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M.S. Garden Hotel

Lot 5 & 10, Lorong Gambut Off Jln Beserah, Kuantan 25300, Malaysia
+60 9511 8888

RM 224+

Overall guest ratings

7.5/10 Good
Based on 1,846 reviews

Review highlights

  • 9.1
  • 8.7
  • 4.3
  • 3.9

Good to know

  • Spacious rooms
  • Great shopping

Nearby

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    About

    When visiting Kuantan, M.S. Garden Hotel is a great choice to consider. Guests looking for a bite to eat can check out Seri Suria, one of 3 restaurants, which serves Malaysian cuisine. An outdoor pool and a children's pool are other highlights, and rooms at this upscale hotel offer balconies and LCD TVs.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness centre
    • Free parking
    • Playground
    • Pool table
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Game room
    • Child pool
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 1,846 reviews
    • 9.1 "Very comfortable."
      9.8 "98% thought rooms were spacious."
      10.0 "100% liked the big bathroom."
    • 8.7 "Location is great."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      7.0 "Easily accessible by car, said 70%."
    • 7.3 "Good service."
      8.3 "83% found the staff to be very friendly."
      8.6 "Management was excellent, said 86%."
    • 6.8 "Breakfast is mediocre."
    • 6.6 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      5.0 "For only 50%, the tv was ok."
    • 4.3 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      3.3 "For 67%, the lobby entrance was sub-standard."
      3.0 "70% thought the facilities needed updating."
      1.0 "90% complained about the elevator."
    • 3.9 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 3.3 "Not very clean."
      3.4 "66% said rooms were dirty."
      2.1 "79% said the bathroom was dirty."
      3.8 "62% thought it was rather dirty."
      3.3 "Dirty pool, said 67%."
    • 3.0 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      3.7 "Unfriendly atmosphere, according to 63%."
      3.3 "For 67%, the lobby entrance was sub-standard."
    • 2.5 "Disappointing wellness & sports facilities."
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    Overall rating

    7.5 Good
    Based on 239 reviews
    • 9.2 "Very comfortable."
      9.6 "96% thought rooms were spacious."
      10.0 "100% liked the big bathroom."
    • 8.6 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 7.4 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.9 "Breakfast is mediocre."
    • 6.9 "Rooms are ok."
    • 3.9 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 3.3 "Not very clean."
      3.5 "65% said rooms were dirty."
      2.3 "77% said the bathroom was dirty."
    • 2.8 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    Based on 1,162 reviews
    • 9.3 "Very comfortable."
      10.0 "100% thought rooms were spacious."
      10.0 "100% liked the big bathroom."
    • 8.8 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.5 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.1 "Nice rooms."
      10.0 "100% thought rooms were spacious."
      10.0 "100% liked the big bathroom."
    • 6.8 "Breakfast is mediocre."
    • 4.2 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
    • 3.4 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 3.3 "Not very clean."
      3.1 "69% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
      4.0 "60% thought it was rather dirty."
    • 3.1 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    6.9 Good
    Based on 295 reviews
    • 9.4 "Very comfortable."
      9.9 "99% thought rooms were spacious."
    • 8.9 "Location is great."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.5 "Good value."
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 7.2 "Nice rooms."
      9.9 "99% thought rooms were spacious."
    • 6.8 "Breakfast is mediocre."
    • 4.6 "Internet is poor."
    • 4.2 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 3.8 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 2.9 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.9 Good
    Based on 147 reviews
    • 9.2 "Very comfortable."
      9.9 "99% thought rooms were spacious."
      10.0 "100% liked the big bathroom."
    • 8.5 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 7.0 "Good breakfast."
    • 7.0 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.0 "Rooms are ok."
    • 3.9 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      2.5 "75% thought the facilities needed updating."
    • 2.8 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
    • 2.6 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Great shopping"
    data provided by TrustYou

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