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Location of the hotel. Nothing
Stay at the Hotel was OK. Food excellent. Staff was very kind and helpful. I would like to get free internet, possibility of WiFi. There was to noisy on the hotel yard in the mornings (Maybe dustcart)
If you are an aged couple (person, group, ...) and you need a very calm hotel with classic services and special common games for your age, I recommend you this hotel. (I insist if you are a young person, forget this hotel) If you are a young person(couple,...) and you need live atmosphere with good access to sea and good pool and room, I don't recommend this hotel to you. (I insist if you are a young person, forget this hotel)
The location was great.The food was lovely.The room was very clean and comfortable. Two members of the restaurant staff treated us poorly. One girl was very aggressive to us and made it very uncomfortable for us. We didn't eat in the restaurant everyday because of this.
meals, location evening entertainment would be improved if early disco/fun session for children
not enough english tv channels.
I had a very comfortable stay at this hotel.
The position of the hotel and helpful staff. I thought after 9 nights the food was a lacking a little in variety
Location was excellent although the hotel is dated it was very clean. The breakfast choice and quality was also excellent. Having to pay for extras such as a key for the fridge and a daily charge for use of a towel and matress at the pool. Charges should be included in the booking costs. The service at lunch time by the pool bar was very very slow.
The food in the restaurant was quite above average quality. The night entertainments was nice.
friendly small hotel, no sure if they cleaned the floors in the room, breckfast could be better
Superb location, close to shops and many good restaurants. Friendly helpful staff and a superb peaceful relaxing experience. Lovely rooftop swimmig pool ! Air conditioning didn't work too well ...
Excellent heated pool on roof. The room 401 has wall with restaurant kitchen so expect some noise in mornings. There was just two tv stations available
Best option for an one night stop-over should you need to catch an early boat liner to other islands. Elegant old-style downtown hotel. Day and night compared to huge beach-like resorts nearby. Lovely pool in the roof floor to relax with nice views over Los Cristianos. Very good service. Particularly desk manager, Andres very polite and helpful. Showers need urgent renovation. That could be quite uncomfortable for a longer stay.
We had a fantastic holiday, the staff couldn't do enough for us.We especially enjoyed the pool area, it was so relaxing and quiet - an added bonus was the daily treat of fresh fruit!
Great little family run hotel ,superb value and friendly staff. Will always return here No tea and coffee facilities in room
Lovely old style Spanish hotel with a modern twist. The staff were very nice and friendly, the pool area was quiet and relaxing and the room was ceaned each day. There was a great selection for breakfast each morning including yogurts, cereas, fruit, breads and a good selection of cooked foods.
Good location, nice pool on roof. Pleasant hotel staff. Found cockroach in the room
pool on roof superb
the bed was very good and it was not expensive
I liked so much housekeeping work..very good!! Very clean rooms!!
The Location rite on the los cristianos village
The staff were very helpful and friendly. Nothing
Superior room was spacious and balcony commanded a superb view Awful food, cutlery,crockery & glassware not properly cleaned Lifts broken down . entertainment poor. Hotel badly in need of upgrade.
It was my second time staying there and I thoroughly enjoyed it. Only thing was waiting for the elevator as they were working on two of the existing ones but it helped my fitness and I took the stairs and did me no harm
The meals .Views. Location. Lift was out of order a lot of the time (floors 8 to 15) Computers not working (one out of the four ,worked occasionally)
Room was excellent Buffet breakfast was frantic and not enjoyable at all
was fairly well situated in los cristianos. The room was huge and being on 13th floor had a great view The bed and pillows were not fit for purpose. They were so hard as to be unusable. I complained at the desk and was told there had been other such complaints. Yet no change. dreadfull
The friendlyness of the staff and the short walk to the beach and shops. The food was not very good, i understand the hotel is a 3* but have stayed in 3* before and felt the food was below that rating,