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37 Eccleston Square, London
1.2 km from
The location & the food. Shower was a little small & a little dirty whereas my wife requested for it to be cleaned again.
Nicest room I've ever had in London - really spacious, stylish and completely sound-proofed. Nice restaurant with good choices and prices. Friendly staff. A couple of things not as per info when booking - luxury mini bar, contained 2 bottles of water - not what I was expecting; no iron - although brought to the room when asked for. A bit disappointed with pool area - much smaller than expected - so felt crowed with 10 people around it.
Hospitality of the staff
The staff at reception was very helpful and kind. Has good attention to details. I was a lone traveller and and went for breakfast as it was included in the total price. However, I was not served by the staff and only had cereals. I did not go for breakfast again the next morning.