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overall relaxed atmosphere, friendliness, location, food. The "rooms" are probably better at this; the "chalet" style lodings have bathrooms that should be a little bit cleaner. Still excellent value for money.
The seaview is very nice, blue sky & clean beach and sea , service is good , staffs are friendly, i enjoy my days in there.
I loved the beautiful white sand beach. We'ved booked a seaview room and the view from our balcony is fantastic. Staff memebrs were very friendly and helpful. This is one of the best hotel i've ever stayed in. The water sports activities charges are much more expensive compare to the local boat man provided the same services. and they wouldn't take groups under 4 people.
Good location. Excellent beach and sea. Beautiful hotel area and seaview. Comfortable room. Very friendly staff. Hard balcony chaise longue.
Perfect surroundings to expensive food drink and room not much choice but to eat and drink in the resort
Very kind staffs, high level hotel residents, and the perfect beach. Not many restaurants and bars, some noisy guests.
Location, comfort, staff courtesy and efficiency. no, everything very good
We were upgraded to the garden chalet upon arrival which was a very pleasant surprise. The beach was beautiful and private with white soft sand and crystal clear water. The resort was very well maintained and clean and we had a great time snorkelling ! Will surely go back again !
Staff were friendly and the food is excellent. We were upgraded to a Premier Suite which was fantastic. The rooms are beautiful and everything in the hotel looks new and well maintained. Service could be a little slow and it was frustrating that so many things they had on the menu were not actually availalbe (both food and wine)
Free car part & nothing special. Free internet but not working.
This is a basic Hotel, ideal for use as a base before traveling to Radang Island. the staff were very helpful & allowed us to leave our car while on the island.
near the city and easy to find food 1) receiptionist Unfriendly 2) hotel room beside the main road, quite noisy
Helpful staff although initially confused about the reservation being pre-paid. One negative aspect: the room had no fridge. Many more basic and cheaper places have refrigerators.
No internet access, the laptop serve no purpose, staff information and direction to scenic area compensate partly.
We like the complimentary can & bottle drinks and the apples. Quite Comfortably stay. Breakfast provided was not very good.
Poor cleanliness of the common spaces.
comfortable and pleasant the car park behind the hotel and the passage way to the car park not condusive as there is an ehaust fan blowing from the kitchen on way to car park. cooking aroma gets to the hair and clothings
Cleanliness of bathroom Foods for breakfast - not much choice
The location, is in the city, and easily accesible. The value of money that I'd paid is worth for the comfort and facilities.
Nice location.maintenance needs upgrading,espcially the room and surroundings(the grass needs cutting). Needs suprucing up.Looks drab.
I like to listen to the sound of the waves which makes me feel peaceful & relax.
The beach facing villas are heavenly. So beautiful, so tranquil. I would always come back to this hotel the next time I am in Terengganu for a holiday Everything was perfect :)
Bathrooms are dirty, covered in mold. Resort needs a major update (or a total rebuild). Resort was definately not well maintaned. Breakfast with old bread. Diner buffet was very average.
The Pool during evening very relaxing The rooms need to be upgaraded.
Location is within walking distance to Dataran Bandaran, market Payang and lots of food stall. Shower is without hot water. I believe the price doesnt commensurate with the facility. However, if you want to stay for 1 or 2 nights its ok due to its location in town.
The room is clean and well maintained. It is a very comfortable stay. However, the foods need to improve, not so good. I would recommend to bring some snacks and instant mee.
The staff were curtsies. The heater wasn't working.I did inform the staff. Action was taken but the staff failed to rectify the problem. I ended up taking cold bath.
I loved the laid back atmosphere, as I could just take things as I wanted to. The food was reasonably good and as I did not really want any high tech gimmickry I was not disappointed. The beach was beautiful and not crowded at all, and I loved the solitude. None.
Near walking distance to the beach. 5minutes. The seafront room can't really see the sea clearly, the tree outside blocking the view. The facilities quite old, fences dropping, even got blood stain on the staircase. The room is really not as good as what was being displayed in the photo. No carpet, dimmed light, and got the smell like a old haunted house.
Good food at the Resturant. Well maintained room. Good ambiance. leaning Chairs and Umbrellas should be provided at the Beach for relaxation since it is a beach resort.
the resturent has no stock of yellow mee which are easily avalible the toilet stink. No sea view although the room is suppose to be sea view.
The price was very good! It is located in the middle of nowhere, but excellent if you need a place to stay before going to the Redang islands.
Horrible stay. We do not want to come again and do not want to recommend to our friends. Please write at least 15 words Staffs not friendly and lack of hospitality skills. Services totally out!!
The room was clean The room has a smell of moist wood, furniture very old and no romantic lights. Also, the english of the hotell staff is not so good. Nothing to do around hotel environment, no shops, only beach.
merang suria resort have a good location for relaxing although it far from town