Overview

Shangri-La Hotel

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Best City Hotel
11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
+60 320 322 388

RM 466+

Shangri-La Hotel
Thu 22/2
Fri 23/2

Overall guest ratings

9.0/10 Excellent
Based on 5832 reviews

Review highlights

  • 9.2
  • 9.1
  • 6.7
  • 6.6

Good to know

  • Nice building
  • Friendly service
  • Professional service
  • Pleasant entrance area

Nearby

  • 0.4 km Kuala Lumpur Tower
  • 0.6 km Petronas Towers
  • 0.7 km Aquaria KLCC
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About

Location.

One of Malaysia's most elegant hotels, the award-winning Shangri-La Hotel Kuala Lumpur is situated in the heart of the bustling capital, within easy reach of Kuala Lumpur City Centre (KLCC), Kuala Lumpur Convention Centre and the Bukit Bintang shopping area. Set among lush gardens, this luxury class hotel is only a 5-minute walk to the iconic Petronas Twin Towers and Kuala Lumpur Tower.

Hotel Features.

From the moment you enter the Shangri-La Hotel - Kuala Lumpur you will be pampered with unrivaled service and hospitality. A great deal of care and meticulous attention has gone into each of Shangri-La's 714 tastefully furnished rooms to ensure comfort. The Shangri-La's extensive recreation facilities and fitness center are ideal for a work out, tone up or wind down after a hectic day of sightseeing or business. The onsite restaurants offer some of the finest dining in Kuala Lumpur. Presenting a superb range of international and local cuisine, the restaurants are sure to suit the most discerning diner. The Shangri-La Hotel Kuala Lumpur offers on site dining and is convenient to shopping and entertainment venues.

The hotel offers a shopping center shuttle and train station pick-up for a surcharge (advance notice required). There is also complimentary self-parking. Other amenities include babysitting and childcare (surcharge), guest laundry facilities, luggage storage, and an on-site grocery/convenience store.

Guestrooms.

All rooms come with an impressive list of amenities to help guests enjoy their stay. The hotel showcases some of the most spacious luxury accommodations in Kuala Lumpur, complemented by ultra-modern conference facilities.

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Amenities

  • Fitness centre
  • Free Wi-Fi
  • Business centre
  • Car hire
  • Currency exchange on-site
  • Gift shop
  • Laundry service
  • Meeting/Banquet facilities
  • Room service
  • Hot tub
  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Beauty salon
  • Express check out
  • Air-conditioned
  • 24 Hour Front Desk
  • Safe
  • Free parking
  • Designated smoking area
  • Non-smoking rooms available
  • Terrace/Patio
  • Disability-friendly
  • Concierge service
  • Laundry facilities
  • Spa
  • Child pool
  • Cable or satellite TV
  • Coffee shop
  • Sauna
  • Babysitting/child care services (surcharge)
  • Free Internet
  • Pets not allowed
  • Steam room
  • Storage available
  • Wedding services
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Reviews

Guest reviews

All reviews
Couples
Families
Solo
Business

Overall rating

9.0 Excellent
Based on 5,832 reviews

Service
9.2

Wellness Area
9.1

Location
9.1

Breakfast
8.8

Food
8.1

Bar and Beverages
8.0

Amenities
7.8

WiFi
7.5

Comfort
7.3

Vibe
7.0

Value for money
6.7

Room
6.6

Overall rating

9.1 Excellent
Based on 2,799 reviews

Location
9.3

Service
9.2

Wellness Area
9.0

Breakfast
8.2

Bar and Beverages
8.0

Amenities
7.9

WiFi
7.6

Room
7.2

Value for money
6.2

Overall rating

9.0 Excellent
Based on 1,399 reviews

Location
9.3

Wellness Area
8.9

Service
8.7

Breakfast
8.2

Food
7.7

Amenities
7.6

Value for money
6.7

Vibe
6.7

Room
6.7

Overall rating

9.0 Excellent
Based on 874 reviews

Location
9.2

Service
9.0

Wellness Area
8.8

Breakfast
8.7

Food
8.0

Amenities
7.7

Value for money
7.1

Room
6.8

Vibe
6.6

Pool
5.5

Overall rating

9.3 Excellent
Based on 758 reviews

Service
9.3

Wellness Area
9.2

Breakfast
9.0

Location
8.9

Amenities
8.0

Room
7.0

Value for money
6.4

Recent reviews

Find reviews that mention:
amazing breakfast
great service
friendly staff
nice hotel
great location
swimming pool
petronas towers
horizon club
club room
comfy bed
free drinks
walk to petronas
value for money
great food
shuttle service
afternoon tea
shangri la
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