Overview

Crowne Plaza Kitchener-Waterloo
Top City Hotel

105 King Street East, Kitchener, ON N2G 2K8, Canada
+1 519 744 4141

RM 430+

Overall guest ratings

8.2/10 Excellent
Based on 668 reviews

Review highlights

  • 9.7
  • 8.6
  • 8.5
  • 6.8

Good to know

  • Comfortable beds
  • Professional service
  • Clean hotel facilities

Nearby

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    About

    Welcome to the Crowne Plaza Kitchener-Waterloo! Located in the Market District of downtown Kitchener and within walking distance to many restaurants and local attractions, the Crowne Plaza Kitchener-Waterloo was designed with modern style and amenities to help our guests relax, rest and connect so you may continue on your journey to success. As Kitchener-Waterloo's premier full service hotel and conference center, The Crowne Plaza Kitchener-Waterloo offers 201 modern guestrooms, 15 000 square feet of meeting/event space, onsite restaurant and lounge, indoor swimming pool, extensive fitness and recreation center including two bowling lanes, mini putt and squash courts. The Crowne Plaza Kitchener-Waterloo is the most recently renovated property in Kitchener, with multi-million dollar renovations completed in 2014.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Game room
    • Hot tub
    • No smoking
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Storage available
    • Laundry facilities
    • Room service
    • Indoor pool
    • Bar/Lounge
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 739 reviews
    • 9.7 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 8.6 "Generally very clean."
      8.9 "89% said rooms were clean."
      8.6 "86% thought it was clean."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 7.0 "Good breakfast."
    • 6.8 "Rooms are ok."
      5.3 "Only 53% said the rooms were modern."
    • 6.8 "Location is acceptable."
    • 5.8 "Average value."
    • 5.7 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
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    Overall rating

    8.2 Excellent
    Based on 399 reviews
    • 9.7 "Excellent wellness & sports facilities."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 6.7 "Breakfast is mediocre."
    • 6.7 "Location is acceptable."
    • 6.4 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 6.1 "Rooms are ok."
    • 6.0 "Average comfort."
    • 5.3 "Average value."
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    Overall rating

    8.2 Excellent
    Based on 125 reviews
    • 9.4 "Excellent wellness & sports facilities."
    • 8.7 "Generally very clean."
      9.0 "90% said rooms were clean."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.0 "Nice rooms."
      8.1 "81% said the beds were comfortable."
      9.0 "90% said rooms were clean."
    • 6.8 "Location is acceptable."
    • 6.6 "Breakfast is mediocre."
    • 5.4 "Average value."
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    Overall rating

    7.5 Good
    Based on 73 reviews
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 6.9 "Rooms are ok."
    • 6.2 "Location is acceptable."

    Overall rating

    7.8 Good
    Based on 140 reviews
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.4 "Generally very clean."
      8.7 "87% said rooms were clean."
    • 6.9 "Location is acceptable."
    • 6.5 "Rooms are ok."
    • 6.1 "Average value."
    • 5.7 "Average comfort."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Professional service"
    "Clean hotel facilities"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    nice restaurant bar
    previous tenants
    means i pay
    renovated room
    recent renovation
    construction around hotel
    parking garage
    nicely renovated room
    clean spacious comfortable
    entrance and very dark
    small parking garage
    heard lots
    visa
    mini golf course
    short but enjoyable
    pay book

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