Overview

Best Western Seraphine Kensington Olympia Hotel

225 Kensington High Street, London, W8 6SA, United Kingdom
+44 207 938 5911

RM 378+

Overall guest ratings

7.2/10 Good
Based on 1,117 reviews

Review highlights

  • 9.6
  • 8.1
  • 4.9
  • 4.8

Good to know

  • Clean rooms
  • Great shower

Nearby

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    About

    The Best Western Seraphine Kensington Olympia Hotel is ideally located on Kensington High Street; a short walk from the High Street Kensington Tube Station, this modern hotel overlooks Holland Park and is the perfect choice for leisure and business breaks with plenty to do in the surrounding area and beyond. All rooms are individually designed and have feature walls containing images of local monuments and attractions. Enjoy your stay.

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    bestwestern.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Meeting/Banquet facilities
    • Internet
    • Laundry service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Room service
    • Restaurant
    • Parking
    • Business centre
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Fireplace
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.2 Good
    Based on 1,117 reviews
    • 9.6 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      7.5 "City centre within easy reach, said 75%."
    • 8.1 "Good value."
      8.4 "84% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
      8.8 "Management was excellent, said 88%."
    • 4.9 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 4.8 "Rooms are not good."
      1.2 "88% said rooms were small."
      2.4 "76% thought they were poorly maintained."
      3.5 "65% criticized the small bathroom."
      1.4 "Air conditioning was criticized by 86%."
      3.3 "67% thought the tv was sub-standard."
      4.0 "60% were unhappy with the view."
    • 4.5 "Breakfast is below average."
    • 4.4 "Disappointing food."
      3.4 "66% did not enjoy the desserts."
    • 3.8 "Bar is not good."
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    Overall rating

    7.5 Good
    Based on 636 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to shopping."
    • 8.3 "Good value."
      8.7 "87% were happy with the price of the breakfast."
    • 7.5 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 5.6 "Rooms are ok."
      6.7 "For only 67%, the bathroom was ok."
      6.2 "Beds were acceptable for 62%."
      5.9 "Only 59% thought the furniture was functional."
      5.9 "Cleanliness of the bathroom was average, said 59%."
    • 5.5 "Breakfast is mediocre."
    • 4.9 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 4.7 "Disappointing food."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      1.4 "86% complained about the elevator."
    • 3.7 "Not very comfortable."
      1.4 "86% said rooms were small."
      3.4 "66% criticized the small bathroom."
      1.9 "Air conditioning was criticized by 81%."
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    Overall rating

    7.6 Good
    Based on 145 reviews
    • 9.6 "Terrific location."
      9.7 "Near to public transport, according to 97%."
      10.0 "100% liked the proximity to shopping."
    • 8.2 "Good value."
    • 7.8 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 7.4 "Good cleanliness."
      7.3 "73% said rooms were clean."
    • 5.3 "Breakfast is mediocre."
    • 4.4 "Disappointing food."
    • 4.3 "Rooms are not good."
      1.1 "89% said rooms were small."
    • 3.9 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 3.0 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      4.8 "52% thought it was too noisy."
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    Overall rating

    6.4 Good
    Based on 33 reviews
    • 9.1 "Terrific location."
    • 7.9 "Good service."
    • 4.7 "Rooms are not good."
    • 2.7 "Quite uncomfortable."

    Overall rating

    7.2 Good
    Based on 301 reviews
    • 9.6 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 8.2 "Good value."
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 5.2 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      6.2 "Beds were acceptable for 62%."
    • 5.0 "Food is average."
    • 4.9 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 4.7 "Breakfast is below average."
    • 3.5 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
    • 3.2 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      3.6 "64% criticized the small bathroom."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Great shower"
    data provided by TrustYou

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