Would you like to save as your currency permanently or for this visit only?
-The location was great -Staff was very helpful -The pool and roof deck were amazing -Hotel was very clean -The wifi was slow and it had a two device limit -The room was somewhat small
Only the pool is the only big pool in Gran via sed the is open till 9 pm when summer time in Madrid is light till 11 pm First when I arrive after long fly from New York the told me the room no ready I bin waiting from 9 am till 2:30 pm service sooo slow line for the front desk is over size waiting and the worst the don't speak English well , when I get the room finely it was look sooo different from the pic and so small that I was can move there I sleep I wake up and I cancel all my rest of the stay in this hotel and I go to other hotel horrible experience never recomed this hotel
Location. Beautiful hotel. No bellboy service.
luxurious,comfortable room & bathroom. perfect location.totally worth! breakfast price was high -15eur
Great rooms, very cozy hotel, and in a great location. Very limited internet, it actually didn't work for most of my stay. Check in was delayed, there were a lot of exhausted travelers waiting for their rooms.
the location is very close to the metro station (plaza de espana) on gran villa street. the stuff are helpfull and do speak english the room is small, not very comfortable. the internet for 1 hour is 6 euro. rooms are not sound proof as they said, but any how it is location and it is price are good comparing it with other hotels at same location
Shower was great, towels big and soft, nice toiletries, beds were comfortable enough Friend's rollaway bed broke the first night but was replaced the second night. Wifi is not very strong and need to keep entering a 16 digit code. Fairly noisy outside late into the night on the weekends.
Great location; large rooms and spacious bathrooms; safe available in the room. Perfect for a short city break. Good value for money and willl definitely return when next in Madrid.
lovely breakfast. great choice. beds comfy which we could elevate to watch tv. great location
location, hotel views the hotel look a little old, need a refresh
Great location to walk to all museums and tourist attractions and great shopping and eating. On a cool street just around the corner from Metro stop. Small room. Hard bed and not many pillows. Still a great value.
Very good position, near the center and the underground Poor barh amenities
Beautiful hotel with nice amenities, a comfortable bed, stunning city views, and a great central location. Easy to walk to most major highlights and the metro station is only 1/2 a block away for anything not walkable. Would love to stay here again. Restaurant closed during middle of day. Rooftop lounge closed during my stay.
Location, Design, Bar Staff, Bathrooms, Room Size Check-In Staff Rude, THEY HAVE NO ON SITE PARKING (Site Lies) - expect to walk your bags at least 1/2 mile or more. Beds on floor.
Location and all services Perfect in every way!
Nothing exept the location The small rooms, poor menu, lack of improvements & not for a 4 star it's 2-1 star
Amazing beds and great location
The location on Gran Via is excellent. The bathroom was spacious and the double room was great. The single room was tiny. I felt like I was thrown in a broom closet it was so small.
Super convenient location to Central Madrid Very tight spaces in rooms
Location was very central for shopping and the sights. Breakfast buffet was great. This was the worst sleep I have ever had in a hotel. The noise from outside was unacceptable. Woken by drunken people and sirens until 4am and also the internal lift. I would never stay here again
perfect, large, confortable, extremely clean and very technological, the best beds we have ever slept.
Great location, easy access to flat, nicely furnished, good maid service, helpful staff, air conditioning, small kitchen - great for feeding kids who get up too early. The kitchen wasn't equipped enough to be able to prepare proper meals, but great for small groups of friends on a city break. Some bare wires, which ruin the gorgeously furnished effect. Only 1 real bed, the rest were camp beds.