Overview

The Royal Norfolk

25 London Street, London, United Kingdom
+44 207 723 3386

RM 265+

Overall guest ratings

7.1/10 Good
Based on 4,041 reviews

Review highlights

  • 9.6
  • 8.0
  • 4.5
  • 4.2

Nearby

    show all

    About

    When you stay at The Royal Norfolk, you'll be within a 10-minute drive of Royal Albert Hall and Selfridges. Free perks include WiFi and English breakfast daily between 7:00 AM and 10:00 AM. Also, Buckingham Palace and London Zoo are within a short drive.

    Less More
    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    Based on 4,041 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
      8.8 "City centre within easy reach, said 88%."
      8.3 "Good access to the airport, said 83%."
    • 8.0 "Great service."
      7.5 "75% thought the service was very professional."
      8.1 "81% found the restaurant service to be one of the best."
    • 7.5 "Good breakfast."
      9.5 "95% were happy with the price of the breakfast."
    • 4.5 "Internet is poor."
    • 4.2 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      1.5 "85% said rooms were small."
      1.1 "89% criticized the small bathroom."
      3.2 "68% thought they were poorly maintained."
      4.1 "For 59%, the rooms looked old."
      3.3 "67% had problems with the shower."
      4.4 "56% thought the tv was sub-standard."
      3.5 "Air conditioning was criticized by 65%."
      3.0 "70% were disappointed with the minibar."
    • 3.2 "Terrible amenities."
      3.3 "67% thought the building wasn't nice."
      4.3 "57% complained about the elevator."
      1.2 "88% thought the facilities needed updating."
      1.3 "For 87%, the lobby entrance was sub-standard."
      3.5 "65% didn't like the architecture."
      4.3 "57% found the grounds unpleasant."

    Overall rating

    7.1 Good
    Based on 2,020 reviews
    • 9.6 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
      9.0 "City centre within easy reach, said 90%."
    • 7.9 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      8.2 "82% found the restaurant service to be one of the best."
    • 7.7 "Good breakfast."
      9.3 "93% were happy with the price of the breakfast."
    • 5.2 "Internet is average."
    • 4.1 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      1.7 "83% said rooms were small."
      1.2 "88% criticized the small bathroom."
      2.8 "72% thought they were poorly maintained."
      4.3 "For 57%, the rooms looked old."
      3.8 "62% had problems with the shower."
      4.5 "55% thought the tv was sub-standard."
      3.6 "Air conditioning was criticized by 64%."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      4.3 "57% complained about the elevator."
      1.2 "88% thought the facilities needed updating."
      1.0 "For 90%, the lobby entrance was sub-standard."
      2.4 "76% were unhappy with the handicap accessible facilities."
      3.4 "66% didn't like the architecture."

    Overall rating

    7.0 Good
    Based on 848 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "94% liked the proximity to sightseeing."
    • 7.5 "Good service."
      8.3 "83% found the staff to be very friendly."
      8.0 "80% found the restaurant service to be one of the best."
    • 7.4 "Good breakfast."
    • 4.2 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.5 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      1.0 "90% said rooms were small."
      3.4 "66% thought they were poorly maintained."
      0.7 "93% criticized the small bathroom."
      4.0 "For 60%, the rooms looked old."
      1.7 "83% found problems with the furniture."
      2.9 "71% had problems with the shower."
      4.2 "58% thought the tv was sub-standard."
      3.7 "Air conditioning was criticized by 63%."
    • 3.5 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      4.3 "57% complained about the elevator."
      1.1 "89% thought the facilities needed updating."
      3.5 "65% didn't like the architecture."
      1.3 "For 87%, the lobby entrance was sub-standard."
    • 3.0 "Horrible vibe."
      2.9 "71% criticized the unstylish hotel."
      3.9 "61% didn't like the unstylish hotel."
      1.3 "For 87%, the lobby entrance was sub-standard."
    • 2.6 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      0.7 "93% criticized the small bathroom."
      2.4 "76% thought it was too noisy."
      3.7 "Air conditioning was criticized by 63%."
    View all review categories

    Overall rating

    7.0 Good
    Based on 1,171 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.3 "83% found the restaurant service to be one of the best."
    • 8.1 "Breakfast is good."
      9.5 "95% were happy with the price of the breakfast."
    • 4.6 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 4.2 "Rooms are not good."
      1.2 "88% said rooms were small."
      1.0 "90% criticized the small bathroom."
      3.1 "69% thought they were poorly maintained."
      2.9 "71% had problems with the shower."
      3.9 "For 61%, the rooms looked old."
      3.9 "61% thought the tv was sub-standard."
      3.5 "Air conditioning was criticized by 65%."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      4.2 "58% complained about the elevator."
      1.5 "85% thought the facilities needed updating."
      3.5 "65% didn't like the architecture."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More
    More

    Photos
    Map

    Map

    Close