Overview

Pullman Kuala Lumpur City Centre Hotel and Residences

4 Jalan Conlay, Kuala Lumpur 50450, Malaysia
+60 321 708 888

RM 304+

Overall guest ratings

8.3/10 Excellent
Based on 3,779 reviews

Review highlights

  • 9.5
  • 8.0
  • 7.7
  • 4.0

Good to know

  • Spacious rooms
  • Great shopping

Nearby

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    About

    Located in Kuala Lumpur's CBD within KL's vibrant entertainment and shopping district. Two distinctive towers house 445 rooms and suites and 157 residences with sweeping views of KL's glittering skyline. All rooms boast LCD televisions and high-speed WiFi Internet access. Ideal for business & leisure travelers, the hotel offers 3 restaurants, 11 meeting & conference venues hosting up to 1,373 delegates and a range of leisure facilities.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Sauna
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 3,779 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.1 "91% liked the proximity to sightseeing."
      8.3 "Easily accessible by car, said 83%."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.0 "Great service."
      9.6 "96% said the concierge service was amazing."
      8.0 "80% found the restaurant service to be one of the best."
      10.0 "100% said the recreation staff was great."
    • 7.7 "Tasty food."
      7.7 "77% loved the menu selection."
      8.9 "Yummy desserts, said 89%."
      7.4 "74% loved the dining experience."
      9.0 "90% enjoyed the snacks that were offered."
    • 7.0 "Good breakfast."
    • 6.2 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
      6.8 "Beds were acceptable for 68%."
      5.3 "For only 53%, the bathroom was ok."
      6.1 "Only 61% thought the shower was ok."
      6.9 "69% thought the kitchenette was ok."
    • 4.0 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 3.5 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 1,133 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.0 "90% liked the proximity to sightseeing."
      9.5 "Near to public transport, according to 95%."
    • 7.6 "Good service."
      8.9 "89% found the staff to be very friendly."
      9.4 "94% said the concierge service was amazing."
    • 7.5 "Good breakfast."
    • 6.2 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 5.5 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      5.1 "Only 51% said rooms were clean enough."
      5.6 "For only 56%, the bathroom was ok."
      6.4 "Only 64% thought the shower was ok."
    • 3.4 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 3.3 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
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    Overall rating

    8.2 Excellent
    Based on 1,624 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.1 "91% liked the proximity to sightseeing."
      8.3 "Easily accessible by car, said 83%."
    • 7.6 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.7 "77% found the restaurant service to be one of the best."
    • 6.5 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      6.6 "Beds were acceptable for 66%."
      5.3 "For only 53%, the bathroom was ok."
      5.6 "Only 56% thought the shower was ok."
    • 3.9 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
    • 3.2 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."

    Overall rating

    8.7 Excellent
    Based on 529 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      8.9 "89% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
      8.3 "Easily accessible by car, said 83%."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 6.1 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 6.1 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 4.4 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."

    Overall rating

    8.2 Excellent
    Based on 491 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 7.8 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.1 "Good breakfast."
    • 6.5 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.0 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      5.4 "Only 54% said rooms were clean enough."
      5.5 "For only 55%, the bathroom was ok."
    • 4.0 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 3.7 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Great shopping"
    data provided by TrustYou

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