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A lovely relaxing hotel with excellent facilities and attentive staff. Away from the bustle of the city but within easy reach by hotel boat (although it would be useful to have an early afternoon scheduled boat service as well as the morning and evening ones).
elegance, comfort, friendliness qnd helpfulness of staff, magnificent views, terrace by the water, free boat to the european side the air conditioning in the room was very inadequate, I couldn't sleep because of the heat at night. At those prices the air conditioning should really be perfect.
Small number of rooms. Dining right on the Bosporous Strait was a highlight. All rooms look out over the strait. quality of service.
Beautiful design hotel on the Bosphorus river. Stunning views, in room fireplace, private launch and exceptional customer service make this hotel a luxurious and unique experience>
Great location, very nice stafff
The hotel had amazing setting, the view from our bedroom was stunning The staff could not do enough for you. It was always a joy coming back to peace and quite after busy day in Istanbul. We can't wait to go back ! no
too far from everything
this hotel was greatfull
Nice Bosphorus view.
the only thing i liked was the view from the hotel and its location The staff were very annoying and disrespectfull. We had a terrible welcome, the room wasnt ready for use, a lot of things were missing, especially in the bathroom. They didnt even read the comment I wrote on my reservation regarding requests about the minibar. When I asked why they didnt toke notice of my requirements, they said that they couldnt see anything, which is not true, because I used booking.com earlier with other hotels, and they never had problems with reading my requirements before my arrival. All in all, the only thing safed my trip to be a complete disaster was that I familiar with the city, because they couldnt guide me even about the hotel so forget about guiding tourists about the city. The staff were arrogant!!!
Staff is very friendly and helpfull, international orientated. They communicate very good so you don't have to ask twice for the same things and they remmeber name, roomnumber, type of car, just anything. excellent! Just opposite the ferryport adn a splendid view over Istanbul, hard to beat location. The hotel itself is a bit ... tired. Breakfast is efficient, lunch fresh and very good. But please, kill the pigeons, they are drinking from and sitting in the pool everyday. Everyday a wedding is a bit much, great that it stops at 23.00 sharp.
The location was particularly good with easy access to public transport and ferries across the Bosporus The cost of tea and coffee plus the mini-bar charges were extremely high. Wine with our evening meal started at over $30 per bottle for very average quality. We bought identical wine in local shops for a third of the hotel cost.
Location is very good, easy to cross the Bosphorus via boats. Quite and clean. Breakfast could be better.
Staff we extremely helpful and friendly. Hotel room very clean and comfortable would highly recommend this hotel. Lack of Air conditioning
View is excellent. The building is well kept and staff were friendly. But very expensive bar prices.
The room we had was extraordinary. The ceiling is high, the bathroom is clean, all the fixtures are really nice. One hotel staff knocked on our door, looked inside the room then just walked away without giving an explanation why. The next morning, as I went for breakfast, the waiter also went to my room, knocked on the door, my friend opened and he didn't say anything and walked away, so we didn't feel very secure.