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Hôtel Jeanne d'Arc

1 Rue Alsace-lorraine, 65100 Lourdes, Midi-Pyrénées, France
+33 5 62 94 35 42

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+33 5 62 94 35 42

Overall guest ratings

8.3/10 Excellent
Based on 104 reviews

Review highlights

  • 9.0
  • 8.8
  • 4.3
  • 4.1

Good to know

  • Professional service
  • Friendly service

Nearby

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    Amenities

    • Internet
    • Wi-Fi
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 104 reviews
    • 9.0 "Terrific location."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      9.3 "93% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
    • 8.3 "Good value."
    • 6.5 "Breakfast is mediocre."
    • 4.3 "Disappointing food."
    • 4.1 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.4 "66% didn't like the uncomfortable beds."
      1.1 "89% said rooms were dirty."
      2.2 "78% thought they were poorly maintained."
    • 1.8 "Generally quite dirty."
      1.1 "89% said rooms were dirty."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 75 reviews
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.1 "Good value."
    • 6.3 "Breakfast is mediocre."
    • 4.2 "Rooms are not good."

    Overall rating

    8.0 Good
    Based on 28 reviews
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 4.2 "Rooms are not good."
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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