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The staff was eager to solve our problem with the early breakfast, since we had to leave for airport. Wifi whould be for free.
The hotel are situated on the main road and can be simply reached from the airport by car or taxi (about 10 minutes). The breakfast was good. Hotel has it's own car park on the ground floor and it is very convenient. The hotel didn't offer a free of charge internet access in the rooms. But I can found an free wi-fi from outside of the hotel.
As many people said hotel is quite far from the city center however it took us 15 min and 20 euro to get to main squere sol. Hotel is in quite area and perfect to relax away from the noisy center. It's modern but very friendly. Great stay for the great money! We had some slight diffculties with the safe, but as long as you don't need it, there is nothing to complain.
The hotel was new, breakfast was excellent. A big department store and supermarket is nearby. Subway is also close. It's quite far from the centre, you have to spend 30 min in subway and switch trains to get to the city.
very new facilities, nice receptions, close to airport and metro No.10 a little far from the city center
The room was very clean and the spa was great, we were able to relax.
Excelent service for value. Great bedroom, nice breakfast, inside pool, gym and wi-fi at the lobby. It's quite hard to find, especially if you're rellying on an old GPS, cause the area is new and the steet where it's located it's by the highway that surrounds Madrid.
Super comfort of rooms, quietness, modern design. We seemed to be the only guests in the hotel for the last... several months. Spa facilities and restaurant have limited working hours. Breakfast starts at 8. This is an airport hotel designated mostly for travellers or businessmen staying for a single night before or after a flight. Some guests would arrive late when all is closed. Others would leave early when all is not yet open. So any chance of having breakfast, taking sauna or having a drink at the bar reaches a zero. Check working hours on arrival. They have nothing to do with the ones stated in brochures and timetables in the lift. The personnel are mechanical mannequins, whose programe misses the word Sorry and other expressions of sympathy and customer care.
I liked room a lot. Room is quite big, double bed, everything in the room was perfect. Personal was welcoming and know english. Non refundable price for the room is cheap enough to stay there for a while, but I only needed one night sleep.
Modern design, good gym + pool, relatively close to airport and fair
Fair price/quality Not easy to get there. No instructions
they offered me an old iron, and its super strong, when i use the small fire, it burnt my shrt, but the hotel said we can try to wash, but need one day, and i have not one day for them to wash it, and now i sent to the washing shop they said they cant fix it because its burnt! i dont know how to do with this shirt for my suit
The staff was excellent! The restaurant, Piramide, was great.
Easy free parking space, great breakfast, for the price great vallue
Great hotel, great staff, great building. The pyramid room with a design area just cherries it up. Didnt try the breakfast but all else was so great that it would certainly keep up to it. gym on the go and a sauna were very nice, though a swimming pool would just make it 5 star perfect. recommend, yes. no swimming pool
The staff was very helpfull in assisting me to locate another nearby hotel with avilable rooms when they were fully booked.
Breakfast was good. A little bit far from metro stations.
breakfast rooms too small. staff enters the room in midafternoon without knocking. cafeteria service is awfull. serving pre cooked food.
The emloyees were both very professional and friendly. The property is not very modern but offered good price for value No