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Reviews
Overall
9.3 Excellent
Based on 4,351 reviews
-
All reviews 9.3
-
Couples 8.9
-
Families 8.6
-
Business
-
Solo 9.2
10.0
9.5
8.7
8.6
8.6
6.3
9.6
8.7
7.4
6.0
5.7
9.5
8.8
7.2
6.0
5.3
9.6
8.7
7.2
data provided by TrustYou
"Nice building"
"Wonderful sightseeing"
"Stylish hotel"
Recent reviews
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Excellent
10.0+Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recommended ,Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recomm-Rooms can be a little noisy because of location and the way our rooms was right by the elevator but nothing to really worry about.
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Excellent
10.0+Location was fantastic. Hotel was clean and well-maintained. View of the sites was excellent on the front side of the building.-View on the back side of the building awful.
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Reviews
Overall
8.2 Excellent
Based on 4,136 reviews
-
All reviews 8.2
-
Couples 8.5
-
Families 8.6
-
Business 7.0
-
Solo 8.6
9.6
8.5
8.4
6.3
5.7
6.3
9.7
8.9
8.1
6.4
6.1
5.4
9.5
9.0
8.2
6.4
5.8
4.8
9.7
8.7
3.7
9.7
8.8
8.5
7.3
6.4
6.3
data provided by TrustYou
"Friendly service"
"Wonderful sightseeing"
Recent reviews
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Excellent
10.0+location is the best.
-
Excellent
10.0+The staff was incredible, and went above and beyond to make my stay enjoyable. Beautiful rooms and views and perfect location.-My only complaint was that there is no deadbolt lock on the inside of the room. Otherwise, everything was perfect.
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Excellent
10.0+The views and atmosphere is very authentic to the culture-Room service took over an hour
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Reviews
Overall
8.9 Excellent
Based on 3,775 reviews
-
All reviews 8.9
-
Couples 9.0
-
Families 8.8
-
Business 9.2
-
Solo 9.0
9.0
8.9
8.2
8.2
7.4
5.8
9.1
8.9
8.3
7.8
7.6
6.7
9.2
9.0
8.2
7.5
7.2
6.6
9.1
9.1
6.4
9.1
9.1
8.4
7.9
7.8
6.0
data provided by TrustYou
"Professional service"
"Great reception"
"Friendly service"
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Reviews
Overall
8.9 Excellent
Based on 3,981 reviews
-
All reviews 8.9
-
Couples 9.1
-
Families 8.9
-
Business
-
Solo 9.1
9.7
9.4
9.1
8.9
7.0
6.9
9.8
9.8
9.2
9.2
7.2
5.6
9.7
9.6
9.3
8.8
7.3
7.0
9.7
9.6
9.1
9.1
7.3
6.3
data provided by TrustYou
"Professional service"
"Friendly service"
"Wonderful sightseeing"
Top positive review
Top critical review
Excellent 8.0
The staff were courteous and extremely helpful. The hotel was in an ideal location for walking or getting the tram to all the tourist sites and had the added bonus of a swimming pool and sauna to use after a day of exciting sightseeing and shopping Loved it all.
Good 6.3
Location and friendly staff. Good value for the money. Room for breakfast a bit small but breakfast itself okay. My only recommendation is to label the different food items.
Recent reviews
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Good
6.3+Location and friendly staff. Good value for the money.-Room for breakfast a bit small but breakfast itself okay. My only recommendation is to label the different food items.
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Good
7.7+Hotel Sapphire was nicely situated in the sightseeing area of Istanbul. The hotel was lovely, the staff were extremely courteous and helpful, the breakfast buffet was a great start to the day. The tram is very near by, so it's easy to get around the city. The only downside is some of the nightlife spots are best served with a tram ride, and the tram stops running at midnight.
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Good
6.8+the staff was really nice, professional and efficient. Although the facilities are a bit rundown, the hotel is clean...towels and sheets smelled good. Harum at the front desk, made sure everything is in order and that we had nothing to complain about. Keep up the good work!-The bathroom is quite dilapidated.
