Overview

The Richmond, BW PREMIER COLLECTION
Top Boutique Hotel

24 Hatton Garden, Liverpool, L3 2AN, United Kingdom
+44 151 236 1220

RM 305+

Overall guest ratings

8.2/10 Excellent
Based on 2,015 reviews

Review highlights

  • 9.2
  • 8.8
  • 6.0
  • 5.9

Good to know

  • Spacious rooms
  • Friendly service

Nearby

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    About

    Fall in love with Liverpool. The Richmond, BW Premier Collection® in Liverpool has made its name on putting the personal in personality. Offering a service that is exclusive to you, we will give you a warm Merseyside welcome followed by a relaxed can-do approach that will make your stay unforgettable. Our well appointed, luxurious rooms offer a choice of classical charm, while our outstanding suites with acres of space feature fully equipped kitchens and dining areas. Plus, we think our beds are the comfiest in the entire city - so a good nights sleep is guaranteed.

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    bestwestern.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 2,015 reviews
    • 9.2 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      7.7 "77% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.5 "Easily accessible by car, said 75%."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      7.6 "76% thought the service was very professional."
      9.3 "Lovely bar service, according to 93%."
    • 8.3 "Bar is amazing."
      9.3 "Lovely bar service, according to 93%."
    • 6.2 "Breakfast is mediocre."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
      6.4 "For only 64%, the facilities were new enough."
    • 6.0 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 5.9 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      5.8 "For only 58%, the bathroom was ok."
      5.8 "Only 58% thought the shower was ok."
      6.4 "For only 64%, the tv was ok."
    • 5.8 "Food is average."
      5.4 "Desserts were ok, said 54%."
      5.0 "50% thought the dining experience was appropriate."
    • 5.4 "Average cleanliness."
    • 5.2 "Internet is average."
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    Overall rating

    8.3 Excellent
    Based on 1,410 reviews
    • 9.2 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 6.8 "Average comfort."
    • 6.7 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
      5.3 "Only 53% said rooms were clean enough."
      5.8 "Only 58% thought the shower was ok."
      6.2 "For only 62%, the tv was ok."
    • 6.0 "Breakfast is mediocre."
    • 5.9 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.8 "Food is average."
    • 5.4 "Internet is average."
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    Overall rating

    8.2 Excellent
    Based on 322 reviews
    • 9.0 "Terrific location."
      9.4 "City centre within easy reach, said 94%."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 6.1 "Breakfast is mediocre."
    • 6.1 "Food is average."
    • 5.8 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 5.6 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      5.8 "For only 58%, the bathroom was ok."
      5.9 "Only 59% thought the shower was ok."
    • 5.4 "Average cleanliness."
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    Overall rating

    7.7 Good
    Based on 20 reviews
    • 8.8 "Great service."
    • 6.0 "Rooms are ok."

    Overall rating

    8.2 Excellent
    Based on 261 reviews
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 9.0 "Terrific location."
    • 6.1 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 6.1 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      5.6 "For only 56%, the bathroom was ok."
      5.4 "Only 54% thought the shower was ok."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Food is average."
    • 5.2 "Average cleanliness."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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