Overview

The Washington Mayfair Hotel

5 Curzon Street, London, W1J 5HE, United Kingdom
+44 207 499 7000

RM 880+

Overall guest ratings

7.8/10 Good
Based on 2,004 reviews

Review highlights

  • 9.8
  • 8.1
  • 7.0
  • 5.2

Good to know

  • Friendly service

Nearby

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    About

    Located in London City Centre, this hotel is within a 15-minute walk of Buckingham Palace, St. James Park, and Piccadilly Circus. London Palladium Theatre and The Mall are also within 15 minutes.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Laundry service
    • Express check out
    • Cable or satellite TV
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 2,004 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
      8.7 "87% were happy with the room service."
      8.9 "89% said the concierge service was amazing."
      10.0 "Lovely bar service, according to 100%."
    • 7.0 "Good breakfast."
    • 6.2 "Internet is average."
    • 5.5 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.2 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      5.4 "Only 54% said rooms were clean enough."
      6.3 "Only 63% thought the shower was ok."
      5.8 "58% said the view was so-so."
    • 4.6 "Vibe wasn't good."
      3.4 "66% criticized the unstylish hotel."
      0.8 "For 92%, the lobby entrance was sub-standard."
    • 4.3 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      2.2 "78% thought the facilities needed updating."
      0.8 "For 92%, the lobby entrance was sub-standard."
      4.7 "53% didn't like the architecture."
      3.1 "69% complained about the elevator."
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    Overall rating

    7.9 Good
    Based on 1,222 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.9 "89% said the concierge service was amazing."
      8.6 "86% were happy with the room service."
      7.6 "Management was excellent, said 76%."
    • 6.8 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      6.6 "Only 66% thought the shower was ok."
      5.8 "58% said the view was so-so."
      5.0 "For only 50%, the tv was ok."
    • 5.0 "Average cleanliness."
    • 4.5 "Vibe wasn't good."
      3.1 "69% criticized the unstylish hotel."
    • 4.5 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      2.3 "77% thought the facilities needed updating."
      4.3 "57% didn't like the architecture."
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    Overall rating

    7.7 Good
    Based on 320 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 5.9 "Average value."
    • 5.2 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.9 "Not very comfortable."
      4.2 "58% thought it was too noisy."
    • 4.9 "Rooms are not good."
      2.0 "80% thought they were poorly maintained."
      1.9 "81% found problems with the furniture."
      4.1 "For 59%, the rooms looked old."
    • 4.6 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
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    Overall rating

    6.6 Good
    Based on 80 reviews
    • 9.8 "Terrific location."
    • 8.0 "Great service."
    • 4.9 "Rooms are not good."
      1.7 "83% thought they were poorly maintained."
    • 4.2 "Vibe wasn't good."
      3.1 "69% criticized the unstylish hotel."

    Overall rating

    7.7 Good
    Based on 380 reviews
    • 9.8 "Terrific location."
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 7.0 "Good breakfast."
    • 6.5 "Average value."
    • 5.5 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.4 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 5.1 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      5.4 "Only 54% said rooms were clean enough."
      6.0 "Only 60% thought the shower was ok."
    • 4.2 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
    • 4.0 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      2.0 "80% thought the facilities needed updating."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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