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The staff was helpful. The rooms were very clean. The weight room was acceptable. Pool was nice but sauna wasn't very hot. It took 30 minutes to break a sweat. Other than that we enjoyed our stay.
Convenience Bad mattresses. Overpriced.
Nice place but a bit outdated for the price.
Gorgeous facility Spa closed to early on Saturday and closed on Sunday.
convenient - excellent wait staff Business Center - extremely hot.
loved the beds not so much the hotel but the parking.. clean and secure but an unplanned expense
Staff was highly accommodating. Kind enough to remove two accidental wifi charges as well as opening the gift shop after hours in order for me to purchase headphones.
Staff was absolutely 100% accommodating- all requests were met and they went above and beyond to assist with all our needs Parking - $12 / a night -- if this was Boston or NYC I would have expected this --- but this is Manchester NH --- need a way to get over this surcharge.
The staff was super friendly and went above and beyond for us. Room service was affordable and delicious. The gym was great and offered cardio as well as weight machines AND free weights. The room was very clean, bed was sleep number. The view of downtown was perfect. Nothing. Everything was great!
Nice lobby Poor service and terrible front desk
Size of hotel and ease of movement to and from meetings. Check-in was not very effective; the staff was not ready for the onslaught of people from a conference I was attending.
Convenient location easy to find staff was very friendly I was leaving my car there and was not informed that there would be an additional charge for this I paid kayak and thought I was all set so the unexpected cost of 78 dollars upset me
The pool is nice.
Friendly check in staff Having someone knock on the door at 11 am and then 2 min later call the room basically saying get out. (We were packing up the bag)
I liked that they had a real continental breakfast - complete with waffle makers and a staff member - available from 6 AM. Wi-fi is also great to have. They offered a computer/printer for which to print boarding passes, but it was out of toner, and apparently had been for days (the staff seemed somewhat resigned to this). Also, Booking.com booked me two rooms when I only needed one, and the front desk, while assuring me the hotel wouldn't charge me twice, didn't give me much confidence that I'd get my money back - again, "it's out of my hands" seemed to be the attitude.
I like having the indoor pool The only thing was there was a women in there with about 7 children playing volley ball, so we really couldn't use the pool , even late at night, they have some kind of a deal with non guests to come and use the pool it said on the wall
The beds were awesome. Very clean and comfortable Management needs to have backup plans for staff shortages. Checkin was a nightmare, keys didn't work several attempts. No one to answer phones during evening or at night. Santiago, the van driver, was alone trying to get everything done with no help at all. He deserved commendation, but the experience was a nightmare. Hopefully this was a one-time experience. Management needs a backup plan.
Very friendly atmosphere, especially the front desk, the maids and the breakfast bar attendant. The rate was reasonable and the location was perfect for my leisure activities. The room was clean and the beds were comfortable.
Hotel was clean and modern. Good location from verizon arena. House keeping kept beating on door in the morning, we were trying to catch up on sleep and planning on a late checkout.
Location * Cleanliness was a 1/10, hair everywhere in bathroom upon arrival. * Had to cary dinner up from bar to room on a tray, in which someone bumped into me on elevator and everything was ruined. It was never asked to be brought up via room service.
The room was extremely comfortable. I arrived very late and wished checking out would have been later to catch up on some sleep.
Good location Room was cold. Took 48 hours to get warm with heater on max.
We liked the price most! I didn't like the noise!
The staff were extremely hard working and seemed to try hard to please the guests The neighborhood was scary for a family with children. Took 20 min to check in computers were slow.
kayak refunded me when I told them I was too frightened to stay here. 3 police reports filed on this hotel just within previous week. Dangerous. Group of thugs in parking lot. Homeless people trying to check in rather than use shelter. Read the articles online about the occurrences in this hotel. Asked Kayak to remove this listing from this site. We had to pay to stay elsewhere that night to feel safe. Worst hotel experience of my life. Did not touch anything in the room. Checkin person told us drug addict broke lobby toilet.
Close to the highway. Friendly staff. Well lit parking lot. Great water pressure in the shower. Converted factory building that was not easily identified as a hotel since the entrance did not face the street. Continental breakfast consisted of only cereal and bread, no fruit, yogurt, or protein. With the exception of the flat screen TVs the room hadn't been updated since the 1970s.
It was close to the highway, so it was easy to find but then you hear the highway traffic. At least I did since my room was on the highway side. It was clean but not the nicest place to stay but for the price, I guess one cant complain. I did not have my kids so for a place to crash, it was fine.
This hotel was in a undesirable location. My family felt totally unsafe walking into the lobby which itself had an odor that suggested uncleanliness. There were large stains on the rug ( I don't even want to know what they were from). My children and I didn't not feel safe there. If it hadn't been for the fact this was a family emergency and being informed I would be penalized 70.00 for canceling the room, I would have not stayed there at all.
Liked the later check out time of noon. Room smelled musty.Bathroom smelled and was a bit moldy.
The walls are very very thin and even after I switched rooms, I was still awoken from people just chatting in the next room. I wouldn't come here to get a good nights sleep.
