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Shaftesbury Metropolis London Hyde Park

78-84 Sussex Gardens, London, W2 1UH, United Kingdom
+44 207 723 7723

RM 344+

Overall guest ratings

7.5/10 Good
Based on 3,029 reviews

Review highlights

  • 9.5
  • 8.7
  • 4.4
  • 3.9

Nearby

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    About

    With a stay at Shaftesbury Metropolis London Hyde Park, you'll be centrally located in London, convenient to Marble Arch and Selfridges. This 4-star hotel is close to Royal Albert Hall and Harrods.

    Rooms

    Make yourself at home in one of the 90 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.

    Dining

    English breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Room service
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Business centre
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 3,029 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% thought it was easy to get to the train station."
      7.8 "Easily accessible by car, said 78%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      7.5 "City centre within easy reach, said 75%."
    • 8.7 "Very good internet connection."
      8.4 "84% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      7.3 "Management was excellent, said 73%."
    • 7.5 "Good breakfast."
    • 4.4 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      4.8 "For 52%, the lobby entrance was sub-standard."
    • 3.9 "Rooms are not good."
      0.6 "94% said rooms were small."
      4.0 "60% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      0.3 "97% criticized the small bathroom."
      4.9 "51% had problems with the shower."
      1.4 "Air conditioning was criticized by 86%."
      3.4 "66% found problems with the furniture."
      0.4 "96% were disappointed with the minibar."
      2.2 "78% thought the tv was sub-standard."
      3.5 "65% were unsatisfied with the kitchenette."
    • 2.4 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      4.0 "60% thought it was too noisy."
      0.3 "97% criticized the small bathroom."
      1.4 "Air conditioning was criticized by 86%."
    View all review categories

    Overall rating

    7.6 Good
    Based on 1,363 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% thought it was easy to get to the train station."
      7.4 "Easily accessible by car, said 74%."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.8 "Very good internet connection."
      8.6 "86% said the wifi quality was great."
    • 7.3 "Good breakfast."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      4.4 "For 56%, the lobby entrance was sub-standard."
    • 3.7 "Rooms are not good."
      0.6 "94% said rooms were small."
      3.5 "65% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      0.3 "97% criticized the small bathroom."
      1.4 "Air conditioning was criticized by 86%."
      0.6 "94% were disappointed with the minibar."
      3.5 "65% found problems with the furniture."
      4.8 "52% had problems with the shower."
      2.0 "80% thought the tv was sub-standard."
    • 2.3 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      4.3 "57% thought it was too noisy."
      0.3 "97% criticized the small bathroom."
      1.4 "Air conditioning was criticized by 86%."
    View all review categories

    Overall rating

    7.4 Good
    Based on 605 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.4 "94% liked the proximity to sightseeing."
      7.8 "Easily accessible by car, said 78%."
      9.9 "99% thought it was easy to get to the train station."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 4.2 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    • 3.7 "Rooms are not good."
      0.8 "92% said rooms were small."
      3.4 "66% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      0.3 "97% criticized the small bathroom."
      4.6 "54% had problems with the shower."
      1.2 "Air conditioning was criticized by 88%."
      3.1 "69% found problems with the furniture."
      0.3 "97% were disappointed with the minibar."
    • 2.8 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      4.5 "55% thought it was too noisy."
      0.3 "97% criticized the small bathroom."
      1.2 "Air conditioning was criticized by 88%."

    Overall rating

    6.2 Good
    Based on 121 reviews
    • 9.4 "Terrific location."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.4 "Good breakfast."
    • 4.7 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 3.9 "Rooms are not good."
      0.6 "94% said rooms were small."
      3.8 "62% complained about the bathroom."
    • 2.5 "Quite uncomfortable."
      0.6 "94% said rooms were small."

    Overall rating

    7.6 Good
    Based on 938 reviews
    • 9.6 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Very good internet connection."
      8.4 "84% said the wifi quality was great."
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 7.4 "Good breakfast."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
    • 4.1 "Rooms are not good."
      0.3 "97% said rooms were small."
      4.4 "56% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
      0.5 "95% criticized the small bathroom."
      1.3 "Air conditioning was criticized by 87%."
      3.2 "68% found problems with the furniture."
      0.3 "97% were disappointed with the minibar."
      2.5 "75% thought the tv was sub-standard."
    • 2.4 "Quite uncomfortable."
      0.3 "97% said rooms were small."
      3.6 "64% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
      1.3 "Air conditioning was criticized by 87%."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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