Overview

Protea Hotel Fire and Ice by Marriott Johannesburg Melrose Arch

22 Whitely Street, 2076 Johannesburg, Gauteng, South Africa
+27 112 184 000

RM 366+

Overall guest ratings

8.5/10 Excellent
Based on 910 reviews

Review highlights

  • 8.9
  • 8.9
  • 5.8
  • 5.4

Good to know

  • Great desserts & fruits
  • Beautiful architecture
  • Stylish hotel
  • Great shopping

Nearby

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    About

    Discover a vibrant urban lifestyle in the heart of Johannesburg, South Africa from the Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch. Located in the bustling precinct of Melrose Arch, our hotel's amenities in Joburg surround guests with exceptional style and comfort. Just as Fire and Ice! are a singular combination, the dash of silver screen heroes and heroines, our hotel's luxury-inspired decor and the exciting backdrop of Johannesburg combine to offer a truly unique experience whether travelling for business or leisure. In addition to opulent guest rooms and suites, on-site amenities include a unique gourmet restaurant, an outdoor pool, fitness centre and high-tech meeting space ideal for hosting stylish Johannesburg corporate conferences and social events. Offering friendly and bespoke service along with an extremely quirky character and a myriad of things to keep you busy, our hotel is an exciting destination for experiencing the urban chic of Johannesburg!

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    Marriott

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Terrace/Patio
    • Tennis
    • Coffee shop
    • Safe
    • Airport shuttle
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    Based on 910 reviews
    • 8.9 "Vibe was good."
      9.5 "95% said it was a stylish hotel."
      8.2 "82% enjoyed the friendly atmosphere."
      9.4 "94% thought, the hotel was modern."
    • 8.9 "Location is great."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.1 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.5 "Bar is ok."
    • 6.1 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
    • 5.8 "Breakfast is mediocre."
    • 5.4 "Average comfort."
    • 4.0 "Internet is poor."
    • 3.8 "Value below average."
      0.0 "100% said the breakfast was too expensive."
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    Overall rating

    8.6 Excellent
    Based on 555 reviews
    • 8.9 "Location is great."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Vibe was good."
      9.5 "95% said it was a stylish hotel."
      8.0 "80% enjoyed the friendly atmosphere."
      9.3 "93% thought, the hotel was modern."
    • 6.8 "Service is ok."
      6.2 "62% said the reception staff was ok."
      5.2 "Only 52% thought the service was professional."
    • 6.6 "Bar is ok."
    • 6.0 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 5.7 "Breakfast is mediocre."
    • 5.6 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.4 "Average comfort."
    • 3.7 "Value below average."
      0.0 "100% said the breakfast was too expensive."
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    Overall rating

    8.8 Excellent
    Based on 100 reviews
    • 9.1 "Terrific location."
    • 8.9 "Vibe was good."
      8.1 "81% enjoyed the friendly atmosphere."
      9.4 "94% thought, the hotel was modern."
    • 6.9 "Service is ok."
      6.4 "64% said the reception staff was ok."
    • 5.9 "Rooms are ok."
    • 5.8 "Average cleanliness."
    • 5.5 "Average comfort."

    Overall rating

    8.5 Excellent
    Based on 36 reviews
    • 9.1 "Terrific location."
    • 9.0 "Awesome vibe."
    • 7.3 "Good service."
      8.4 "84% found the staff to be very friendly."

    Overall rating

    8.6 Excellent
    Based on 218 reviews
    • 8.7 "Location is great."
      9.8 "98% liked the proximity to shopping."
    • 8.6 "Vibe was good."
      8.2 "82% enjoyed the friendly atmosphere."
      9.2 "92% said it was a stylish hotel."
    • 7.3 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.3 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
    • 6.0 "Breakfast is mediocre."
    • 5.7 "Average comfort."
    • 3.9 "Value below average."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great desserts & fruits"
    "Beautiful architecture"
    "Stylish hotel"
    "Great shopping"
    data provided by TrustYou

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