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We have very good experience with our stay at the hotel. When we arrived at our first stay the room was not ready before 16.30. It seems that all hotels in Sweden have lack of capacity in yhe process to make the rooms ready to 15:00 which is to late any how as we have to check out at 11:00
Breakfast was not served at the usual place; the place was not good. Breakfast selections could be improved - especially the fresh fruit section.
Hotel staff was great! They upgraded us to a deluxe room for free, which was very large with a balcony and a large bathroom with shower and bathtub. The hotel was very clean and breakfast was very good. The hotel also had free internet access in the room--ask at the front desk.
Old atmospher and comfortable large rooms.
Especially liked it being attached to the "Bishops Finger" bar, where I could get some excellent British beer
Recently refurbished to a high standard, our room had delightful views of the river. Hotel combines old-world charm with modernity successfully. They provide an excellent continental hot and cold buffet breakfast. The bar boasts a huge range of beers and spirits! The hotel restaurant was closed when we stayed and the only evening meals were those provided in the Swedish version of the "typically English bar".
Nice old hotel with first rate location along the river and close to town. Large rooms and old world atmposphere. Insufficient parking, parts of the hotel need renovation.
This hotel has a long history and a sense of grandure fitting a building of this age. The size of the room, height of the ceillings and room facilities was impressive for their pricing. Centrally located in Karlstad to shops and restaurants and only 10 minutes walk from the Central Train and Bus Station is ideal for a non driving stay. As with most Hotels the Breakfast choice was very repetitive after 4 days but this would not alter my view.
Nice old hotel with nice rooms. Shower was perfect, as well as the breakfast. Very central and the attached Irish Pub is good for having beers.
Not free internet
Compared to most other hotels that I have stayed at in Sweden, this was good value for money. Nothing really, a little dark and gloomy in places.
gym and pool wher good also being able to watch football in the bar was nice main road was a bit close to some of the rooms
The staff is wery friendly and helpful. Quiet place. Good relax area with swiming pool. The location of the hotel is conveniet for car-travelers.
Friendly & helpful front-desk staff. Breakfast was decent.
Location was good and evening restaurant meal choice was also good. Room was clean and adequate. This hotel failed to meet its description. They have no fridges in rooms (promised on website) and the in room internet did not work. The breakfast choice was poor. Workmen started noisy activity at 7.30am and played deafening pop music - evening drowning out TV sound! Poor value.
Beds are a bit small
Good hotel. Great buffet dinner included in the price.
To get a bed overnight on a comfortable hotel, with a resaurant and parkingplace There was no air condition, though four stars. I had to sleep with an open window in the middel of the traffic. No room service, no resturant(?) no bar as in their program to get a beer and a sandwich. It shuold not be marketed as a Four star Hotell, the only one in town, therefor i picked it.
Room needed up dating with very little storage space. Staff great and ideal if travelling by rail as 100 metres from Karlstad Rail station
The staff were friendly and helpful. The breakfast very good rooms were clean booked hotel online was misguided by the picture shown on internet as the superior room booked was nothing like the picture..the room was old fashioned..friends stayed in standard room which was small and uncomfortable..they had booked superior room and were given the standard and were not informed..
Located very close to railway station. Good ambience and good food.
Good breakfast, free sauna with picturesque view over town The cleaning wasn't perfect. There left a lot of dust - om the floor, on the furniture. And no wardrobe in the room.
Ok hotel, central, close to the city and shopping possibilities. Easy to find. Some noise from traffic and railroad. They had poor control on bookings and minibars, and the cleaners obviously didn't check the minibar. First we got a non superior room, when the superior was booked, When we got the correct room, we enjoyed our stay.
Staff was friendly and helpful. Internet connection was very good and easy to access. Breakfast was plentiful. Room was very spacious. I was upgraded as there were many vacancies. Some of the deco and fittings were a bit worn.
The Hotel is good: interesting installations, free internet and delicious breakfast. The room is so small and hot. Please, provide air conditioner urgently.
Staff was excellent, very friendly and helpfull, helped book a doctors visit when I fell ill during the stay Food was a bit on the bland side
this is good hotel and great value when you consider dinner is included
This is a unique hotel and a wonderful place to stay in. It is smart, clean, comfortable. Staff was friendly and welcome. We throroughly enjoyed our stay no
Good hotel for families. Short distance to the city centre and nice to have evening meal included in the price.
it was nice that breakfast and dinner were included in the price and also free parkering and internet the breakfast buffet could improve
Clean, Comfortable and excellent value for money!
the receptionist was excellent. she rescued my drivers license for me. I had left it at a mall some distance from the hotel. the shower stall was extremely tight and difficult to use
The location is convenient
The central siting and easy to locate.
Diner included in price and it was with good choice High parking price
Very good location. Excellent buffet dinner.
Sauna and half broken jacuzzi available for free. just very poor value for the money, I've had better toilet paper in a road toilet, no shampoo, no plug in the sink, no easily accessible internet, poor diner buffet (you have to get the in the first hour to get decent food, cheap oven dishes afterward). Anything but a proactive staff. Silly system with tickets for diner. Diner room to small, with a large empty (prohibited) bar next door. No parkin
Very good location and the room was fair for the price charged I though the breakfast was included, the extra charges for this brought the total price to the level of Scandic hotels, which I'd probably had preferred if the price was the same.
central location, very friendly reception staff beside the rooms the hotel had more the charm of a good youth hostel, price was maybe a bit too high
Good bed, clean and very usefull balcony. Good hotel, but missed the mini bar and the non stoppable sound of the ventilator was very annoying!
Good price, friendly, competent staff
I was required to pay to use the computer in the lobby. I would suggest guest staying two nights or longer entitled 15 minutes free access.
very centrally located in the middle of Karlstad city,with easy access to all facilities Karlstad has to offer
very clean room, close to Karlstad centre, in very good position no tea & coffee making facilities in the room
absence of guarded/watched parking area
mooie grote kamer,parkeren op de straat,leuke receptiedame,geen dinnergelegenheid,iedere dag hetzelfde ontbijt buffet. not always somebody on the reception.
WLAN isn't free of charge
Very good service & friendly staff.Easy to park and short walk downtown
The staff was excellent, and the place is comfortable and very reasonable in price.
Staff willingness to respond to questions & advice on suitable restaurants. Good availability of electric power-sockets in room. As an aside, I am slightly mystified as to your reference "don't use offensive language"; what type of comments do you get & are respondees so inarticulate and counter-factual?! nothing springs to mind.
Great location,A cross the road from the train station.in the main shopping area,Nice clean and friendly hotel.
Staff, room Bathroom rquires maintenance soon
Very helpful and friendly staff
The hotel staff was fantastic; they were friendly and helpful. When their normal laundry service couldn't do my laundry, they did it themselves at a very reasonable price. That's customer service at its best! Also, the breakfast was amazing. They best I've seen this summer - especially the pancakes! Clean, fairly large room. Excellent location, just opposite the train station.
The breakfast room. So cozy and cute. Solsta was a pleasant surprise. Hard to find.
Centrally situated, though not clearly visible from the street: the entrance resembles the entrance to an office complex. The interiors however were homely, welcoming and clean. Friendly and flexible staff who were willing to serve breakfast half an hour earlier than normal so we could catch an early bus in the morning. Very small shower!
Good price. Complicated checkin during late hours.
helpful staff (gave me detailed instructions how to find the hotel and get the keys after hours). modest but nice. one can drink koffee/tea anytime (was very helpful for us after late arrival). a bit difficult to find (situated in the pedestrian zone). we manage only due to instructions from the hotel manager (the main point: it is situated between H&M and Stadium)