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The check in was simple and the clerk was very efficient, extremely helpful and polite. The rooms were clean and the bed comfortable, and great stay with the hotel located a short walk from the Old Town and the Christmas Market. Wide range available for breakfast, but the hot food offering was limited and cold
Not very good location and no car park!!
clean modern hotel ,convenient for SNCF/ Eurostar breakfast seemed expensive.
Excellent facilities. Very large rooms which were clean and very comfortable. Excellent facilities onsite with bar and good priced restaurant. Internet available. Friendly staff. Good location, only 5 minute walk to center of Lille.
We liked the location of the hotel. The staff were very friendly and helpful
The hotel was fine but nothing more. The location was the best point Very basic. Bed was bad and breakfast awful.
Mattress and pillows very comfortable. Breakfast - scrambled eggs cold. Gluten free choice limited and GF muffins were mouldy. Room temp difficult to regulate.
Close to railway station Lille Flandre
Great location, very quiet despite proximity to station. Easy parking underneath. Excellent rooms, clean and functional.
excellent location near the station and the city center; also very close to Euralille, which is a great shopping center; clean room; good breakfast My room was way too noisy because of the dysfunctional closing system of the window ; I was also very disappointed because the staff at the reception desk was not only unfriendly but also very rude.
Comfort of the rooms and the vast range of breakfast items
Rooms are equipped with kitchen and kitchen utilities. Sleeping rooms and bathroom are ok. Hotel staff are not very friendly. They are available only on working hours, so if you arrive after 7pm or on weekends, be sure to talk with them by phone before.
They have most of the things we need to make our own meal in the room, giving me feeling of staying home. The place was difficult to find even with the aid of my GPS. Surrounding are all building sites made it quite dangerous to driving in and out from there. Instead of pushing one of the buttons for the following 2 questions, I would give my comments here. To the question of whether I dould recommend this hotel, I can only do so when the surrounding environment is improved. To the question of whether the guest review accurately reflect my experience, since I did not check ose reviews, I could not give any answer.
The accommodation was comfortable and the kitchenette well equipped. Despite its location near a major road network, it was surprisingly quiet. This may be, however, because our rooms faced away from this network. We were attending an event at the Grand Palais, for which the location was ideal
It is situated close to Grand Palais For us was it very important that it is close to the Grand Palais and that there is a parkingplace availabel
Easy to check in, clean and good value for money. The bed was a little too firm
they rooms are nice and clean and your value for money is good. The rooms are nice and quite so you dont hear the traffic from tthe motorway.
Hotel was clean, refurbished. Close to the center of Lille. It took two hours driving arround to find the hotel. Then it appered that address was changed. At the main entrance to the street there was a sign --there is no entrance --. No receptionist - you have to call to get the pin code to enter and to get the pin code to get your kee
Excellent facilities facilities in Studio Directions were useless. From the Metro station It took me over one hour to find the place, which is in the middle of a huge building site. Even the local Police station had never heard of it>
Room was a good size, clean and new. Shower and bathroom were excellent. Bed/couch fold up was uneven and therefore uncomfortable.
very new hotel / appartment-style accomm. The fittings were new and there is still a new-paint smell to the place. 8 minute walk from the Lille Grand Palis Metro stop. 20 Minute walk from museum of fine arts. Very difficult to find!! It is a new hotel (thus unlisted on any of the guides in town) and it is on a newly constructed road which is not shown on ANY map in town. It took me over 2 hours to eventually get to the hotel from the Metro, and that was because the hotel staff came and (eventually) found me.
Close to center. The heating was on during the night, we are not used to hot bedrooms.
the service at the breakfest was poor. The breakfest too
The staff on my arrival was extremely welcoming and nice.
Good secure parking, helpful staff, beds were actually comfy and they had decent new showers! right near the metro as well. it was very quiet and therewas no one on the bar!
Closeness to Eurorail station, staff very good no problems
Location, cleanleness, value
the room was very good value for the price location was vey "dubious"
Shower was good. Out of 4 of us 3 had severe food poisoning after eating in the hotel restaurant, stay away from the fish!!! Only 2 TV stations, location is a bit dodgy.
The hotel was ideally located within a 10 minute walk from Lille's Eurostar station and just 15 minute walk from the City centre. No hot drinks facilities within the room though I know this is common in Europe.