 7.9 "Good breakfast."
    • 6.2 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.7 "67% said the view was so-so."
    • 6.1 "Average value."
      6.0 "60% thought it was adequately priced."
      6.8 "Breakfast prices were ok, according to 68%."
    • 4.8 "Internet is poor."
      4.1 "59% said the wifi quality was bad."

    Overall rating

    8.6 Excellent
    Based on 1,064 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.2 "82% said the reception staff was great."
    • 8.2 "Breakfast is good."
      7.0 "70% were happy with the price of the breakfast."
    • 6.6 "Average value."
    • 5.3 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.8 "68% said the view was so-so."
    • 4.8 "Internet is poor."

    Overall rating

    8.4 Excellent
    Based on 183 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 6.7 "Average value."
      6.3 "63% thought it was adequately priced."
    • 6.7 "Rooms are ok."
    • 5.9 "Vibe was decent."
    • 4.9 "Internet is poor."

    Overall rating

    8.4 Excellent
    Based on 513 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 7.4 "Good bar."
    • 6.4 "Average value."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.6 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
    • 5.0 "Internet is average."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Professional service"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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