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The family friendly atmosphere was most appealing. The children loved having the bunk beds and the pool was great as well.
the close proximity to disneyland and the easy connection.
Being picked up by a shuttle to Disney Park. The service in the snack bar was very good and staff friendly. We were disappointed at the welcome reception was very poor and not friendly at all.
Designed especially for the kids. Our daughter liked the room and the environment. Travelling to Disney village was very easy. We never waited for more than 5 mins for the shuttle. large rooms and large beds. There were very few personnel at the reception. for the 3 days we stayed, there was always a long queue. The breakfast could have more variety. There was a moisture smell in our room.
close to Disney. a lot of activities for children. various food menu. plates in restaurant were washed too bad, there are few staff in restaurant, so nobody cleaned the tables during the meal. the stairs in the doubledecked beds were too dangerous, not convenient even for adults.
nice, clean rooms, friendly staff and a good breakfast.
Rooms is very cleans . Breakfast is excellent . The Hotel is very nice but it has only one problem and it's the internet because it's not free and they charge 6 EUR for 3 hour and there is only one computer to use.
ease from euro star and parks
the service, staff were extremely lovely and helpful
The shuttle service was excellent. With the exception of our initial contact w/ two members of the staff we felt the rest of the employees were couteous and helpful. Although we didn't really use them, the gardens were lovely the pool and the whirpool were very cold. They were also poorly located. I did not like being charged for a pool towel or locker. We arrived during the train strike and were a bit frazzled to say the least. When asking the conceriege for help and information, we were a bit put off by his lack of help.
Good value for the room price Restaurant very expensive with limited quality
Clean room, near DisneyPark, shuttle Room didn't have night lock and air vent was quite noisy
The location, and the size of the rooms -the cue at the breakfast and dinner ..... -the price of Booking.com was less expensive, but without dinner ....
Very easy to get around with all the shuttles/busses offered. Was able to access Disney Village, the train station, and the shopping center whenever we wanted. The staff was very friendly and helpful. My kids love the bunk beds!
The service was friendly, special thanks to Mr. Johann at the reception. Room was big enough and clean. Shuttle bus to the parks was excellent and easy to use. Room was quiet as we wished and also our wish to get two separate beds (for mother and 16 year old son) was fullfilled. It would be nice if there were a fridge in every room. We would have preferred a wider choice of restaurant facilities (á la carte); buffet every evening and snacks only daytime were not enough, although the buffet was very good. My son got coffee on his new shirt in the breakfast room because one waiter pushed him by mistake but we could not get any help (no laundry service nor washing powder) to clean it.
Staff , Comfort, Quietness in room, Ease of getting to Parks. Though the items were there for making drinks, there was no kettle! Ther was a large attractive lamp in the corner,but no bulbs in it ! Small things, but they should have been ok. I was going to fill in the guest info card but the last guests one was still there uncollected.
very clean and comfortable. staff were very helpfull, and spoke good english
Comfy beds, food was ok, free shuttle to Disneyland, indoor pool and the concierge kindly ordered us a takeaway pizza as food had ended on our arrival Shower would only go luke warm, request on 1st day for replacement bathroom products not done until we were leaving, menu could be improved breakfast ok , bar expensive, as a disabled customer I did fall over a stray ball from the ball pool, the luggage store seemed a bit lax in security despite having to have a card to enter we noticed some guests going in and out when they opened the door and some "guests" looking at other luggage? Takeaway ordered by the hotel was cheaper by half than room service! A couple more English tv channels please, we had to move several room service items in the corridor to get through
disneyland food ,
The hotel is located a few minutes drive from DisneyLand and there shuttles were frequently coming. You have to pay the hotel immediately for any room service or at the restaurant, you cannot pay them upon check-out.
We thoroughly enjoyed our stay. Thank you Magic Circus Hotel for making our stay special. We, in particular, enjoyed having cartoon characters around during breakfast and the child-friendly atmosphere that you have created in the hotel. Our kids had a fantastic time and all the staff were extremely friendly and helpful. The location was equally good. We will certainly return. I think that we would have preferred clean bed sheets at least by the third day stay of our stay. They were never changed during our 5 day stay. The room was smaller than on pictures displayed on the website. For a family of 4 it was a bit cramped.
The room was nice, the staff ok Took more than 30 mins to check out, missed Cups in the room after first day
Size of the room the comfortable bed The garden totally burn by the sun. You have then an view on a desert Window not clean at all Dirty curtain the breakfast :pancake are cold, fruit taste not good
Free Internet Service! The bus service between the hotel & Disney parks was not every 5 or 15 minutes as I was told over the phone by the hotel staff prior to arriving. It was every hour or more! The hotel's restaurant closes early! There were not adequate play activities for the kids.