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Reviews
Overall
8.0 Excellent
Based on 2,078 reviews
-
All reviews 8.0
-
Couples 8.0
-
Families 8.0
-
Business 7.5
-
Solo 8.0
9.5
7.7
7.4
5.3
5.0
5.3
9.6
7.6
7.5
5.7
5.3
5.0
9.6
7.7
7.2
5.4
4.9
4.3
4.7
9.7
7.7
7.5
5.0
4.8
4.4
data provided by TrustYou
"Great view"
Top positive review
Top critical review
Excellent 10.0
Awesome stay ! Breakfast was really good with a wonderful view. Thank you especially to Tolga and Seda
OK 5.6
Every thing is good
Recent reviews
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Reviews
Overall
8.2 Excellent
Based on 1,945 reviews
-
All reviews 8.2
-
Couples 7.9
-
Families 8.0
-
Business
-
Solo 8.2
9.5
7.6
5.4
5.2
5.4
5.2
9.3
7.5
7.1
5.6
5.0
4.2
9.4
7.8
7.7
5.5
5.1
5.1
9.5
7.6
5.2
4.9
4.2
3.8
data provided by TrustYou
"Great reception"
"Wonderful sightseeing"
"Great shopping"
Top positive review
Top critical review
Excellent 9.1
Very clean, well run hotel. Enjoyed our week long stay. This hotel is located within walking distance of the grand bazaar. But with a tram station a block away all the main attractions are just a few minutes away. Pay the 4 lira which is about a $1.25 right now get on the tram and explore the city. Also the Metro train is just a few blocks away as well. Get the breakfast buffet very nice selection and the food is very good. Remember to do the conversion on the price $55 lira is reasonable in U.S. Dollars and a steal in Euros. no cons that I can think of
Mediocre 3.7
Some of the interior decoration Staff with attitude....air condition not fully functional... Trying to save energy bill on the comfort of guests... Room sizes ??? Old building not well insulated ...
Recent reviews
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OK
5.3+it is nice-the staff make some mistake in my bill
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Good
7.7+Location, Staff, Room cleaniness, nice room they gave me looks like a studio rather than a room.-Slow internet, Breakfast fair choices compared to 5 star hotel.
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Good
7.0+Location to old city and sites-When we checked in we were told a room was not yet ready as it was still being cleaned but the couple who traveled with us and checked in right after us got a room immediately which happened to be an upgrade from our room --for which we both paid the same price---which we were told would be ready by 1:45. At 2:15 p.m. it was not ready and we waited another 25 minutes to be given a room inferior to the ones our traveling companions got. We wondered why we did not get a room immediately?
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Reviews
Overall
8.4 Excellent
Based on 1,654 reviews
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All reviews 8.4
-
Couples 8.4
-
Families 7.6
-
Business
-
Solo 9.1
9.8
9.7
9.6
9.3
9.2
6.9
9.5
9.3
9.0
8.8
8.8
6.4
9.4
9.0
8.8
8.8
8.1
6.6
9.9
9.8
9.8
9.6
9.5
data provided by TrustYou
"Professional service"
"Spacious rooms"
"Free internet"
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Reviews
Overall
8.5 Excellent
Based on 1,545 reviews
-
All reviews 8.5
-
Couples 8.7
-
Families 8.3
-
Business 7.6
-
Solo 8.5
9.5
8.4
7.0
5.8
5.6
5.8
9.5
8.6
6.8
6.0
6.0
5.7
9.4
8.2
6.7
6.6
5.2
4.9
8.6
9.4
8.4
7.0
5.9
5.7
5.7
data provided by TrustYou
"Comfortable beds"
"Great shopping"
"Close to public transport"
Recent reviews
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Excellent
8.0This hotel is located walking distance to the Famous Grand Bazaar, Blue Mosque and Hagia Sofia. This location can spare you the headache of taking a taxi. Traffic is literally a nightmare in Istanbul
-
Excellent
8.0
Very good location walking distrance to most main tourists attraction venue. Overall attractive hotel except for room 219 WIFI can barely have any reception and one particular security can't even speaks English.
-
Excellent
10.0
The hotel was in a great location to be close to the Grand Bazar and most of the tourist sights. The hotel was clean and comfortable. I thought the prices for dinner and lunch were extrememly high up stairs, but there are plenty of restaraunts in walking distance. The staff was very friendly and helped with directions any time we asked for them. Would stay again.
