Overview

The Richmond, BW PREMIER COLLECTION

24 Hatton Garden, Liverpool, L3 2AN, United Kingdom
+44 151 236 1220

RM 309+

Overall guest ratings

8.3/10 Excellent
Based on 1,780 reviews

Review highlights

  • 9.0
  • 8.9
  • 6.6
  • 6.0

Good to know

  • Spacious rooms
  • Stylish hotel

Nearby

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    About

    Fall in love with Liverpool. The Richmond, BW Premier Collection® in Liverpool has made its name on putting the personal in personality. Offering a service that is exclusive to you, we will give you a warm Merseyside welcome followed by a relaxed can-do approach that will make your stay unforgettable. Our well appointed, luxurious rooms offer a choice of classical charm, while our outstanding suites with acres of space feature fully equipped kitchens and dining areas. Plus, we think our beds are the comfiest in the entire city - so a good nights sleep is guaranteed.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 1,780 reviews
    • 9.0 "Terrific location."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% liked the proximity to shopping."
      8.1 "81% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.2 "82% thought the service was very professional."
      9.1 "Lovely bar service, according to 91%."
      9.4 "94% were happy with the room service."
    • 6.6 "Average comfort."
      6.7 "Beds were acceptable for 67%."
    • 6.5 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      6.7 "For only 67%, the bathroom was ok."
      6.0 "Only 60% said rooms were clean enough."
      6.4 "Only 64% thought the shower was ok."
      6.0 "For only 60%, the tv was ok."
      5.6 "Cleanliness of the bathroom was average, said 56%."
      5.0 "Only 50% found the balcony ok."
    • 6.3 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      5.6 "Cleanliness of the bathroom was average, said 56%."
    • 6.0 "Breakfast is mediocre."
    • 5.6 "Food is average."
      5.0 "50% thought the dining experience was appropriate."
    • 4.1 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 1,192 reviews
    • 9.2 "Terrific location."
      9.6 "City centre within easy reach, said 96%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.8 "Great service."
      7.3 "73% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 6.8 "Average comfort."
    • 6.8 "Rooms are ok."
      6.7 "For only 67%, the bathroom was ok."
      6.2 "Only 62% said rooms were clean enough."
      6.4 "Only 64% thought the shower was ok."
      6.0 "For only 60%, the tv was ok."
      7.0 "70% appreciated the modern rooms."
      5.9 "Cleanliness of the bathroom was average, said 59%."
    • 6.5 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      5.9 "Cleanliness of the bathroom was average, said 59%."
    • 5.8 "Breakfast is mediocre."
    • 5.5 "Food is average."
    • 4.2 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 302 reviews
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 8.8 "Location is great."
      9.4 "City centre within easy reach, said 94%."
    • 6.4 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 6.0 "Food is average."
    • 5.8 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 5.7 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.7 "For only 67%, the bathroom was ok."
      6.0 "Only 60% said rooms were clean enough."
      6.4 "Only 64% thought the shower was ok."
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    Overall rating

    7.6 Good
    Based on 17 reviews
    • 8.8 "Great service."
    • 6.5 "Rooms are ok."

    Overall rating

    8.2 Excellent
    Based on 267 reviews
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 8.5 "Location is great."
    • 6.5 "Average comfort."
      6.3 "Beds were acceptable for 63%."
    • 6.4 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.4 "For only 64%, the bathroom was ok."
      5.6 "Only 56% said rooms were clean enough."
      5.9 "Only 59% thought the shower was ok."
    • 5.8 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.6 "Food is average."
    • 5.5 "Breakfast is mediocre."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Spacious rooms"
    "Stylish hotel"
    data provided by TrustYou

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