Overview

The Imperial Hotel

No.1, Jalan Syed Abdul Hamid Sagaff, Kluang 86000, Malaysia
+60 7772 5555

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+60 7772 5555

Overall guest ratings

7.5/10 Good
Based on 192 reviews

Review highlights

  • 9.6
  • 9.3
  • 8.0
  • 6.0

Good to know

  • Good wifi quality
  • Good restaurants & bars in the area
  • Clean hotel facilities

Nearby

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    About

    Located in the heart of Kluang, this hotel is within a 15-minute walk of Sungai Yong Waterfalls and Kluang Mall. Kluang Country Club and Gunung Lambak are also within 3 mi (5 km).

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    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Express check out
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 192 reviews
    • 9.6 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 9.3 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.0 "Generally very clean."
      7.4 "74% said rooms were clean."
      10.0 "100% thought it was clean."
    • 7.3 "Internet works."
      7.3 "73% said the wifi quality was great."
    • 6.4 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
      6.3 "Beds were acceptable for 63%."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 3.8 "Value below average."
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    Overall rating

    7.6 Good
    Based on 69 reviews
    • 9.7 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 9.3 "Terrific location."
    • 7.8 "Good cleanliness."
      7.3 "73% said rooms were clean."
    • 5.7 "Rooms are ok."

    Overall rating

    7.8 Good
    Based on 99 reviews
    • 9.1 "Terrific location."
    • 7.8 "Good cleanliness."
      7.0 "70% said rooms were clean."
    • 6.2 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
    • 6.2 "Average comfort."
    • 4.3 "Value below average."

    Overall rating

    6.9 Good
    Based on 7 reviews
    • 6.1 "Rooms are ok."

    Overall rating

    7.1 Good
    Based on 15 reviews
    • 9.4 "Terrific location."
    • 6.0 "Rooms are ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Good wifi quality"
    "Good restaurants & bars in the area"
    "Clean hotel facilities"
    data provided by TrustYou

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