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Reviews
Overall
8.6 Excellent
Based on 1,469 reviews
-
All reviews 8.6
-
Couples 8.7
-
Families 8.8
-
Business
-
Solo 8.6
9.8
9.1
8.6
8.6
8.1
5.4
9.8
8.7
8.6
8.3
8.0
5.2
9.9
8.8
8.0
7.9
7.8
5.2
9.8
8.4
7.8
7.4
5.9
5.4
data provided by TrustYou
"Friendly service"
"Wonderful sightseeing"
"Close to public transport"
Top positive review
Top critical review
Excellent 10.0
The hotel's staff was truly exceptional. Words cannot do justice to the unique treatment I received at Sura. I felt more like family than a guest, and I would go out of my way to stay here again. Thank you for creating such a great team! Awesome location!
Poor 1.0
Sorry it was bad
Recent reviews
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Excellent
9.0+modern and new look. spacious and well furnished rooms. central location
-
Excellent
10.0+The hotel's staff was truly exceptional. Words cannot do justice to the unique treatment I received at Sura. I felt more like family than a guest, and I would go out of my way to stay here again. Thank you for creating such a great team! Awesome location!
-
Excellent
9.0+Great location, friendly staff and clean rooms-Nothing
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Reviews
Overall
9.1 Excellent
Based on 3,043 reviews
-
All reviews 9.1
-
Couples 9.1
-
Families 9.2
-
Business
-
Solo 9.2
9.6
9.6
9.1
9.1
9.0
6.1
9.6
9.6
9.3
9.2
8.9
6.6
9.8
9.6
9.2
9.0
6.7
4.4
9.7
9.7
9.0
9.0
5.3
3.6
data provided by TrustYou
"Great reception"
"Friendly service"
"Wonderful sightseeing"
Recent reviews
-
Excellent
10.0+The Staff is very helpful and smiling all the time.. The location is ideal for visiting the old city... The breakfast is great..-The room was a bit small, but was comfortable.
-
Excellent
9.0+Best price-service ratio
-
Excellent
9.0+Excellent location, cleanliness and generally cheerful and helpful staff. Breakfast offered good choice and plentiful supply but offerings became somewhat monotonous over time.-Room was somewhat small and lacked closet/cupboard space. Transit service to airport and 'new business area' was unreliable.
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Reviews
Overall
8.3 Excellent
Based on 3,031 reviews
-
All reviews 8.3
-
Couples 8.4
-
Families 8.5
-
Business
-
Solo 8.6
9.6
8.6
7.9
7.6
5.7
5.7
9.5
8.3
7.9
7.6
6.3
6.0
9.7
8.8
7.7
5.4
4.9
4.1
9.5
8.8
7.9
7.5
7.2
6.4
data provided by TrustYou
"Nice building"
"Awesome terrace"
"Close to public transport"
Top positive review
Top critical review
Excellent 10.0
Location was perfect, clean, staff very friendly, amazing breakfast and good food whatever you need. Also upstairs has a nice view from the city. no problems
OK 5.6
the tv is very bad and poor
Recent reviews
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Excellent
8.3+Breakfast was good. Staff was very friendly and helpful.-Room was a little small by U.S. standards, but adequate. General location was not that great.
-
Excellent
10.0+Location was perfect, clean, staff very friendly, amazing breakfast and good food whatever you need. Also upstairs has a nice view from the city.-no problems
-
OK
4.0+the terrace-the room was noisy, no phonic isolation. the room was very small.
