Pros: Airline airport staff kindness
Cons: Boarding and unboarding from Aruba to Bogota was on packed busses
Oct 19, 2016
Pros: The flight attendants are very nice and the flight was ontime.
Cons: The seats are smaller than any airline I have travelled and the boarding process is a joke. It also left from outside the terminal so we had to take a bus.
Oct 03, 2016
Pros: Todo bien
Sep 27, 2016
Nice flight, roomy
Pros: Great plane very spacious in business class. Decent food remarkable wine choices. Right on time
Cons: Seats are very hard I have to sit on the pillow meant for your head. Also narrower than most business seats. Odd design not great storage at seat one bin in front of your feet you can't reach.
Sep 02, 2016
Cons: The flight got delayed 3 hours. My last 3 flights with Lan ( all within the past year) have been delayed for 3 hours or longer. 3 out of 3
I will try to avoid thia airline as much as possible from now on
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