Overview

Novotel Hong Kong Citygate

51 Man Tung Road, Hong Kong 0, Hong Kong
+852 3602 8888

RM 699+

Overall guest ratings

8.7/10 Excellent
Based on 9,121 reviews

Review highlights

  • 9.7
  • 8.6
  • 7.0
  • 6.9

Good to know

  • Good shuttle service
  • Wonderful sightseeing
  • Great shopping
  • Good access to airport

Nearby

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    About

    Novotel Citygate Hong Kong is only 5 minutes from Hong Kong International Airport with free shuttle service. With direct access to the Tung Chung MTR Station, it takes only 30 minutes to reach the city centre and HK Disneyland is only 2 stops away. The hotel is connected to Citygate Outlets shopping mall with over 80 international brands running year round discounts. The hotel is also close to Hong Kong's largest exhibition and events complex - AsiaWorld-Expo accessible by vehicle within 7 minutes.

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    Amenities

    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Playground
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Coffee shop
    • ATM on-site
    • Laundry facilities
    • Cable or satellite TV
    • Free airport shuttle
    • Internet (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.7 Excellent
    Based on 9,121 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      9.9 "Easily accessible by car, said 99%."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.7 "97% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      8.7 "87% found the staff to be very friendly."
      9.7 "97% were happy with the shuttle service."
      7.5 "75% said the reception staff was great."
      8.2 "Management was excellent, said 82%."
    • 8.4 "Very nice wellness & sports facilities."
      8.4 "top-notch fitness area, thought 84%."
    • 8.0 "Amenities are good."
      8.0 "80% thought the building was wonderful."
      8.2 "82% enjoyed the lobby entrance."
      8.1 "81% found the grounds to be nice."
      7.3 "73% loved the facilities for kids."
      7.9 "79% said the elevator was good."
    • 7.8 "Good pool."
      7.5 "Clean pool, said 75%."
    • 7.0 "Nice rooms."
      5.5 "Only 55% said rooms were big enough."
      5.4 "For only 54%, the bathroom was ok."
      5.7 "Only 57% said the rooms were modern."
      6.8 "68% thought the bathroom was big enough."
      6.4 "64% thought the kitchenette was ok."
    • 6.9 "Average value."
      5.1 "51% thought it was adequately priced."
    • 6.5 "Breakfast is mediocre."
    • 4.4 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    Based on 2,097 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      9.8 "Near to public transport, according to 98%."
      9.6 "96% liked the proximity to sightseeing."
      9.7 "Easily accessible by car, said 97%."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.7 "97% were happy with the shuttle service."
      8.9 "89% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 8.4 "Very nice wellness & sports facilities."
      8.5 "top-notch fitness area, thought 85%."
    • 8.1 "Amenities are good."
      8.1 "81% thought the building was wonderful."
      8.3 "83% enjoyed the lobby entrance."
    • 7.6 "Good pool."
    • 6.4 "Breakfast is mediocre."
    • 5.1 "Internet is average."
      5.5 "55% thought it was adequately priced."
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    Overall rating

    8.9 Excellent
    Based on 4,742 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "Good access to the airport, said 99%."
      9.6 "96% liked the proximity to sightseeing."
      9.9 "Easily accessible by car, said 99%."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 8.3 "Great service."
      7.9 "79% found the staff to be very friendly."
      9.8 "98% were happy with the shuttle service."
      7.1 "71% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      8.6 "Management was excellent, said 86%."
    • 8.1 "Amenities are good."
      8.0 "80% thought the building was wonderful."
      8.4 "84% found the grounds to be nice."
      8.2 "82% enjoyed the lobby entrance."
      7.7 "77% loved the facilities for kids."
    • 8.0 "Pool is good."
    • 7.1 "High value."
    • 6.4 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      5.5 "Only 55% said the rooms were modern."
      6.8 "68% thought the bathroom was big enough."
    • 6.2 "Breakfast is mediocre."
    • 4.2 "Internet is poor."
      4.9 "51% thought it was overpriced."
      3.5 "65% said the wifi quality was bad."
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    Overall rating

    9.1 Excellent
    Based on 1,185 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      9.9 "Easily accessible by car, said 99%."
      9.9 "Near to public transport, according to 99%."
    • 8.4 "Great service."
      9.7 "97% were happy with the shuttle service."
      7.2 "72% said the reception staff was great."
      7.9 "79% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 8.2 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      7.9 "79% found the grounds to be nice."
      8.5 "85% enjoyed the lobby entrance."
    • 7.3 "Nice rooms."
      10.0 "100% thought the view was good."
      7.2 "72% said the beds were comfortable."
    • 6.6 "Breakfast is mediocre."
    • 6.5 "Average value."
    • 4.2 "Internet is poor."
      4.8 "52% thought it was overpriced."
      3.6 "64% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 1,094 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.9 "Good access to the airport, said 99%."
      9.8 "Near to public transport, according to 98%."
      9.8 "Easily accessible by car, said 98%."
    • 8.5 "Very nice wellness & sports facilities."
      8.5 "top-notch fitness area, thought 85%."
    • 8.5 "Great service."
      9.4 "94% were happy with the shuttle service."
      8.8 "88% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 8.1 "Pool is good."
    • 8.1 "Amenities are good."
      8.0 "80% thought the building was wonderful."
      8.4 "84% enjoyed the lobby entrance."
      8.4 "84% found the grounds to be nice."
    • 6.5 "Breakfast is mediocre."
    • 6.0 "Average value."
    • 4.3 "Internet is poor."
      4.8 "52% thought it was overpriced."
      3.8 "62% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Good shuttle service"
    "Wonderful sightseeing"
    "Great shopping"
    "Good access to airport"
    data provided by TrustYou

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