Overview

Sheraton Grand Krakow
Top Luxury Hotel

Powisle 7, 31-101 Krakow, Malopolskie, Poland
+48 126 621 000

RM 411+

Overall guest ratings

8.8/10 Excellent
Based on 2,039 reviews

Review highlights

  • 9.2
  • 9.1
  • 8.8
  • 3.6

Good to know

  • Great view
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    A five-star experience that feels welcoming. Located near Wawel Castle on the bank of Wisla River, Sheraton Grand Krakow is steps from Zygmunt Bell, Wawel Cathedral, National Museum, Main Market Square, the shopping district, and an avenue of consulates. You can lounge the day away in our glass-roofed atrium, swim laps in our heated indoor pool or stretch at our 24-hour Sheraton Fitness. Retreat to one of our 232 airy guest rooms and suites to connect with what you love most: in-room movies, 24-hour in-room dining, High Speed Internet Access, satellite TV, and the comfort of the Sheraton Signature Sleep Experience bed.  Bring the group together over dinner at our two restaurants, or let our planning and banqueting staff take it a step further, and let them transform one of our eight event spaces into the perfect backdrop for your meeting or celebration. Welcome to Krakow. We look forward to welcoming you to the Sheraton Grand Krakow.

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    Starwood Hotels

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Spa
    • Express check out
    • Cable or satellite TV
    • Free Internet
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 2,039 reviews
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
      9.4 "94% liked the proximity to shopping."
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      8.2 "82% found the restaurant service to be one of the best."
    • 8.8 "Comfort level is high."
      9.2 "92% said the beds were comfortable."
      9.2 "92% thought rooms were spacious."
      7.4 "74% thought it was pleasantly quiet."
    • 8.3 "Amenities are good."
      8.4 "84% thought the building was wonderful."
      9.0 "90% enjoyed the lobby entrance."
      8.6 "86% loved the terrace."
    • 7.8 "Good breakfast."
    • 3.6 "Value below average."
      3.8 "62% thought it was overpriced."
      0.7 "93% said the breakfast was too expensive."
      1.0 "The price was too high for 90%."
    • 3.3 "Internet is poor."
      3.8 "62% thought it was overpriced."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    Based on 1,243 reviews
    • 9.0 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
    • 8.8 "Comfort level is high."
      9.1 "91% said the beds were comfortable."
      9.3 "93% thought rooms were spacious."
      7.1 "71% thought it was pleasantly quiet."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.3 "73% said the reception staff was great."
    • 8.2 "Breakfast is good."
    • 7.3 "Good bar."
    • 3.9 "Value below average."
      3.7 "63% thought it was overpriced."
      0.8 "92% said the breakfast was too expensive."
    • 3.2 "Disappointing internet connection."
      3.7 "63% thought it was overpriced."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    Based on 509 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      7.2 "72% said the reception staff was great."
    • 8.7 "Comfort level is high."
      9.0 "90% thought rooms were spacious."
      9.3 "93% said the beds were comfortable."
      7.2 "72% thought it was pleasantly quiet."
    • 7.3 "Good breakfast."
    • 7.2 "Nice rooms."
      9.0 "90% thought rooms were spacious."
      8.7 "87% thought the view was good."
      9.3 "93% said the beds were comfortable."
    • 5.8 "Sufficient wellness & sports facilities."
      6.4 "For only 64%, the fitness area was satisfactory."
    • 4.3 "Pool is below average."
    • 3.4 "Value below average."
      3.5 "65% thought it was overpriced."
      0.6 "94% said the breakfast was too expensive."
    • 3.1 "Disappointing internet connection."
      3.5 "65% thought it was overpriced."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    9.1 Excellent
    Based on 20 reviews
    • 9.3 "Terrific location."
    • 9.2 "World class service."
    • 8.1 "Breakfast is good."
    • 7.7 "Nice rooms."

    Overall rating

    8.6 Excellent
    Based on 265 reviews
    • 9.1 "World class service."
      9.3 "93% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 8.9 "Location is great."
      9.8 "City centre within easy reach, said 98%."
    • 8.8 "Comfort level is high."
      9.4 "94% said the beds were comfortable."
      8.9 "89% thought rooms were spacious."
      7.8 "78% thought it was pleasantly quiet."
    • 8.1 "Breakfast is good."
    • 7.7 "Nice rooms."
      9.4 "94% said the beds were comfortable."
      8.7 "87% thought the view was good."
      8.9 "89% thought rooms were spacious."
    • 3.9 "Value below average."
      4.4 "56% thought it was overpriced."
    • 3.8 "Internet is poor."
      4.4 "56% thought it was overpriced."
      2.4 "76% said the wifi quality was bad."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Great view"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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