Overview

Sheraton Kona Resort & Spa at Keauhou Bay

78-128 Ehukai Street, Kailua Kona, HI 96740, United States
+1 808 930 4900

RM 975+

Overall guest ratings

7.4/10 Good
Based on 1,143 reviews

Review highlights

  • 9.5
  • 7.8
  • 5.0
  • 4.7

Good to know

  • Great view

Nearby

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    About

    Discover culture and adventure in the heart of Hawaii. Nestled atop the lava rocks of the Kona Coast, our oceanside retreat is just minutes from Kona Coffee farms, a short drive from snorkeling in Kealakekua Bay and Honaunau Bay, and the closest resort to Volcanoes National Park. Embrace island life in our oceanfront pool, at Ho'ola Spa, or via watersports and traditional Hawaiian activities, such as snorkeling in the bay, cultural tours, and hula lessons. Sheraton Fitness adds to the recreation, while Rays on the Bay serves up locally sourced meals. Relax in our 508 welcoming guest rooms styled by Hawaiian designer Sig Zane. The light-filled rooms—most with a private lanai—highlight mountain or ocean views at the same time they present a Sheraton Signature Sleep Experience bed, soothing rainforest shower, and more.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Pool table
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Room service
    • Golf
    • Child pool
    • Indoor pool
    • Cable or satellite TV
    • Coffee shop
    • Steam room
    • Child-friendly
    • Laundry facilities
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.4 Good
    Based on 1,143 reviews
    • 9.5 "Excellent pool."
    • 7.8 "Good location."
      7.9 "79% liked the proximity to shopping."
      8.7 "87% appreciated the closeness to the beach."
      8.8 "88% enjoyed the restaurants & bars nearby."
    • 7.6 "Good service."
      8.6 "86% found the staff to be very friendly."
      9.2 "92% said the recreation staff was great."
      8.2 "82% said the concierge service was amazing."
      10.0 "100% were happy with the shuttle service."
      7.8 "Management was excellent, said 78%."
    • 5.6 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
    • 5.0 "Bar is ok."
      5.0 "Alcoholic drinks were not bad, according to 50%."
    • 5.0 "Average cleanliness."
      4.5 "55% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
    • 4.7 "Disappointing food."
      1.0 "The price was too high for 90%."
      4.8 "52% did not like what was on the menu."
      3.8 "For 62%, the dining experience was not enjoyable."
    • 4.0 "Internet is poor."
      0.9 "91% said the wifi quality was bad."
    • 3.9 "Value below average."
      1.0 "The price was too high for 90%."
      1.1 "89% said the breakfast was too expensive."
    • 3.6 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
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    Overall rating

    7.5 Good
    Based on 731 reviews
    • 9.5 "Excellent pool."
    • 7.6 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 7.6 "Good location."
      8.5 "85% appreciated the closeness to the beach."
      7.8 "78% liked the proximity to shopping."
    • 5.9 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
    • 5.5 "Average cleanliness."
    • 4.3 "Disappointing food."
      4.4 "56% did not like what was on the menu."
      0.8 "The price was too high for 92%."
    • 4.0 "Internet is poor."
      1.1 "89% said the wifi quality was bad."
    • 3.6 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 3.6 "Value below average."
      0.8 "The price was too high for 92%."
    • 3.3 "Breakfast is below average."
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    Overall rating

    7.2 Good
    Based on 342 reviews
    • 9.6 "Excellent pool."
    • 8.0 "Location is great."
    • 7.0 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 4.7 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      1.4 "86% complained about the bathroom."
      0.5 "For 95%, the rooms looked old."
      0.8 "92% thought they were poorly maintained."
      1.6 "84% found problems with the furniture."
    • 4.4 "Disappointing food."
      1.4 "The price was too high for 86%."
    • 4.3 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 4.3 "Value below average."
      1.4 "The price was too high for 86%."
      1.6 "84% said the breakfast was too expensive."
    • 3.2 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 22 reviews
    • 7.6 "Good location."
    • 7.3 "Good service."

    Overall rating

    7.2 Good
    Based on 45 reviews
    • 7.6 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 7.6 "Good amenities."
    • 7.5 "Good location."
    • 6.3 "Average comfort."
    • 5.6 "Rooms are ok."
    • 3.8 "Vibe wasn't good."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Great view"
    data provided by TrustYou

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