Nothing at all Check in time: 45 mins (Trainee without a clue, no supervising manager available) Wanted to upgrade to Suite, SAS wanted to charge the difference between discounted price and list price. Rooms were dirty. They sell standard rooms as family rooms for a higher fee, all rooms in the hotel have the same size. Staying in hotels around 50 to 70 days per year, this was the worst experience ever.
Very careful staff, calm atmosphere in hotel, good for rest and sleep,beautiful nature, wonderful breakfast nothing
Very nice view from the room , near from disney land If you miss the last bus from disney land you have to take a taxi , they dont know that the people want to have dinner in the disney village because theres no other restaurants in the area , after the park closed of 15 mins its the time of last bus it should be after an hour , but thanks it was a great hotel.
The decoration and comfort of the room, the golf course nearby, the quality of the breakfast and the foyer/bar area Unfortunately none of the maps of the Disneyland area show this hotel, neither do the street signs so it can be challenging to find if coming from the train station.
the view of the golf play ground the cleaning staff they are not up to the standard
Location, Staff are wonderful,clean rooms, staff are more than excellent, Buses to disney were on time and clean
Everything for the price we payed. Room was big, and clean. Nice LCD tv, big bathroom...Hotel is 10 min withe the free shuttle bus to the disneyland park.
the bus shuttle to EuroDisney, as well as the room was spacious. the breakfast is also rich and tasty. Service of the room. the do not afford slippers and bath ropes. another, they do not have a shuttle to the val d europe. the mattress need to be changes as well .
Room was conforable The spa/swimming pool was closed. The hotel was chosen expressely because of spa/swimming pool facilities. The closing was not communicated at booking. If I knew in advance I would not book that hotel.
Free shuttle buses Unkind staff
Great hotel good for families with children clean and comfortable. The one thing that definately needs a big improvement is the transportation service to & from the parks the infrequent overcrowded buses spoiled a very enjoyable holiday!
good for children only Breakfast
I was hoping that there will be a refrigerator in the room as it is supposed to be a breakfast better than that. 4 euros for the English breakfast is supposed to be free as in hotels in Malaysia.
This is an excellent hotel if you are travelling with children. The pool, food, shopping , facilities and convenient proximity to Disneyland@Paris was brilliant for a family trip
The hole experiance. The breakfast
The friendliness of the employees The lack of hot water on last day
The facilities for children were excellent. Marco's pizza place was also good for getting a snack after a busy day in the parks, and 1 pizza was more than enough for two people. The shuttle buses were a bit packed and a bit of a free for all.
Ease of getting to the resort without payinghuge dollars
Hotel was great just needs airconditioning in the room espcially in the summer as it could get hot..love the pool and d indoor soft play as its near the cafe/ bar. I wish hot food was included in the breakfast.you have to pay extra to have bacon, egg and ssusage..
good and comfort facility compared to its price the reception, staffs are not organized, you should wait at least 10 minutes whatever you want to do
very clean and warm the coloured ladies cleaning the rooms could learn how to smile when th e kids said hello to them
Clean room, comfortable, friendly staff, shuttle bus to Disneyland very useful, poor breakfast
evrything was clean and just as described served its purpose well
The location is awesome! We drove in, parked at the hotel for free and took the free shuttle to the park. Basic breakfast, but more than we needed and the staff were wonderful. The wifi was weak, but that won't stop me from coming back!
its quite close to disney with free shuttle buses running quite frequently The room was very very warm and hard to regulate the temperate, room was quite small for a family
Staff was very helpful, room was clean, location if the hotel and free transport to/from Disneyland was perfect. Not all staff spoke English very well, wireless internet not available in all rooms (signal marginal some floors, at least with my laptop).
This was a very good value hotel. The rooms are a little small for a family of four, but bearing how much time you actually spend in the room this wasn't a problem. Breakfast was very good, considering this was more of a 'budget' hotel than some of the others at Disney. The Free shuttle bus to Disney is useful. Staff were informative and pleasant which added to a great stay. One problem we had was that we was in a non smoking block, by request, but found that people would smoke outside the rooms which in turn set off the fire alarms twice in the middle of the night, scaring the kids somewhat as we had to evacuate on both occasions!
The hotel is okay apart from the airconditioning problem we had. The food was very poorly prepared. No better selection especially for the kids.The toys in the dining area was too much of a distraction to kids.
Family environment, cleanliness, staff and their ability to speak English