Overview

Novotel Hong Kong Citygate
Best Room Service

51 Man Tung Road, Hong Kong 0, Hong Kong
+852 3602 8888

RM 708+

Overall guest ratings

8.7/10 Excellent
Based on 9,167 reviews

Review highlights

  • 9.7
  • 8.6
  • 6.9
  • 6.9

Good to know

  • Friendly atmosphere
  • Good shuttle service
  • Great shopping
  • Good access to airport

Nearby

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    About

    Novotel Hong Kong Citygate is 5 minutes from Hong Kong International Airport with free shuttle bus service. With direct access to MTR, it takes only 30 minutes to city centre and Hong Kong Disneyland is 2 stops away. Enjoy spectacular views from Ngong Ping Cable Car and discover bargain shopping at Citygate Outlets, both are just by the doorsteps. Features meeting facilities for 300 persons, 4 restaurants and bar, an outdoor swimming pool and 24-hour gym.

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    Amenities

    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Playground
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • ATM on-site
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Free airport shuttle
    • Internet (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 9,167 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.9 "Good access to the airport, said 99%."
      9.9 "Easily accessible by car, said 99%."
      9.9 "Near to public transport, according to 99%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.7 "97% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.6 "96% were happy with the shuttle service."
      7.7 "77% said the reception staff was great."
      8.2 "Management was excellent, said 82%."
      8.3 "83% were happy with the room service."
    • 8.3 "Very nice wellness & sports facilities."
      8.3 "top-notch fitness area, thought 83%."
    • 8.2 "Amenities are good."
      8.1 "81% thought the building was wonderful."
      8.2 "82% enjoyed the lobby entrance."
      8.5 "85% found the grounds to be nice."
      7.8 "78% thought the architecture was beautiful."
      7.8 "78% loved the facilities for kids."
      8.8 "Business facilities were excellent, according to 88%."
      7.5 "75% said the elevator was good."
    • 7.5 "Good pool."
      7.5 "Clean pool, said 75%."
    • 6.9 "Average value."
      5.3 "53% thought it was adequately priced."
      6.5 "The price was ok for 65%."
    • 6.9 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      6.3 "Beds were acceptable for 63%."
      5.8 "For only 58%, the bathroom was ok."
      5.4 "Only 54% said the rooms were modern."
      6.5 "65% thought the kitchenette was ok."
      6.3 "63% thought the minibar was ok."
    • 6.0 "Breakfast is mediocre."
    • 4.6 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    Based on 2,200 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.9 "Good access to the airport, said 99%."
      9.8 "Near to public transport, according to 98%."
      9.7 "Easily accessible by car, said 97%."
      9.4 "94% liked the proximity to sightseeing."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.7 "97% were happy with the shuttle service."
      7.8 "78% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 8.4 "Very nice wellness & sports facilities."
      8.3 "top-notch fitness area, thought 83%."
    • 8.3 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      8.2 "82% enjoyed the lobby entrance."
      7.9 "79% thought the architecture was beautiful."
    • 7.5 "Good pool."
    • 6.1 "Breakfast is mediocre."
    • 5.0 "Internet is average."
      3.9 "61% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    Based on 4,858 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "Good access to the airport, said 99%."
      9.3 "93% liked the proximity to sightseeing."
      9.9 "Easily accessible by car, said 99%."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 8.4 "Great service."
      8.2 "82% found the staff to be very friendly."
      9.8 "98% were happy with the shuttle service."
      7.6 "76% said the reception staff was great."
      8.1 "81% thought the service was very professional."
      8.6 "Management was excellent, said 86%."
    • 8.1 "Amenities are good."
      8.0 "80% thought the building was wonderful."
      8.7 "87% found the grounds to be nice."
      7.9 "79% enjoyed the lobby entrance."
      8.0 "80% loved the facilities for kids."
    • 7.4 "Good pool."
    • 7.1 "High value."
    • 6.2 "Rooms are ok."
      7.0 "70% liked the big bathroom."
      5.9 "59% thought the kitchenette was ok."
    • 5.5 "Breakfast is mediocre."
    • 4.8 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 4.6 "Not very comfortable."
      4.3 "57% said rooms were small."
      5.0 "Beds were acceptable for 50%."
      2.7 "Air conditioning was criticized by 73%."
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    Overall rating

    9.0 Excellent
    Based on 1,008 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      9.9 "Easily accessible by car, said 99%."
      9.9 "Near to public transport, according to 99%."
    • 8.8 "Great service."
      9.7 "97% were happy with the shuttle service."
      7.9 "79% said the reception staff was great."
      8.7 "87% found the staff to be very friendly."
    • 8.3 "Amenities are good."
      8.4 "84% thought the building was wonderful."
      8.4 "84% enjoyed the lobby entrance."
    • 7.9 "Good pool."
    • 7.5 "Nice rooms."
      8.2 "82% said rooms were clean."
      10.0 "100% thought the view was good."
    • 6.5 "Average value."
    • 6.2 "Breakfast is mediocre."
    • 4.2 "Internet is poor."
      4.9 "51% thought it was overpriced."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 1,100 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.9 "Good access to the airport, said 99%."
      9.8 "Near to public transport, according to 98%."
      9.8 "Easily accessible by car, said 98%."
    • 8.3 "Very nice wellness & sports facilities."
      8.1 "top-notch fitness area, thought 81%."
    • 8.3 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      8.4 "84% enjoyed the lobby entrance."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.1 "91% were happy with the shuttle service."
      7.9 "79% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 7.9 "Good pool."
    • 6.3 "Breakfast is mediocre."
    • 5.6 "Average value."
      5.8 "The price was ok for 58%."
    • 4.4 "Internet is poor."
      4.9 "51% thought it was overpriced."
      4.0 "60% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly atmosphere"
    "Good shuttle service"
    "Great shopping"
    "Good access to airport"
    data provided by TrustYou

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