Would you like to save as your currency permanently or for this visit only?
The staff were curtsies. The heater wasn't working.I did inform the staff. Action was taken but the staff failed to rectify the problem. I ended up taking cold bath.
Horrible stay. We do not want to come again and do not want to recommend to our friends. Please write at least 15 words Staffs not friendly and lack of hospitality skills. Services totally out!!
merang suria resort have a good location for relaxing although it far from town
I loved the laid back atmosphere, as I could just take things as I wanted to. The food was reasonably good and as I did not really want any high tech gimmickry I was not disappointed. The beach was beautiful and not crowded at all, and I loved the solitude. None.
The room was clean The room has a smell of moist wood, furniture very old and no romantic lights. Also, the english of the hotell staff is not so good. Nothing to do around hotel environment, no shops, only beach.
The price was very good! It is located in the middle of nowhere, but excellent if you need a place to stay before going to the Redang islands.
The room is clean and well maintained. It is a very comfortable stay. However, the foods need to improve, not so good. I would recommend to bring some snacks and instant mee.
the resturent has no stock of yellow mee which are easily avalible the toilet stink. No sea view although the room is suppose to be sea view.
Good food at the Resturant. Well maintained room. Good ambiance. leaning Chairs and Umbrellas should be provided at the Beach for relaxation since it is a beach resort.
Near walking distance to the beach. 5minutes. The seafront room can't really see the sea clearly, the tree outside blocking the view. The facilities quite old, fences dropping, even got blood stain on the staircase. The room is really not as good as what was being displayed in the photo. No carpet, dimmed light, and got the smell like a old haunted house.
Very kind staffs, high level hotel residents, and the perfect beach. Not many restaurants and bars, some noisy guests.
Location, comfort, staff courtesy and efficiency. no, everything very good
We were upgraded to the garden chalet upon arrival which was a very pleasant surprise. The beach was beautiful and private with white soft sand and crystal clear water. The resort was very well maintained and clean and we had a great time snorkelling ! Will surely go back again !
Perfect surroundings to expensive food drink and room not much choice but to eat and drink in the resort
I loved the beautiful white sand beach. We'ved booked a seaview room and the view from our balcony is fantastic. Staff memebrs were very friendly and helpful. This is one of the best hotel i've ever stayed in. The water sports activities charges are much more expensive compare to the local boat man provided the same services. and they wouldn't take groups under 4 people.
Good location. Excellent beach and sea. Beautiful hotel area and seaview. Comfortable room. Very friendly staff. Hard balcony chaise longue.
overall relaxed atmosphere, friendliness, location, food. The "rooms" are probably better at this; the "chalet" style lodings have bathrooms that should be a little bit cleaner. Still excellent value for money.
The seaview is very nice, blue sky & clean beach and sea , service is good , staffs are friendly, i enjoy my days in there.
Staff were friendly and the food is excellent. We were upgraded to a Premier Suite which was fantastic. The rooms are beautiful and everything in the hotel looks new and well maintained. Service could be a little slow and it was frustrating that so many things they had on the menu were not actually availalbe (both food and wine)
convenient Breakfast not much choices.
the room very comfortable for me and my family.
Polite Staff Hotel Breakfast, Facilities, TV programme selections
The hotel was at good location and the room was clean. The reservation was goofed up by the staff. I ended up paying more for the room then I booked for. They promised to look into this but yet to receive any resopnse.
its close to pasar payang, the tourist spot to get batik. the room is spacious, comfortable however they should clean up the air. it smells like somebody just smoke in the room.
The location is good. The breakfast has good variety of. food. Reception staffs were helpful and gave us valuable information able the city.Best of all is the internet facility that is available . Good hotel to stay when visiting Kuala Trengganu
environment well enough. But the food such as breakfast should have more as well.
The buffet breakfast. We had the tradisional nasi dagang on our first day of buffet breakfast at the hotel. The taste was fine to my family. Actually we expected to have nasi dagang again for our next day's breakfast, but unfortunately they didn't serve nasi dagang daily. The basement parking lot. Can't they levelise the flooring? It's so uninconvenient to have your car park such a way.
Nice Location Tired musty hotel - not 4 stars. Rusty shower...in general seen better days
Breakfast -- yet investing in a better quality coffee would be wise. Views from the room were also quite attractive. Perhaps a renovation is due (better beds & showers), but even as is, it's a perfectly reasonable lodging -- and thoroughly typical for its class.
The Pool during evening very relaxing The rooms need to be upgaraded.
Nice location.maintenance needs upgrading,espcially the room and surroundings(the grass needs cutting). Needs suprucing up.Looks drab.
The beach facing villas are heavenly. So beautiful, so tranquil. I would always come back to this hotel the next time I am in Terengganu for a holiday Everything was perfect :)
Bathrooms are dirty, covered in mold. Resort needs a major update (or a total rebuild). Resort was definately not well maintaned. Breakfast with old bread. Diner buffet was very average.
I like to listen to the sound of the waves which makes me feel peaceful & relax.
The location, is in the city, and easily accesible. The value of money that I'd paid is worth for the comfort and facilities.
comfortable and pleasant the car park behind the hotel and the passage way to the car park not condusive as there is an ehaust fan blowing from the kitchen on way to car park. cooking aroma gets to the hair and clothings
Helpful staff although initially confused about the reservation being pre-paid. One negative aspect: the room had no fridge. Many more basic and cheaper places have refrigerators.
Cleanliness of bathroom Foods for breakfast - not much choice
We like the complimentary can & bottle drinks and the apples. Quite Comfortably stay. Breakfast provided was not very good.
This is a basic Hotel, ideal for use as a base before traveling to Radang Island. the staff were very helpful & allowed us to leave our car while on the island.
near the city and easy to find food 1) receiptionist Unfriendly 2) hotel room beside the main road, quite noisy
Poor cleanliness of the common spaces.
No internet access, the laptop serve no purpose, staff information and direction to scenic area compensate partly.
Free car part & nothing special. Free internet but not working.