Overview

Ibis Marseille Centre Gare Saint Charles
Best Housekeeping Staff

Square Narvick, 13001 Marseille, Provence-Alpes-Cote d'Azur, France
+33 4 91 95 62 09

RM 252+

Overall guest ratings

8.2/10 Excellent
Based on 3,002 reviews

Review highlights

  • 9.4
  • 8.6
  • 7.7
  • 4.5

Good to know

  • Comfortable beds
  • Train station is close

Nearby

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    About

    55 yards (50 m) from the Marseilles TGV train station, the ibis Marseille Centre Gare Saint Charles hotel offers quiet, comfortable, air-conditioned rooms, perfect for business or leisure. The hotel's exceptional location is just a 10 min walk from the downtown area. The hotel offers direct train and shuttle access to the airport and reduced rates for the train station car park. Costa and MSC shuttles are available from the front of the hotel for cruise departures. You're in the heart of Marseilles!

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Laundry service
    • Coffee shop
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 3,002 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.2 "City centre within easy reach, said 92%."
      10.0 "Easily accessible by car, said 100%."
      9.2 "92% liked the proximity to shopping."
    • 8.6 "Great service."
      7.4 "74% thought the service was very professional."
      8.6 "Housekeeping was great, according to 86%."
      7.3 "Lovely bar service, according to 73%."
    • 7.7 "Internet works."
      7.4 "74% said the wifi quality was great."
    • 7.5 "Good breakfast."
    • 6.4 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
      6.4 "Desserts were ok, said 64%."
      5.7 "The price was ok for 57%."
    • 4.5 "Rooms are not good."
      1.0 "90% said rooms were small."
      1.3 "87% complained about the bathroom."
      0.2 "98% criticized the small bathroom."
      3.0 "70% had problems with the shower."
      3.9 "61% found problems with the furniture."
      2.4 "76% said the bathroom was dirty."
      4.0 "60% thought the tv was sub-standard."
    • 4.2 "Not very comfortable."
      1.0 "90% said rooms were small."
      0.2 "98% criticized the small bathroom."
    • 1.4 "Beach is unacceptable."
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    Overall rating

    8.2 Excellent
    Based on 1,561 reviews
    • 9.1 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.4 "City centre within easy reach, said 94%."
    • 8.9 "Great service."
      7.7 "77% thought the service was very professional."
      8.7 "Housekeeping was great, according to 87%."
      7.0 "Lovely bar service, according to 70%."
    • 7.7 "Internet works."
      7.4 "74% said the wifi quality was great."
    • 7.5 "Good breakfast."
    • 4.7 "Rooms are not good."
      1.0 "90% said rooms were small."
      1.6 "84% complained about the bathroom."
      0.2 "98% criticized the small bathroom."
      3.2 "68% had problems with the shower."
      2.6 "74% thought they were poorly maintained."
      2.4 "76% said the bathroom was dirty."
      3.8 "62% found problems with the furniture."
      1.8 "82% were disappointed with the minibar."
    • 4.5 "Not very comfortable."
      1.0 "90% said rooms were small."
      0.2 "98% criticized the small bathroom."

    Overall rating

    8.2 Excellent
    Based on 450 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.0 "City centre within easy reach, said 90%."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.6 "Good breakfast."
    • 7.5 "Internet works."
      7.3 "73% said the wifi quality was great."
    • 4.5 "Not very comfortable."
      1.0 "90% said rooms were small."
      0.1 "99% criticized the small bathroom."
    • 4.3 "Rooms are not good."
      1.0 "90% said rooms were small."
      1.1 "89% complained about the bathroom."
      0.1 "99% criticized the small bathroom."

    Overall rating

    7.8 Good
    Based on 60 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 4.6 "Rooms are not good."
    • 4.0 "Not very comfortable."

    Overall rating

    8.3 Excellent
    Based on 930 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      8.7 "87% liked the proximity to sightseeing."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      7.1 "71% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 7.4 "Internet works."
      7.0 "70% said the wifi quality was great."
    • 6.9 "Bar is ok."
    • 4.1 "Rooms are not good."
      0.7 "93% said rooms were small."
      1.1 "89% complained about the bathroom."
      0.1 "99% criticized the small bathroom."
      3.6 "64% thought they were poorly maintained."
      4.1 "59% found problems with the furniture."
      4.1 "59% thought the tv was sub-standard."
      2.5 "75% had problems with the shower."
      2.1 "79% said the bathroom was dirty."
    • 3.7 "Not very comfortable."
      0.7 "93% said rooms were small."
      0.1 "99% criticized the small bathroom."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Train station is close"
    data provided by TrustYou

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