Overview

Palácio Vila Flor
Best Sightseeing

Travessa São João da Praça, nº 36, Porta 1, 1100-523 Lisbon, Lisboa, Portugal
+351 218 870 829

RM 211+

Overall guest ratings

8.9/10 Excellent
Based on 912 reviews

Review highlights

  • 9.7
  • 9.5
  • 9.4
  • 5.5

Good to know

  • Great reception
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    Palácio Vila Flor offers an airport shuttle (available 24 hours) and puts you in a great location, within a 15-minute walk of Lisbon Cathedral and Santa Justa Elevator. You can unwind with a drink at the bar/lounge, and continental breakfast is available daily. Also, Castle of Sao Jorge and Rossio Square are just a 5-minute drive away.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Internet
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.9 Excellent
    Based on 912 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      9.7 "97% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
      10.0 "Housekeeping was great, according to 100%."
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
      8.7 "87% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 9.4 "Perfectly clean."
      9.1 "91% said rooms were clean."
      10.0 "100% thought it was clean."
      8.6 "86% said the bathroom was clean."
    • 8.6 "Vibe was good."
      9.7 "97% enjoyed the friendly atmosphere."
      9.4 "94% said it was a stylish hotel."
      7.1 "71% thought the hotel was luxurious."
    • 8.6 "Very good internet connection."
      8.5 "85% said the wifi quality was great."
    • 5.5 "Rooms are ok."

    Overall rating

    8.7 Excellent
    Based on 501 reviews
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      9.8 "98% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 9.5 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.2 "Perfectly clean."
      8.8 "88% said rooms were clean."
    • 8.6 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
      9.5 "95% said it was a stylish hotel."
    • 8.4 "Breakfast is good."
    • 4.8 "Rooms are not good."
      5.0 "Beds were acceptable for 50%."
      3.7 "63% complained about the bathroom."
      4.0 "60% said rooms were small."
      2.6 "Air conditioning was criticized by 74%."

    Overall rating

    8.9 Excellent
    Based on 300 reviews
    • 9.8 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
    • 9.5 "Perfectly clean."
    • 9.5 "Terrific location."
    • 8.5 "Breakfast is good."
    • 8.4 "Vibe was good."
      9.2 "92% said it was a stylish hotel."
      9.8 "98% enjoyed the friendly atmosphere."
    • 6.7 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 6.1 "Rooms are ok."
    • 4.8 "Not very comfortable."
      4.2 "58% said rooms were small."
      3.1 "Air conditioning was criticized by 69%."
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    Overall rating

    8.9 Excellent
    Based on 109 reviews
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.5 "Terrific location."
    • 8.5 "Breakfast is good."
    • 8.2 "Vibe was good."
      9.4 "94% enjoyed the friendly atmosphere."
    • 7.3 "Good amenities."
    • 5.3 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great reception"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou
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