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Best Western Hallmark Liverpool Feathers

117 - 125 Mount Pleasant, Liverpool, L3 5TF, United Kingdom
+44 151 709 9655

RM 177+

Mon 12/12 Check in
Tue 13/12 Check out

Overall guest ratings

7.3/10 Good
Based on 2,151 reviews

Review highlights

  • 8.8
  • 8.7
  • 4.4
  • 3.6

Nearby

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    About

    In the Fab Fours home city of Liverpool, BEST WESTERN Hallmark Liverpool Feathers stands as one of the best-located hotels in the UK. Close to shops, art galleries, sports venues and countless bars & restaurants (including our own delightful eateries!). Tour accommodation will provide the perfect base for business breaks and family getaways. Tourist attractions such as the Tate Modern, Maritime Museum and the Beatles Story are within one mile of the hotel, while business guests and couples alike will enjoy close proximity to Liverpool Ones shopping opportunities and city centre hot spots. Meetings, weddings and family events are all welcome here, and our smiley staff will make sure you have everything you need at all times!

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    Amenities

    • Free Wi-Fi
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Storage available
    • Restaurant
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 2,151 reviews
    • 8.8 "Great service."
    • 8.7 "Location is great."
    • 8.0 "Breakfast is good."
    • 5.8 "Food is average."
    • 5.7 "Average cleanliness."
    • 4.4 "Bar is not good."
    • 3.6 "Rooms are not good."
    • 3.5 "Not very comfortable."
    • 3.0 "Horrible vibe."
    • 1.6 "Terrible amenities."
    View all review categories

    Overall rating

    7.4 Good
    Based on 1,226 reviews
    • 9.0 "World class service."
      9.2 "92% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 8.4 "Location is great."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      9.3 "93% enjoyed the restaurants & bars nearby."
    • 8.1 "Breakfast is good."
    • 5.8 "Food is average."
      7.0 "70% enjoyed the side dishes."
    • 5.5 "Internet is average."
    • 4.3 "Bar is not good."
    • 3.2 "Quite uncomfortable."
      4.2 "58% didn't like the uncomfortable beds."
      2.9 "71% said rooms were small."
      2.6 "74% thought it was too noisy."
      2.7 "73% criticized the small bathroom."
      0.5 "Air conditioning was criticized by 95%."
    • 3.2 "Awful rooms."
      4.2 "58% didn't like the uncomfortable beds."
      2.9 "71% said rooms were small."
      2.1 "79% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      1.8 "82% had problems with the shower."
      2.7 "73% criticized the small bathroom."
      3.0 "70% said the bathroom was dirty."
      0.4 "96% found problems with the furniture."
      2.1 "For 79%, the rooms looked old."
      0.5 "Air conditioning was criticized by 95%."
      2.7 "73% thought the tv was sub-standard."
    • 3.2 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      4.1 "Unfriendly atmosphere, according to 59%."
      1.0 "For 90%, the lobby entrance was sub-standard."
    • 1.5 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      4.9 "51% didn't like the architecture."
      1.0 "90% thought the facilities needed updating."
      1.0 "For 90%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.3 Good
    Based on 193 reviews
    • 9.0 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 8.1 "Breakfast is good."
    • 5.7 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.1 "Food is average."
    • 3.7 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      3.2 "68% said rooms were small."
      3.1 "69% thought it was too noisy."
    • 3.4 "Rooms are not good."
      4.9 "51% didn't like the uncomfortable beds."
      3.2 "68% said rooms were small."
      2.8 "72% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      2.1 "For 79%, the rooms looked old."
    • 2.6 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
    • 1.5 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    View all review categories

    Overall rating

    6.3 Good
    Based on 21 reviews
    • 8.6 "Great service."
    • 3.5 "Rooms are not good."

    Overall rating

    7.2 Good
    Based on 709 reviews
    • 8.7 "Location is great."
      9.5 "95% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 6.7 "Average value."
      5.3 "Breakfast prices were ok, according to 53%."
    • 5.7 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.5 "Internet is average."
    • 3.7 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
      3.0 "70% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      2.2 "78% had problems with the shower."
      3.8 "62% thought the tv was sub-standard."
      3.7 "63% said the bathroom was dirty."
      0.4 "Air conditioning was criticized by 96%."
      2.2 "For 78%, the rooms looked old."
      2.5 "75% criticized the small bathroom."
    • 3.5 "Not very comfortable."
      3.0 "70% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
      0.4 "Air conditioning was criticized by 96%."
      2.5 "75% criticized the small bathroom."
    • 2.9 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      3.1 "Unfriendly atmosphere, according to 69%."
    • 1.6 "Terrible amenities."
      1.6 "84% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      4.5 "55% didn't like the architecture."
      0.7 "93% thought the facilities needed updating."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

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