Overview

Hotel Shangri-la Kota Kinabalu
Best Housekeeping Staff

75 Bandaran Berjaya, Kota Kinabalu 88819, Malaysia
+60 8821 2800

RM 177+

Overall guest ratings

8.4/10 Excellent
Based on 2,523 reviews

Review highlights

  • 9.5
  • 8.9
  • 8.8
  • 6.5

Good to know

  • Good accessibility by car
  • Clean rooms

Nearby

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    About

    Hotel Shangri-La Kota Kinabalu is just 4.7 mi (7.6 km) from the airport and offers a shuttle. For a bite to eat, guests can check out Tivoli, which serves Asian cuisine and is open for breakfast, lunch, and dinner. There's a bar/lounge, and rooms offer minibars and room service.

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    Amenities

    • Free Wi-Fi
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Facilities for disabled guests
    • Laundry facilities
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    Based on 2,523 reviews
    • 9.5 "Excellent value."
      9.6 "96% were happy with the price."
      7.0 "70% were happy with the price of the breakfast."
    • 8.9 "Location is great."
      9.3 "93% liked the proximity to shopping."
      8.5 "Easily accessible by car, said 85%."
      9.1 "City centre within easy reach, said 91%."
      9.4 "94% enjoyed the restaurants & bars nearby."
      8.4 "Great parking, according to 84%."
      8.7 "Good access to the airport, said 87%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought parking was inexpensive."
    • 8.8 "Generally very clean."
      8.7 "87% said rooms were clean."
      9.4 "94% thought it was clean."
      7.6 "76% said the bathroom was clean."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.7 "Housekeeping was great, according to 97%."
      8.0 "80% were happy with the room service."
      8.8 "Management was excellent, said 88%."
    • 8.5 "Breakfast is good."
      7.0 "70% were happy with the price of the breakfast."
    • 6.5 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      5.7 "57% thought the bathroom was big enough."
    • 4.5 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 4.3 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 1,084 reviews
    • 9.5 "Excellent value."
      9.4 "94% were happy with the price."
    • 9.1 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      8.6 "Easily accessible by car, said 86%."
      9.0 "City centre within easy reach, said 90%."
      9.4 "94% enjoyed the restaurants & bars nearby."
      8.7 "Great parking, according to 87%."
      8.7 "87% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.7 "Housekeeping was great, according to 97%."
    • 8.7 "Generally very clean."
      8.6 "86% said rooms were clean."
      9.3 "93% thought it was clean."
      7.7 "77% said the bathroom was clean."
    • 8.7 "Breakfast is good."
    • 6.6 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
    • 5.1 "Vibe was decent."
    • 4.2 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 1,009 reviews
    • 9.5 "Excellent value."
    • 9.1 "Perfectly clean."
      9.0 "90% said rooms were clean."
      9.4 "94% thought it was clean."
    • 8.9 "Breakfast is good."
    • 8.6 "Food is delicious."
    • 8.6 "Location is great."
      8.5 "Easily accessible by car, said 85%."
      9.5 "95% liked the proximity to shopping."
      9.3 "City centre within easy reach, said 93%."
      9.0 "Good access to the airport, said 90%."
      10.0 "Near to public transport, according to 100%."
      8.3 "Great parking, according to 83%."
      9.5 "95% enjoyed the restaurants & bars nearby."
    • 6.3 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      5.8 "58% thought the bathroom was big enough."
    • 4.4 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 4.2 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
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    Overall rating

    8.5 Excellent
    Based on 100 reviews
    • 9.5 "Excellent value."
    • 8.9 "Generally very clean."
      8.7 "87% said rooms were clean."
    • 8.8 "Location is great."
      9.4 "94% liked the proximity to shopping."
      8.7 "Great parking, according to 87%."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.4 "Food is delicious."
    • 6.6 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
    • 4.3 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 327 reviews
    • 9.5 "Excellent value."
    • 9.1 "Terrific location."
      8.5 "Easily accessible by car, said 85%."
      9.3 "93% liked the proximity to shopping."
      9.0 "City centre within easy reach, said 90%."
      8.8 "Good access to the airport, said 88%."
    • 8.9 "Generally very clean."
      8.8 "88% said rooms were clean."
      9.3 "93% thought it was clean."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.4 "Breakfast is good."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Good accessibility by car"
    "Clean rooms"
    data provided by TrustYou

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