Overview

Best Western Krakow Old Town

Sw. Gertrudy 6, 31-046 Krakow, Malopolskie, Poland
+48 124 227 666

RM 437+

Overall guest ratings

8.0/10 Good
Based on 1,417 reviews

Review highlights

  • 9.5
  • 8.6
  • 7.3
  • 4.9

Good to know

  • Wonderful sightseeing
  • Near city centre

Nearby

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    About

    We cordially welcome you to the Best Western Krakow Old Town, ideally located in the very heart of the Old Town, no more than a stone's throw from the Main Market Square, the Royal Castle on Wawel Hill and Kazimierz, the historical Jewish quarter. Hotel is located at the one of the main streets of Old Town. Our superb location close to the numerous attractions of ancient Krakow never fails to stimulate an urge in our guests to stroll through the old side streets, redolent with history, while the nearby Planty Gardens that encircle the Old Town offer the perfect place for a soothing rest. Enjoy our Avant-Garde Jazz Wing it is designed with the thought of guests in search of unique and remarkable interiors in mind, guests who value a cutting-edge and wholly new aesthetic experience. The Best Western Krakow Old Town offers 92 air-conditioned rooms. 74 are furnished in a warm, classical style, while the 18 rooms in the Jazz Wing offer an avant-garde decor. An elevator is available in standard part and reaches half floors. At the Best Western Krakow Old Town, we guarantee superb working conditions, a place tailor-made for relaxing in the heart of Krakow and an agreeable atmosphere in which to hold business meetings. We offer professional conference facilities, the capacious Park Room and a smaller, more intimate, conference room. Both rooms are furnished with up-to-the-minute equipment, making the Best Western Krakow Old Town an ideal place for holding professional training courses and small-scale business meetings alike. The hotel's expansive and elegant restaurant offers exquisite Polish and European cuisine and its spacious surroundings provide the perfect place for banquets, parties, wedding receptions and gatherings on every kind of occasion. We are in the process of renovating our hotel to better our guests experience. Due to these renovations our hotel will be closed. Please join us for our reopening April 21, 2017. We apologize for any inconvenience.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,417 reviews
    • 9.5 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.3 "Good breakfast."
    • 7.2 "High value."
      10.0 "100% thought it was a great value."
    • 5.7 "Food is average."
      5.8 "Only 58% were satisfied with the menu."
      5.4 "Desserts were ok, said 54%."
      6.9 "The price was ok for 69%."
    • 4.9 "Rooms are not good."
      2.9 "71% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      4.0 "60% complained about the bathroom."
      2.6 "74% thought they were poorly maintained."
      3.7 "Air conditioning was criticized by 63%."
      3.9 "61% had problems with the shower."
      1.3 "87% found problems with the furniture."
      2.5 "75% were disappointed with the minibar."
      1.8 "82% criticized the small bathroom."
      0.6 "94% thought the tv was sub-standard."
    • 3.8 "Not very comfortable."
      2.9 "71% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      3.6 "64% thought it was too noisy."
      3.7 "Air conditioning was criticized by 63%."
      1.8 "82% criticized the small bathroom."
    • 2.9 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 1,062 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
      9.6 "96% liked the proximity to shopping."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 7.0 "High value."
      6.6 "The price was ok for 66%."
    • 5.7 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
      5.4 "Desserts were ok, said 54%."
      6.6 "The price was ok for 66%."
    • 4.7 "Rooms are not good."
      2.8 "72% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      4.2 "58% complained about the bathroom."
      3.9 "Air conditioning was criticized by 61%."
      2.8 "72% thought they were poorly maintained."
      3.9 "61% had problems with the shower."
      1.3 "87% found problems with the furniture."
      1.6 "84% criticized the small bathroom."
      2.3 "77% were disappointed with the minibar."
    • 3.6 "Not very comfortable."
      2.8 "72% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      3.8 "62% thought it was too noisy."
      3.9 "Air conditioning was criticized by 61%."
      1.6 "84% criticized the small bathroom."
    • 3.2 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 141 reviews
    • 9.6 "Terrific location."
    • 8.9 "Generally very clean."
      8.9 "89% said rooms were clean."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.4 "Good breakfast."
    • 7.2 "High value."
    • 5.7 "Food is average."
    • 5.4 "Rooms are ok."
    • 4.1 "Not very comfortable."
      3.1 "69% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
    • 2.5 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    Based on 14 reviews
    • 9.4 "Terrific location."
    • 5.1 "Rooms are ok."
    • 3.7 "Not very comfortable."

    Overall rating

    8.0 Good
    Based on 198 reviews
    • 9.3 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.4 "Good breakfast."
    • 5.5 "Food is average."
    • 4.6 "Rooms are not good."
      4.9 "51% didn't like the uncomfortable beds."
      2.7 "73% said rooms were small."
      3.8 "62% complained about the bathroom."
      2.2 "78% thought they were poorly maintained."
      3.7 "Air conditioning was criticized by 63%."
    • 3.8 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      2.7 "73% said rooms were small."
      3.4 "66% thought it was too noisy."
      3.7 "Air conditioning was criticized by 63%."
    • 3.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    "Near city centre"
    data provided by TrustYou

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