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Reviews
Overall
8.5 Excellent
Based on 2,793 reviews
-
All reviews 8.5
-
Couples 8.5
-
Families 8.6
-
Business
-
Solo 8.5
10.0
9.5
8.9
7.5
6.7
6.7
9.7
9.1
8.9
7.5
6.7
3.6
9.4
9.3
7.8
6.7
4.4
3.4
9.6
9.0
7.4
4.4
2.7
data provided by TrustYou
"Great reception"
"Close to public transport"
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Reviews
Overall
8.2 Excellent
Based on 2,792 reviews
-
All reviews 8.2
-
Couples 8.3
-
Families 7.9
-
Business
-
Solo 8.5
9.8
7.8
7.5
6.7
5.9
4.5
9.8
8.1
6.9
6.2
6.2
4.8
9.7
7.5
6.7
6.1
5.0
4.4
9.6
8.1
7.7
7.0
6.2
4.2
data provided by TrustYou
"Nice building"
"Great view"
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Reviews
Overall
8.0 Excellent
Based on 2,444 reviews
-
All reviews 8.0
-
Couples 8.1
-
Families 8.0
-
Business
-
Solo 8.0
9.4
8.8
7.9
7.3
6.1
6.1
9.5
8.9
7.8
7.2
6.5
6.4
9.2
8.1
7.1
5.9
4.3
3.1
9.4
8.9
7.7
7.2
6.4
5.9
data provided by TrustYou
"Friendly service"
"Close to public transport"
Recent reviews
-
Good
7.7+The stuff is very, very helpful and friendly, the hotel is well located in front of the mosque and quite near to Istanbul University and historical Sultanahmet area. It's not too big, not crowded and noisy that sometimes can happen during high season.-The minibar was empty, but's not a problem to buy some beverages to take away in the hotel's restaurant in the groundfloor that's open 24 hours. To my mind the breakfast was quite frugal.
-
Good
7.3+very kind and polited staff! very good service and good price/value ratio! I am very satisfied!
-
OK
5.4+The rooms were clean but very small bathrooms are tinyyyy ...-First off they wanted to charge 30 lira for a swim now come on u pay for ur hotel u dont expect to pay to use the pool .. The food was cold .. i got and when i gave it back to them they put the chips in the microwave with the sauce on it was horrible .. The bar closed early one night so u had to go to the restaurant area for ur drinks ... now i have to say the staff were very nice and friendly these things that happened were not there fault ..
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Reviews
Overall
9.5 Excellent
Based on 671 reviews
-
All reviews 9.5
-
Couples 9.5
-
Families 9.4
-
Business
-
Solo 9.6
9.8
9.6
9.5
9.0
8.9
5.0
9.8
9.5
9.4
8.9
8.8
4.8
9.8
9.6
8.7
8.5
9.9
9.5
8.9
8.6
data provided by TrustYou
"Pleasant hotel grounds"
"Wonderful sightseeing"
"Professional service"
Recent reviews
-
Excellent
10.0
Super location, short walking distance to so many spots. The hotel is first class. Spendy, but worth it because the location means you can really just enjoy the sights without so much hassle with getting around the town.
-
Excellent
10.0
This hotel was my first experience with a Four Seasons Hotel and certainly worth the expense. The staff were welcoming and accommodating to me on an individual level. The rooms were comfortable and spacious. The food was out of this world. A great hotel in a great location. It's the place to stay if you want to treat yourself!
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Reviews
Overall
8.6 Excellent
Based on 2,272 reviews
-
All reviews 8.6
-
Couples 8.6
-
Families 8.5
-
Business
-
Solo 8.8
9.7
8.5
8.2
7.5
6.5
6.5
9.6
8.1
7.7
6.4
2.7
1.7
9.7
8.1
7.4
6.4
6.0
1.5
9.8
8.5
8.1
7.5
6.5
1.6
data provided by TrustYou
"Great view"
"Close to public transport"
"Wonderful sightseeing"
Top positive review
Top critical review
Excellent 10.0
Most amazing view of the Hagia Sophia and Blue Mosque from my room.
Good 6.3
staff were excellent internet connection was subject to problems
Recent reviews
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OK
4.0+The location and view were very good-The only luxurious aspect of the hotel are the room prices. Given the price we were expecting something better than old furniture, staff that would not make the room in the afternoon and soap/shampoo coming from an dispenser attached to a wall. The worst was the minimalist breakfast supposed to last until 10:30 but which is almost empty at 9:30 and with staff starting to dispose of it at 10:15. Hotel does indeed have a gym, massage and jacuzzi, but you have to pay just for "general facilities access", and again for the activity you choose. We don't recommend this hotel, there are many better ones with same location advantage!
