Overview

Plaza Hotel

11828 Northwest Plaza Circle, Kansas City, MO 64153, United States
+1 816 464 2423

RM 236+

Overall guest ratings

4.3/10 OK
Based on 873 reviews

Review highlights

  • 7.0
  • 4.1
  • 3.7
  • 3.5

Nearby

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    About

    Plaza Hotel is just 3.1 mi (5 km) from the airport and offers a free shuttle during limited hours. Guests can take a dip in the indoor pool or grab a bite to eat at Garden Cafe, which serves breakfast and dinner. A bar/lounge and a 24-hour fitness center are other highlights, and rooms offer LCD TVs and room service.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Room service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Business centre
    • Indoor pool
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • ATM on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Free airport shuttle
    • Free Internet
    • Free parking
    • Long-term parking (surcharge)
    • Free valet parking
    • Terrace/Patio
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    Reviews

    Guest reviews

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    Overall rating

    4.3 OK
    Based on 873 reviews
    • 7.0 "Good location."
      9.9 "Good access to the airport, said 99%."
    • 5.2 "Service is ok."
      5.2 "Only 52% found the staff to be friendly enough."
      5.0 "Only 50% thought the service was professional."
      5.6 "56% found the room service acceptable."
    • 4.1 "Bar is not good."
    • 3.7 "Breakfast is below average."
    • 3.5 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.4 "Disappointing food."
      0.4 "For 96%, the dining experience was not enjoyable."
      0.0 "Unclean dining area, according to 100%."
      1.9 "81% said the pork dishes didn't taste good."
    • 3.1 "Disappointing wellness & sports facilities."
      3.3 "67% didn't like the fitness area."
      3.6 "64% said that wellness & sports facilities were unclean."
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    Overall rating

    4.9 OK
    Based on 261 reviews
    • 6.8 "Location is acceptable."
    • 5.6 "Service is ok."
      5.3 "Only 53% found the staff to be friendly enough."
    • 4.1 "Breakfast is below average."
    • 3.3 "Wellness & sports facilities were not very nice."
    • 2.9 "Quite uncomfortable."
      2.6 "74% didn't like the uncomfortable beds."
    • 2.5 "Awful rooms."
      0.3 "97% thought they were poorly maintained."
      2.6 "74% didn't like the uncomfortable beds."
      2.0 "80% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      1.6 "84% had problems with the shower."
      2.1 "For 79%, the rooms looked old."
    • 2.4 "Horrible pool."
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    Overall rating

    4.0 Mediocre
    Based on 436 reviews
    • 6.5 "Location is acceptable."
    • 4.9 "Service is below average."
      5.0 "Only 50% found the staff to be friendly enough."
      4.0 "60% indicated the reception staff was not good."
    • 3.8 "Breakfast is below average."
    • 3.4 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.2 "Food is inedible."
    • 2.4 "Quite uncomfortable."
      2.2 "78% didn't like the uncomfortable beds."

    Overall rating

    4.4 OK
    Based on 174 reviews
    • 7.0 "Good location."
    • 5.1 "Service is ok."
      5.3 "Only 53% found the staff to be friendly enough."
    • 4.1 "Breakfast is below average."
    • 3.4 "Not very comfortable."
      3.0 "70% didn't like the uncomfortable beds."
    • 3.1 "Awful rooms."
      3.0 "70% didn't like the uncomfortable beds."
      2.2 "78% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      2.3 "77% complained about the bathroom."
      1.8 "82% said the bathroom was dirty."
    • 2.5 "Horrible pool."
    • 2.0 "Horrible vibe."
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