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It was well located within the city, just next to a 24 hour mart. The facilities were decent, and the bed was comfortable. The bathroom didn't have enough towels, and the water from the shower kept getting all over the floor, despite our best efforts. The staff was strange at times, at one point asking me 3x to look at my keycard even though I'd shown it to them already. I didn't understand what they were doing. Also, there was no breakfast included.
Everything was very new and clean. The bed was comfortable sheets and towels all good.
The location close to markets. The Hotel was not ready for guests. Jackhammer and constant banging from 7.30 am to 9.00pm. It is a work site and should not have been advertised as ready for business.
Very easy to get around HCMC and are right in the middle of all of the sites. We had such a comfortable stay. The staff were very willing to accommodate changes. In fact, we were able to check-out at 7pm as our flight was 9.30pm. The spa was great, had a massage each day. Nothing we enjoyed our stay.
Room was nice and the happy hour that was included Breakfast ended too early and was not that good
Staff were very helpful when we were dealing with flight problems and they also collected some shopping for me. The pool wasn't available and we booked the hotel as it lookied like they had a very nice pool. Also, we couldn't change our booking without losing all of our money.
Very noisy! Our room was upgraded to superior room but was right opposite to the store room. Those house keepers waken us up at 6:00 every morning! Fortunately we stayed for two nights only!
Location - in the "center" of District 1 but on the less commercial side. Price - very reasonable compared to other 4- or 5-star hotels nearby. Comfort - all facilities are brand new and rooms are stylishly decorated. Amenity - free breakfast/internet/airport pickup/laundry (3- piece/daily) Some parts of the hotel are still under construction so there is some noise in early morning/later at night.
Good place to stay for families, group travel, comfortable and clean Suggest to change the floor tiles of lobby
Central location is a big plus. Nice rcooms- large and comfortable. Friendly and efficient staff. Nothing we do no like. Everything perfect.
Fantastic location near Ben Than market and easy walking distance to Reunification Palace and War museum. Shopping malls close by. Staff very attentive and look after you very well. Hotel contemporary, in good condition and excellent value for a city break. Buffet breakfast very good and changed daily. Cannot recommend this hotel enough and would certainly use it again. Swimming pool is an oasis after the frenetic pace of the city.
Good location, nice breakfasts, small rooms but comfortable. Interesting massages. Noisy rooms at the front side, even in the new block. Small rooms also means it gets warm immediately if you turn off the airco. Computers with internet available, but slow and full of viruses - simply not usable.
the location and the room. friendly and accomodating staff
Really Good Value for ones'' monies! Pity the the room window was facing the wall of the other block.
The hotel is beside the Ben Thanh market , we can by tour at the tour desk too easy , staff friendly , hotel clean
Good location , staff friendly and helpful ,very clean and comfortable .If I back to Viet nam will be come back this hotel
Nice hotel, good location , KL spa is greats , staff speak English very well , breakfast buffet is wonderful have a lot of choice. Thanks very much for my holiday.
the hotel was great in general. we only stayed one night but because it is centrally located we were able to get the vibe of the city. airport transfer is highly recommended if you are a first time Ho Chi Minh city visitor the hotel is located on a very busy street, but I can't say this is a downside as the room was quiet and it gives you the advantage of stepping right into the chaotic streets of Ho Chi Minh City
Clean. Good bed. Fast wifi. Warm room.
location and rate
Buffet breakfast is very good, so many choices from fruits, juices, main course and desserts. Wifi in the rooms is another plus factor
it was fantastic location. close to travel street as well as big market(city centre) the staffs are friendly. compare to price, it was fantastic staying the towels are not dry sometimes. a bit of smell.
The hotel is near by market and reatuarant,so it was convenein for us.
Great place, right in the centre of it.
location is good and service is good the room is a little bit noisy and there's one room even without window but the charge is the same.
Location Breakfast area too small to accomodate all guests at morning peak hours.
Good location No complaints. Staff were excellent.
hospitality of the hotel staff. room is narrow, not fit for western people. shower room door is leaking water out.
Helpfull staff. Great location.
