Overview

Best Western PLUS Lusaka Grand Hotel

Great East Road, Plot 8018A, Lusaka 10101, Zambia
+260 211 239 666

RM 388+

Overall guest ratings

7.0/10 Good
Based on 270 reviews

Review highlights

  • 7.8
  • 7.7
  • 5.3
  • 4.9

Good to know

  • Friendly service

Nearby

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    About

    The Best Western Plus Lusaka Grand Hotel is located in the central business district of the city of Lusaka on the Great East Road. It is within a 20 kilometer radius of the Kenneth Kaunda International Airport, three kilometers from the modern shopping malls and one kilometer from the city center. This gives the hotel a unique position for business travelers, government and leisure travelers to name but a few. The hotel offers value and benefits to the clients over and above the standards of the facilities at affordable rates. We provide our guests with an exemplary personal service, and comfort. We also provide high-speed Internet to our guests within a luxurious, relaxed environment where they can conduct their business efficiently. Our stylish restaurants include the Manna Restaurant which offers International crafted cuisine and the Mandarin Restaurant appeals to the authentic Chinese or Asian palette. For something more edgy you can enjoy "fifty shades of vodka" at the Wodka Piano Bar, or laze around our unique pool setting. Enjoy your stay.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Babysitting or child care
    • Tennis
    • Airport shuttle
    • Fitness centre
    • Steam room
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    Based on 270 reviews
    • 7.8 "Good location."
    • 7.7 "Good service."
      9.4 "94% found the staff to be very friendly."
    • 6.8 "Breakfast is mediocre."
    • 5.8 "Food is average."
      6.1 "Only 61% were satisfied with the menu."
    • 5.5 "Pool is mediocre."
    • 5.3 "Average value."
    • 4.9 "Not very comfortable."
      3.3 "67% thought it was too noisy."
      4.0 "Air conditioning was criticized by 60%."
    • 4.1 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      2.1 "79% said the bathroom was dirty."
      0.8 "92% had problems with the shower."
      0.0 "100% found problems with the furniture."
      2.1 "79% thought the tv was sub-standard."
      4.0 "Air conditioning was criticized by 60%."
    • 1.1 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
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    Good to know
    "Friendly service"
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