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Mercure London Kensington

1a Lexham Gardens, London, W8 5JJ, United Kingdom
+44 207 244 2400

RM 493+

Tue 6/12 Check in
Wed 7/12 Check out

Overall guest ratings

7.5/10 Good
Based on 1,054 reviews

Review highlights

  • 9.7
  • 8.7
  • 4.6
  • 4.1

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    The Mercure London Kensington is set in the heart of the fashionable Royal Borough of Kensington and Chelsea, one of London's most affluent boroughs with its exclusive shopping areas. Nested between Earls Court and Gloucester Road tube stations, the hotel is also located in an area known as "Albertopolis" after its royal patron Prince Albert, dedicated to celebrate the achievement and grandeur of Victorian Britain such as the world-renowned Victoria & Albert, Natural History and Science Museums.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Coffee shop
    • Internet (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 1,054 reviews
    • 9.7 "Terrific location."
    • 8.7 "Great service."
    • 8.1 "Breakfast is good."
    • 8.0 "Very good internet connection."
    • 4.6 "Bar is not good."
    • 4.1 "Rooms are not good."
    • 3.1 "Quite uncomfortable."
    • 2.4 "Terrible amenities."
    View all review categories

    Overall rating

    7.6 Good
    Based on 495 reviews
    • 9.8 "Terrific location."
      9.4 "Near to public transport, according to 94%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 8.5 "Good value."
    • 8.2 "Very good internet connection."
      7.7 "77% said the wifi quality was great."
    • 8.1 "Breakfast is good."
    • 4.9 "Bar is not good."
    • 3.9 "Rooms are not good."
      1.2 "88% said rooms were small."
      2.2 "78% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      2.7 "Air conditioning was criticized by 73%."
      0.9 "91% criticized the small bathroom."
      3.6 "64% had problems with the shower."
    • 3.3 "Not very comfortable."
      1.2 "88% said rooms were small."
      2.1 "79% thought it was too noisy."
      2.7 "Air conditioning was criticized by 73%."
      0.9 "91% criticized the small bathroom."
    • 2.0 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
    View all review categories

    Overall rating

    7.4 Good
    Based on 147 reviews
    • 9.8 "Terrific location."
      9.6 "Near to public transport, according to 96%."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 8.2 "Breakfast is good."
    • 7.1 "Good cleanliness."
    • 4.0 "Rooms are not good."
      1.1 "89% said rooms were small."
    • 3.0 "Quite uncomfortable."
      1.1 "89% said rooms were small."

    Overall rating

    7.4 Good
    Based on 31 reviews
    • 9.8 "Terrific location."
    • 8.6 "Great service."
    • 4.2 "Rooms are not good."
      1.4 "86% said rooms were small."
    • 3.1 "Quite uncomfortable."
      1.4 "86% said rooms were small."

    Overall rating

    7.5 Good
    Based on 379 reviews
    • 9.6 "Terrific location."
      9.5 "Near to public transport, according to 95%."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 8.4 "Very good internet connection."
      8.0 "80% said the wifi quality was great."
    • 8.0 "Breakfast is good."
    • 4.1 "Rooms are not good."
      1.3 "87% said rooms were small."
      0.5 "95% thought they were poorly maintained."
      3.0 "70% complained about the bathroom."
      2.3 "Air conditioning was criticized by 77%."
    • 3.1 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      2.2 "78% thought it was too noisy."
      2.3 "Air conditioning was criticized by 77%."
    • 2.9 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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