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The Imperial Hotel

No.1, Jalan Syed Abdul Hamid Sagaff, Kluang 86000, Malaysia
+60 7772 5555

Call

+60 7772 5555

Overall guest ratings

7.6/10 Good
Based on 196 reviews

Review highlights

  • 9.6
  • 9.2
  • 9.2
  • 6.6

Good to know

  • Nice building
  • Train station is close
  • Good restaurants & bars in the area

Nearby

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    About

    Located in the heart of Kluang, this hotel is within a 15-minute walk of Sungai Yong Waterfalls and Kluang Mall. Kluang Country Club and Gunung Lambak are also within 3 mi (5 km).

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    Expedia

    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Express check out
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 196 reviews
    • 9.6 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 9.2 "Excellent amenities."
      9.2 "92% thought the building was wonderful."
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.7 "Vibe was good."
      7.5 "75% thought, the hotel was modern."
    • 8.1 "Generally very clean."
      7.5 "75% said rooms were clean."
      10.0 "100% thought it was clean."
    • 6.6 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
    • 5.0 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
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    Overall rating

    7.5 Good
    Based on 64 reviews
    • 9.7 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 9.1 "Terrific location."
    • 8.1 "Generally very clean."
      7.4 "74% said rooms were clean."
    • 6.2 "Rooms are ok."

    Overall rating

    7.9 Good
    Based on 98 reviews
    • 9.0 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 8.7 "Amenities are good."
      9.0 "90% thought the building was wonderful."
    • 8.0 "Vibe was good."
    • 7.9 "Good cleanliness."
      7.0 "70% said rooms were clean."
    • 6.6 "Average value."
    • 6.6 "Average comfort."
    • 6.5 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
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    Overall rating

    6.9 Good
    Based on 5 reviews
    • 6.6 "Rooms are ok."

    Overall rating

    7.1 Good
    Based on 27 reviews
    • 9.4 "Terrific location."
    • 7.0 "Nice rooms."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Train station is close"
    "Good restaurants & bars in the area"
    data provided by TrustYou

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