Overview

Gran Hotel Velazquez

Velazquez, 62, 28001 Madrid, Madrid, Spain
+34 915 752 800

RM 376+

Overall guest ratings

7.8/10 Good
Based on 2,963 reviews

Review highlights

  • 8.9
  • 8.1
  • 4.5
  • 4.4

Good to know

  • Friendly service

Nearby

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    About

    This large, eight-storey building is located in Madrid's upmarket Salamanca district, just 500 metres from Retiro Park.

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    Expedia

    Amenities

    • Free Wi-Fi
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Meeting/Banquet facilities
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 2,954 reviews
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to shopping."
      8.0 "80% liked the proximity to sightseeing."
      9.6 "Near to public transport, according to 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Breakfast is good."
    • 8.0 "Bar is amazing."
    • 6.5 "Service is ok."
      6.2 "62% said the reception staff was ok."
      5.0 "Only 50% found the restaurant service to be good."
    • 5.8 "Average comfort."
      5.8 "Beds were acceptable for 58%."
      6.8 "68% thought the bathroom was big enough."
    • 4.5 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      0.2 "For 98%, the rooms looked old."
      4.2 "58% said rooms were dirty."
      0.3 "97% thought the tv was sub-standard."
      0.7 "93% found problems with the furniture."
      1.1 "Air conditioning was criticized by 89%."
      2.4 "76% had problems with the shower."
      2.9 "71% said the bathroom was dirty."
      3.1 "69% were unhappy with the view."
      1.4 "86% were disappointed with the minibar."
    • 4.4 "Not very clean."
      4.2 "58% said rooms were dirty."
      2.9 "71% said the bathroom was dirty."
    • 3.9 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      0.2 "98% thought the facilities needed updating."
      4.3 "For 57%, the lobby entrance was sub-standard."
      1.4 "86% found the grounds unpleasant."
    • 3.9 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
      4.3 "For 57%, the lobby entrance was sub-standard."
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    Overall rating

    7.8 Good
    Based on 1,477 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.7 "Near to public transport, according to 97%."
      7.8 "78% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Breakfast is good."
    • 5.9 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 5.8 "Service is ok."
      6.1 "61% said the reception staff was ok."
    • 5.5 "Average value."
    • 4.4 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      0.1 "For 99%, the rooms looked old."
      0.9 "91% thought they were poorly maintained."
      3.9 "61% said rooms were dirty."
      0.7 "93% found problems with the furniture."
      0.4 "96% thought the tv was sub-standard."
      1.0 "Air conditioning was criticized by 90%."
      1.8 "82% had problems with the shower."
      2.5 "75% said the bathroom was dirty."
      2.9 "71% were unhappy with the view."
    • 4.1 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
      0.2 "98% thought the facilities needed updating."
      4.1 "For 59%, the lobby entrance was sub-standard."
      1.5 "85% found the grounds unpleasant."
    • 4.1 "Not very clean."
      3.9 "61% said rooms were dirty."
      2.5 "75% said the bathroom was dirty."
    • 3.8 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.1 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
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    Overall rating

    7.8 Good
    Based on 768 reviews
    • 8.4 "Location is great."
    • 8.3 "Breakfast is good."
    • 8.2 "Bar is amazing."
    • 6.2 "Service is ok."
      5.9 "59% said the reception staff was ok."
    • 5.7 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 4.9 "Value below average."
    • 4.5 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 4.1 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      0.2 "For 98%, the rooms looked old."
      1.3 "Air conditioning was criticized by 87%."
      4.2 "58% said rooms were dirty."
      0.8 "92% found problems with the furniture."
    • 3.9 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.7 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      4.0 "For 60%, the lobby entrance was sub-standard."
      1.0 "90% complained about the elevator."
      0.2 "98% thought the facilities needed updating."
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    Overall rating

    6.7 Good
    Based on 59 reviews
    • 9.1 "Terrific location."
    • 7.0 "Good service."
    • 6.4 "Average comfort."
    • 4.6 "Rooms are not good."
    • 2.9 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."

    Overall rating

    7.8 Good
    Based on 649 reviews
    • 9.2 "Terrific location."
    • 8.1 "Bar is amazing."
    • 7.6 "Good breakfast."
    • 6.9 "Service is ok."
      6.3 "63% said the reception staff was ok."
    • 6.0 "Average value."
    • 4.6 "Rooms are not good."
      0.1 "For 99%, the rooms looked old."
      4.1 "59% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      0.2 "98% thought the tv was sub-standard."
      0.9 "Air conditioning was criticized by 91%."
      0.8 "92% found problems with the furniture."
      2.7 "73% said the bathroom was dirty."
    • 4.4 "Not very clean."
      4.1 "59% said rooms were dirty."
      2.7 "73% said the bathroom was dirty."
    • 4.1 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.7 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 2.8 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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