Would you like to save as your currency permanently or for this visit only?
Top notch for a European hotel in terms of cleanliness and design. The location is not ideal, but taxis were easy to come by. Architecturally it's stunning. The rooftop pool is subpar (tiny) and has woefully inadequate seating.
Location and cleanliness all signs are in Spanish. the hotel is not designed for international visiters.
No Fitness Center, even though it was marked as having one
No room service
Friendliness of staff who gladly provided ice for my wife's broken hand
We arrived at the hotel early evening. The receptionist was rather rude and unwelcoming. She did not smile, nor did she greet us. The first words she said were "checking in?". When we asked to gives us a room to a higher floor she checked on the computer and told us that there were rooms but could not make the change.... no explanation as to why. The copier was not working and she asked us to leave our passports with her and go to the room at which point I responded with a loud "No". How unprofessional not to apologize for the broken copier and not to clearly communicate that we had to wait for her to enter the passport information on the computer? There is ongoing construction on the street which causes noise. The morning stuff at the reception were exceptional! Polite, helpful and professional.
Reasonable facilities, helpful staff, value for money, excellent location.
the location is good,near to Sol，quiet at night the receptionist is not good at english,he is not willing to help others,either.there is no facilities in the hotel like hair drier and glass.
Excellent location, comfortable rooms, good price and helpful, friendly staff.
The owner couple couldn't have been friendlier and they really made us feel welcome and were eager to make our stay better. The location was excellent. There was a lot of noise from the hostal one floor up, seems the ceilings were made of paper.
The location in central Madrid was convenient and fun. The key that I received to get into the first door (the door on the street) didn't work and I had to wait for someone to open the door for me.
Really good for the low price. The hotel location is very central. The room was basic, but clean and all ok. Nice owners. Good for people who just want a basic place to sleep at a good location. Toilet small. No seperate bedlamps. No refrigiator or kettle for hot water, but all in all very fine compare to the price.