Situated in the heart of the city of Mongkok, the 11-story hotel sits atop the MTR Mongkok East Station and is 35 minutes by rail from mainland China.
Pros: Spacious and clean. Most of the staffs were courteous and helpfulCons: One of the staffs was rude probably because of my Chinese face and let me waiting for 7-8 minutes before serving me while he was doing nothing...Then, when he heard me speaking English, he apologized... This is very unacceptable!
Pros: THE HOTEL STAFF, LOCATION , FOOD SERVICE, PHYSICAL PROPERTY WAS EXCELLENT.
I FEEL THIS HOTEL IS ONE OF THE BEST VALUES IN HONG KONG.
THE ATTACHED MALL WAS GREAT PLUS TRANSPORTATION BOTH PUBLIC AND PRIVATE WAS OUTSTANDING.
Pros: bed sheets were clean, extra pillows, free use of smartphone which was handy for navigation and locating restaurants, easy access to WiFi, clean rooms, clean bathroom, friendly staff, convenient access to local tours via agent on site, close to subway station and mall.Cons: no shampoo and conditioner in the bathroom, the wife was not satisfied with the bathroom amenities.