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Hotel Excelsior

Ruh. Rodrigues Sampaio No. 172, Lisbon, Lisboa, Portugal
+351 213 537 151

RM 196+

Overall guest ratings

6.9/10 Good
Based on 1,587 reviews

Review highlights

  • 8.6
  • 7.5
  • 3.3
  • 3.2

Nearby

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    About

    Guests can reach the upper floors by lift. The establishment features various services and facilities for a comfortable and relaxing stay, including a restaurant, a bar and a conference room. Guests arriving in their own vehicles can park in the car park.All accommodation units feature air conditioning and a bathroom. A safe and a desk also feature. Most rooms are equipped with a telephone and a TV. In the bathrooms, guests will find a shower and a hairdryer.There is a fee for early departure

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Currency exchange on-site
    • Restaurant
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Room service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    Based on 1,587 reviews
    • 8.6 "Location is great."
      9.9 "Near to public transport, according to 99%."
      9.8 "City centre within easy reach, said 98%."
      7.4 "74% thought parking was inexpensive."
      7.5 "75% liked the proximity to sightseeing."
      8.8 "Easily accessible by car, said 88%."
    • 7.5 "Good service."
      9.6 "96% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 5.1 "Breakfast is mediocre."
    • 3.3 "Disappointing food."
      2.5 "75% did not enjoy the desserts."
      4.5 "55% did not like what was on the menu."
    • 3.2 "Awful rooms."
      1.6 "84% complained about the bathroom."
      3.1 "69% said rooms were small."
      2.6 "74% said rooms were dirty."
      1.5 "85% criticized the small bathroom."
      0.5 "For 95%, the rooms looked old."
      1.3 "87% thought they were poorly maintained."
      1.3 "87% said the bathroom was dirty."
      1.4 "86% found problems with the furniture."
      1.1 "89% had problems with the shower."
      4.6 "Air conditioning was criticized by 54%."
      4.5 "55% were unhappy with the view."
      0.5 "95% were disappointed with the minibar."
    • 3.0 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
      4.0 "60% thought it was rather dirty."
    • 2.2 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    • 1.5 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      4.1 "Unfriendly atmosphere, according to 59%."
      3.6 "For 64%, the lobby entrance was sub-standard."
      3.3 "67% criticized the plain hotel."
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    Overall rating

    7.0 Good
    Based on 761 reviews
    • 8.3 "Location is great."
      9.8 "City centre within easy reach, said 98%."
      7.2 "72% thought parking was inexpensive."
    • 7.4 "Good service."
      9.5 "95% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 5.3 "Breakfast is mediocre."
    • 3.8 "Not very comfortable."
      2.8 "72% said rooms were small."
      1.4 "86% criticized the small bathroom."
      4.0 "60% thought it was too noisy."
      4.3 "Air conditioning was criticized by 57%."
    • 3.3 "Disappointing food."
      2.8 "72% did not enjoy the desserts."
    • 2.8 "Awful rooms."
      1.4 "86% complained about the bathroom."
      2.8 "72% said rooms were small."
      2.2 "78% said rooms were dirty."
      1.3 "87% thought they were poorly maintained."
      0.5 "For 95%, the rooms looked old."
      1.4 "86% criticized the small bathroom."
      1.4 "86% found problems with the furniture."
      1.2 "88% said the bathroom was dirty."
      1.0 "90% had problems with the shower."
      4.3 "Air conditioning was criticized by 57%."
    • 2.5 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
      3.8 "62% thought it was rather dirty."
    • 2.4 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    7.0 Good
    Based on 682 reviews
    • 8.8 "Location is great."
      9.7 "City centre within easy reach, said 97%."
      9.9 "Near to public transport, according to 99%."
      7.7 "77% thought parking was inexpensive."
    • 7.7 "Good service."
      9.7 "97% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 5.4 "Breakfast is mediocre."
    • 5.2 "Average comfort."
      6.5 "Beds were acceptable for 65%."
      5.3 "For only 53%, the noise level was all right."
    • 3.8 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      3.5 "65% said rooms were small."
      2.7 "73% said rooms were dirty."
      0.4 "For 96%, the rooms looked old."
      1.8 "82% criticized the small bathroom."
      1.2 "88% said the bathroom was dirty."
      1.5 "85% found problems with the furniture."
      1.2 "88% thought they were poorly maintained."
    • 3.3 "Disappointing food."
    • 3.1 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
      4.1 "59% thought it was rather dirty."
    • 2.2 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
    • 1.5 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    6.6 Good
    Based on 142 reviews
    • 8.8 "Location is great."
    • 7.4 "Good service."
      9.4 "94% found the staff to be very friendly."
    • 5.0 "Breakfast is mediocre."
    • 4.0 "Not very comfortable."
      3.1 "69% said rooms were small."
    • 2.9 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
    • 2.8 "Awful rooms."
      1.5 "85% complained about the bathroom."
      3.1 "69% said rooms were small."
      2.5 "75% said rooms were dirty."
      1.1 "89% thought they were poorly maintained."
    • 2.1 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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