Overview

Hotel Lusso Infantas
Top Business Hotel

Infantas 29, 28004 Madrid, Madrid, Spain
+34 915 212 828

RM 391+

Overall guest ratings

8.5/10 Excellent
Based on 1,589 reviews

Review highlights

  • 9.6
  • 9.6
  • 5.6
  • 5.6

Good to know

  • Wonderful sightseeing
  • Great reception
  • Friendly service

Nearby

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    About

    Hotel Lusso Infantas is a 4-star establishment at the heart of Madrid. The building is a protected heritage site by law given its archaeological value. Located in the desirable Chueca district, just a stone's throw from Gran Vía and close to the cultural, commercial and financial hub around Calle Alcalá, Paseo de la Catellana and Paseo de Recoletos. The hotel's location is perfect for guests visiting on business and those looking to emerge themselves in the city's culture

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    Amenities

    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 1,589 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
      9.8 "98% thought the service was very professional."
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
    • 8.5 "Bar is amazing."
    • 7.9 "Good breakfast."
    • 7.7 "Internet works."
      7.8 "78% said the wifi quality was great."
    • 5.6 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
      6.8 "For only 68%, the noise level was all right."
    • 5.6 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.4 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
      6.3 "For only 63%, the bathroom was ok."
      6.9 "Cleanliness of the bathroom was average, said 69%."
      5.8 "Only 58% thought the shower was ok."
    • 3.7 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      2.9 "71% criticized the plain hotel."
      4.2 "For 58%, the lobby entrance was sub-standard."
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    Overall rating

    8.4 Excellent
    Based on 1,048 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      9.6 "96% said the reception staff was great."
    • 7.8 "Good breakfast."
    • 7.2 "Internet works."
      7.2 "72% said the wifi quality was great."
    • 5.5 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 5.4 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      6.9 "For only 69%, the noise level was all right."
    • 4.9 "Rooms are not good."
      3.2 "68% didn't like the uncomfortable beds."
      1.7 "83% thought they were poorly maintained."
      2.8 "For 72%, the rooms looked old."
      0.6 "94% found problems with the furniture."
      2.8 "Air conditioning was criticized by 72%."
    • 3.7 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
      4.8 "52% didn't like the unstylish hotel."
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    Overall rating

    8.6 Excellent
    Based on 238 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.8 "98% said the reception staff was great."
    • 9.6 "Terrific location."
    • 7.8 "Good breakfast."
    • 7.2 "Internet works."
    • 5.7 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      6.6 "For only 66%, the bathroom was ok."
    • 5.6 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      6.7 "For only 67%, the noise level was all right."
    • 3.7 "Vibe wasn't good."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 301 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.8 "98% said the reception staff was great."
      9.9 "99% thought the service was very professional."
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 8.0 "Very good internet connection."
      8.1 "81% said the wifi quality was great."
    • 7.8 "Good breakfast."
    • 5.5 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
      6.9 "For only 69%, the noise level was all right."
    • 5.4 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 5.3 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      6.1 "For only 61%, the bathroom was ok."
    • 3.4 "Vibe wasn't good."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Wonderful sightseeing"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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