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Omni Jacksonville Hotel
Best Food

245 Water Street, Jacksonville, FL 32202, United States
+1 904 355 6664

RM 627+

Overall guest ratings

8.3/10 Excellent
Based on 875 reviews

Review highlights

  • 8.8
  • 8.6
  • 7.6
  • 5.5

Nearby

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    About

    With a stay at Omni Jacksonville Hotel, you'll be centrally located in Jacksonville, steps from Jacksonville Symphony Orchestra and Times-Union Center for the Performing Arts. This 4-star hotel is close to Jacksonville Museum of Modern Art and Cummer Museum of Art and Gardens.

    Rooms

    Make yourself at home in one of the 354 air-conditioned rooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters. Wireless Internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

    Amenities

    Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features gift shops/newsstands, wedding services, and discounted use of a nearby fitness facility. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 2 mi.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves lunch and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Jacksonville? This hotel has 14000 square feet (1301 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Concierge service
    • Business centre
    • Internet
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • ATM on-site
    • Cribs available
    • Gift shop
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Coffee shop
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 875 reviews
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.7 "97% thought the service was very professional."
      8.3 "Lovely bar service, according to 83%."
      7.5 "75% were impressed by the valet service."
    • 8.6 "Food is delicious."
    • 7.6 "Good cleanliness."
      7.2 "72% said rooms were clean."
      8.9 "89% thought it was clean."
    • 7.6 "Good location."
      8.9 "89% liked the proximity to sightseeing."
      9.3 "93% enjoyed the restaurants & bars nearby."
      7.1 "71% liked the proximity to shopping."
    • 6.1 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      5.0 "Only 50% said the rooms were modern."
    • 5.5 "Breakfast is mediocre."
    • 4.9 "Value below average."
      4.6 "54% thought it was overpriced."
      4.0 "60% said the breakfast was too expensive."
    • 3.5 "Internet is poor."
      4.6 "54% thought it was overpriced."
      0.9 "91% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 411 reviews
    • 8.9 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
    • 7.9 "Good location."
    • 5.7 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
    • 4.9 "Breakfast is below average."
    • 4.9 "Value below average."
      4.4 "56% thought it was overpriced."
    • 3.4 "Internet is poor."
      4.4 "56% thought it was overpriced."

    Overall rating

    8.8 Excellent
    Based on 227 reviews
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
    • 7.8 "Good location."
    • 7.3 "Good cleanliness."
    • 6.9 "Vibe was decent."
    • 5.7 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.5 "Only 65% said rooms were clean enough."
    • 4.6 "Value below average."

    Overall rating

    8.0 Good
    Based on 201 reviews
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.4 "Good location."
    • 6.0 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
    • 6.0 "Vibe was decent."
    • 4.9 "Value below average."
    • 3.2 "Disappointing internet connection."

    Overall rating

    9.0 Excellent
    Based on 35 reviews
    • 8.9 "Great service."
    • 7.7 "Good cleanliness."
    • 7.6 "Good location."
    • 7.1 "High comfort."
    • 6.0 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

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