-
Good
6.3+staff were excellent-internet connection was subject to problems
-
OK
5.7+good view-The airconditioner is not working at the hotel .I adviced this hotel to my professor scientist colleguaeas .One them recently visited May 30 2010 from Taiepei and he told me that the airconditioner is not working Only fan is working . at that time I warned the hotel service . then for the SSIEM meeting I stayed and 3 of my other collegueas booked and stayed one from Belgium and the others two from UK and we had still the same problem air conditioner was NOT working I complained about this to hotel service and they told me that they can not do anything for that. It is not good for hotel that has a very nice location . I am sure , you will have more pressure on this air conditioner fixing or having a new system there Thank you
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Reviews
Overall
9.3 Excellent
Based on 481 reviews
-
All reviews 9.3
-
Couples 9.4
-
Families 9.4
-
Business
-
Solo 9.4
10.0
9.6
9.5
9.5
9.2
8.3
10.0
9.7
9.6
9.6
9.1
10.0
9.6
9.6
9.3
9.2
9.6
9.5
9.5
9.2
8.9
data provided by TrustYou
"Friendly atmosphere"
"Nice sauna"
"Wonderful sightseeing"
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Reviews
Overall
9.6 Excellent
Based on 409 reviews
10.0
9.8
9.8
9.7
9.5
9.1
data provided by TrustYou
"Nice building"
"Modern Hotel"
"Stylish hotel"
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Reviews
Overall
8.7 Excellent
Based on 426 reviews
-
All reviews 8.7
-
Couples 8.3
-
Families
-
Business
-
Solo 8.9
9.9
9.5
9.4
8.8
8.5
6.6
9.9
9.5
9.5
8.4
7.9
6.3
9.9
9.6
data provided by TrustYou
"Nice building"
"Wonderful sightseeing"
"Friendly atmosphere"
Top positive review
Top critical review
Excellent 8.0
Had a beautiful suite (had double room on the reservation even though now I see on your information it says "exclusive" double room). The hotel staff was helpful and polite. The location could not have been better. We walked to all the Sultanahmet sights, blue Mosque, Grand Bazaar, AyaSofya, Topkapi Palace. No.
OK 4.7
Good location. Breakfast ok. Bed acceptable. They put as in a closet first. 1 st floor room, size of a double bed. After complaint, they changed us, but then the service was cold. Also the reception gave false information about public transport.
Recent reviews
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Excellent
8.0+Had a beautiful suite (had double room on the reservation even though now I see on your information it says "exclusive" double room). The hotel staff was helpful and polite. The location could not have been better. We walked to all the Sultanahmet sights, blue Mosque, Grand Bazaar, AyaSofya, Topkapi Palace.-No.
-
Good
7.6+The Eresin Crown is centrally located, very comfortable and the staff are friendly and helpful.-Drinks and some food items in the restaurant are overpriced. The roof terrace, which is one of the main features of the hotel, was not open for breakfast although the weather was fne and sunny.
-
OK
4.8-The beds are too hard as are the pillows. There was no heating despite the cold nights. The hot water supply is unreliable
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Reviews
Overall
9.2 Excellent
Based on 379 reviews
-
All reviews 9.2
-
Couples 9.0
-
Families 9.1
-
Business
-
Solo
9.8
9.6
9.5
9.3
7.6
7.5
9.9
9.5
7.5
9.9
9.5
9.1
8.3
7.9
data provided by TrustYou
"Great shopping"
"Friendly atmosphere"
"Wonderful sightseeing"
Top positive review
Top critical review
Excellent 10.0
Friendly staff. Accomodating. Extremely central location for Istanbul. They tried to push a tour on us but it wasnt too bad. Overall very good people!
Good 6.3
A very nice location + a very friendly staff.The Hotel is small,but nice The rooms are too small+description is wrong:rooms are not suit.for 4 persons,even for 3 pers.not comfortable(Suites).Rooms are looking to a wall,at least the suites.
Recent reviews
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Good
6.0+Privacy
-
Good
7.0+Location, clean room and good beds, private use of sauna, friendly staff, spacious room for 2 persons-The room in the first floor was sometimes quite noisy, in the room was lack of wardrobes especially with shelves, the lights with the key card was hard to put on, it would be nice to have some variation in the breakfast
-
Good
7.3+The staff were very friendly. i felt like home. The hotel is in the middle of all attractions.-The hotel is small compared with the pictures on the site
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