The shuttle was fast and convenient. The driver was friendly and helpful. Fast check in. Clean room. Fresh linen. All good!
Love it's close to the airport and had food options in and around the hotel. Didn't have a menu for the diner in the room. I had to walk down and get one.
Staff helped with a nonrefundable third party booking when inbound flight was delayed. Didn't arrive in time to stay on the prepaid date. P. Line. Com was inflexible, but staff comped a room at a later date reasoning they'd already been paid for a room that was never occupied. How awesome. What a relief for a weary traveler. Nothing.
very clean, great staff and breakfast. nothing
Courtesy and helpfulness of the staff; clean room; nice breakfast; convenience to airport. Passing by smoking rooms on the way to elevator. Perhaps they should be placed at the end of the hallway.
When we checked in the staff had everything prepared for us, I just had to show id and sign a paper. The front desk staff were extremely pleasant and helpful. Our room was perfect. It had a medium sized refridgerator and a microwave, and a large flat screen tv. The beds were very comfortable! We will definitely return!! i had mixed feelings about the breakfast. I was pleased with the selection but even before 7am the potatoes and pancakes were cold. However, there is a waffle making station and lots of pastries and different cereals.
Friendly staff. Room clean and inviting. Continental breakfast very nice.
I found the staff excellent, and interested in providing a friendly atmosphere.
It was very nice and clean and had a nice pool work out area.
The breakfast was great every morning! Pool was fun, along with workout room and arcade/game room. Service was excellent. My room was next door to the breakfast area, and sound was never a problem. Free cookies and coffee all day/night, too! Pets were allowed as well, and it didn't seem like there were breed restrictions. I would recommend this hotel to anyone!
Good value. Nice free breakfast Outdated hotel.
It was a nice stay at a very good price. A little disappointing that the restaurant was way across the parking lots - at least a 5 minute walk or a drive in the rain.
My room was clean, warm, the employees were very nice and us of a few places to check out.
Staff was very friendly and accommodating. Rooms were clean and comfortable, would stay there again. NotHong I can think of
Clean room Families Everywhere Was not able to sleep due to noise
It was walking distance from where needed to be. Fairly loud on the first floor, not very good breakfast options. Wifi somewhat slow.
The interior/decor was spot on. The rooms were a great size and despite being near the regional airport, it didn't distract at all. Wonderful and helpful staff. Enjoyed our stay greatly and will return again if ever in the area.
Much smaller than expected. Expected a suite as that was the description online. It was basically a hotel room with a bed and a couch. Ptetty small. Molding being held on by a piece of duct tape. I just don't get that as it could have just as easily been repaired the right was.
The staff was extremely nice The mattress was SO uncomfortable
My search was for a hotel that had an airport shuttle and a free breakfast. I don't think this hotel should have been allowed to claim that they offered these things, as the shuttle was only available for limited hours and the breakfast was inadequate. The only protein source was yogurt. There was no peanut butter available due to state laws, but there could have been hard-boiled eggs or cottage cheese. At most they should be able to claim that they serve a continental breakfast.
Our shuttle driver on Saturday morning was super great, so friendly and helpful. I wished our room key would let us in from the side parking lot.
Waffles & hard boiled eggs and more for breakfast, coffee 24hrs, close to restaurants and shopping, full kitchen & appliances, friendly staff Allow pets not disclosed on Booking.com, feather pillows on bed (allergic to them), hard mattress, both mirrors located inside bathroom, hanging light not over table and husband bumped his head on it a few times until we placed a chair backwards in front of it.
Great location, good value for your money, clean and comfortable.
It was unexpectedly clean, quiet and neat. Not something you'd expect from a La Quinta at a city, especially at the price we paid for booking last minute on the day of the stay. It's a smoke-free environment, and good for kids. We saw plenty of families when checking out. The queen beds were pillow tops. The room could use a bit more lighting, as it is more of a dimmer, romantic looking setting at night. I like bright lights, but thats just me. The bathroom had a multifunction shower head that was pretty neat. Didn't get to check out the pool area though. The staff was efficient and very nice. We found this place at night when it was pitch dark with no problems (we had GPS on our phones to guide us). It's located about 5-10min from Amoskeag Falls and its actually right next to a fishing site that we didn't have time to explore. Overall, it was a unexpectedly pleasant and great stay. I'd recommend this to all visitors. Nothing
Friendly clean comfortable room. I could hear the people in the next room over. Not very sound proof.
Good location near downtown. Only ten minutes from the airport. Fridge and microwave in room. Totally on their game for park-and-fly. Clean. Morning staff was nice. Mystery meat sausage and mystery danish makes breakfast exciting. Evening staff was a little grumpy.
This hotel was very clean and comfortable. It was a great value for our money and we enjoyed our stay. Our daughter enjoyed the pool and we enjoyed the soft beds and ample breakfast buffet. Overall we were very happy with our accommodations.
The pool is fantastic: really warm and clean. The staff was great, accommated us having a crib in the room and called ot make sure we had everything we needed. Really friendly too. The cleaning staff that cleaned our room did not do a good job. Perhaps they were rushed but they didn't replenish paper cups or coffee or toilet paper.
All worked smoothly, no "hitches"