Overview

The Plaza Hotel Kuala Lumpur

Jalan Raja Laut, Kuala Lumpur 50350, Malaysia
+60 326 982 255

RM 93+

Overall guest ratings

7.0/10 Good
Based on 1,612 reviews

Review highlights

  • 8.7
  • 6.8
  • 4.3
  • 2.9

Nearby

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    About

    The Plaza Hotel puts you within a 10-minute drive of Merdeka Square and Petronas Twin Towers. For a bite to eat, guests can check out Piano Bistro, which serves lunch. Also, Petaling Street and Malaysian Houses of Parliament are within a short drive.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Room service
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    Based on 1,612 reviews
    • 8.7 "Location is great."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      9.2 "City centre within easy reach, said 92%."
      8.0 "80% thought parking was inexpensive."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 6.8 "Breakfast is mediocre."
    • 6.8 "Service is ok."
      5.1 "51% said the reception staff was ok."
    • 4.3 "Rooms are not good."
      2.7 "73% said rooms were dirty."
      2.7 "73% complained about the bathroom."
      3.0 "70% didn't like the uncomfortable beds."
      1.3 "For 87%, the rooms looked old."
      0.4 "96% thought they were poorly maintained."
      0.7 "93% thought the tv was sub-standard."
      0.9 "91% said the bathroom was dirty."
      0.9 "91% found problems with the furniture."
      2.4 "Air conditioning was criticized by 76%."
      2.5 "75% had problems with the shower."
    • 2.9 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
    • 2.8 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    • 2.5 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
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    Overall rating

    6.9 Good
    Based on 644 reviews
    • 8.8 "Location is great."
      9.9 "99% liked the proximity to shopping."
    • 6.9 "Breakfast is mediocre."
    • 6.9 "Service is ok."
    • 5.4 "Average comfort."
    • 3.8 "Rooms are not good."
      2.5 "75% said rooms were dirty."
      2.6 "74% complained about the bathroom."
      3.0 "70% didn't like the uncomfortable beds."
      1.1 "89% said the bathroom was dirty."
      1.1 "For 89%, the rooms looked old."
      0.5 "95% thought they were poorly maintained."
      0.6 "94% thought the tv was sub-standard."
    • 2.8 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    • 2.6 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
    • 2.2 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
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    Overall rating

    7.3 Good
    Based on 370 reviews
    • 8.6 "Location is great."
      9.9 "99% liked the proximity to shopping."
    • 6.8 "Breakfast is mediocre."
    • 6.7 "Service is ok."
      5.2 "52% said the reception staff was ok."
    • 6.0 "Average comfort."
    • 4.8 "Rooms are not good."
      2.4 "76% said rooms were dirty."
      1.3 "For 87%, the rooms looked old."
      2.6 "74% complained about the bathroom."
      2.6 "74% didn't like the uncomfortable beds."
      0.7 "93% thought the tv was sub-standard."
      1.1 "89% found problems with the furniture."
    • 2.8 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
    • 2.5 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
    • 2.4 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    Based on 161 reviews
    • 8.7 "Location is great."
    • 8.5 "Good value."
    • 6.9 "Service is ok."
    • 6.1 "Average comfort."
    • 4.4 "Rooms are not good."
      3.3 "67% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      1.2 "For 88%, the rooms looked old."
    • 3.4 "Not very clean."
      3.3 "67% said rooms were dirty."
    • 2.5 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
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    Overall rating

    7.1 Good
    Based on 435 reviews
    • 8.8 "Location is great."
      9.9 "99% liked the proximity to shopping."
    • 7.2 "Good service."
      7.6 "76% found the staff to be very friendly."
    • 4.2 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      2.8 "72% said rooms were dirty."
      1.6 "For 84%, the rooms looked old."
      3.3 "67% didn't like the uncomfortable beds."
      0.9 "91% thought the tv was sub-standard."
      0.5 "95% thought they were poorly maintained."
    • 3.1 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
    • 2.9 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
    • 2.9 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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