The staff was friendly and always smiling The lift lobby was hot. As it is next to the main road, you can hear car horning all the time.
Nice hotel, not far from the city center and you can go dinner around Ban Than market. Staff very pleasant and internet free. Be carefull, some rooms don t have windows.
Comfortable bed and great location. Very Asian-oriented breakfast, with few Western options, but that is to be expected! Walls in rooms are very thin so noise travels.
Helpful friendly staff! Hotel exterior looks better than interior. Furnitures a bit old.
Most of the staff were friendly with great service, and the room where I stayed was clean and spacious. very safe and comfortabule. I stayed two nights at luxury room and another two nights at deluxe room. I would recommend you definitely street side of luxury room. Street side of the hotel room was nothing bad, but back side of the hotel room were dark, as next door stay close to each other, so I had to keep my curtain closed all day. The noise of the air-conditioner was too loud, was really pity.
Warm welcome, very polite and obliging staff, cleanliness of rooms is excellent, very varied breakfast buffet
Excellent location, friendly staff. New plumbing and furniture. Delicious dinner, a decent breakfast . The restaurant is two computers with free Internet access. In Room 103 a very strong smell from the kitchen, with 5 in the morning, sleep is impossible .
We selected this hotel again as it is well located, is not fussy, new and clean with a friendly staff. It is close to the central market and also Thien Bien bus stop taking us to the airport. It is very cheap to travel by bus to and from the airport. On the negative side, standard rooms are small, it has no safe box and serves average breakfast. Overall stay was satisfactory. Syed Rahman No complaints really.
I like the roof top restaurant morning breakfast and the pool with a few of the city 180 l. I like lobby also. The staff are helpful and friendly. The price is awesome compared to other hotels .The location is really great! I do also like the shower in bathroom. I was very satisfied with my stay, but if I had to pick something I didn't care for. It would be the exercise equipment outside next to the pool. It just not enough space to work out. Since the location is closed to Reunification building, I ran around sidewalks around it. Its a good run!
location is very near to the shopping district.
Room was functional and bed was comfortable. However bathroom cleanliness could have been better. The gym was out of action at the time, roof top small pool looked o.k. Breakfast was basic. Clealiness of bathroom.
The location was great. The room was confortable and suited our needs. We had no hot water at all during our stay. When reported, we were told we neededto run the water for 30 minutes each time and it would get warm. Well, it never did!
One of your receptionists was particularly efficient. Other staff less so. Not all staff very efficient
The staff and manager was always willing to be helpful with any queries. They were always polite, courteous and respectful even the door men who spoke hardly any english. a very enjoyable, comfortable and pleasant hotel. I definitely would recommend Golden Central to my friends who will possibly visit your wonderful city. The staff are an absolute asset to the hotel. Thank you for such a wonderful stay and experience. Apart from our 1st night in a room that had rather a bad odour I truly have no complaints. I would like to add that when approaching the reception with our complaint everything was done to correct the problem and was done in a very professional manner. Therefore it ended up as a minor issue that was very quickly rectified, Thank you.
New room close to most things
I love everything about this hotel and I will stay here again next visit
Good location and very clean & comfortable Not much variety of food for breakfast
Nearly Ben Thanh Market. All staff don't have serveice mind and don't freindly. The reservation of room type is not the same type with my booking. Book the executive but rest in Duluxe.
having a computer in each room, the hotel is brand new the decor was too kitch
Location is near to city town and market.
the rooms were spacious and comfortable, with extra touches like a computer and free wifi
Friendly and helpful staff. Clean rooms.
The staff were very warm, attentive, and helpful. The breakfast was great. The location is terrific as well. My room was rather small & had only a small window (I guess I reserved the cheapest type of room). I also had issues with hot water. It seemed to have hot water in the morning, but not in the afternoons or evenings. They did try to fix it when I complained & later followed up to see if it was better.
Location to great street food and central to Saigon. Staff incredibly friendly and helpful. Great Bahn Mi stall outside on the front step makes for a great start to the day! Great rooms and bathroom facilities. Noise can be an issue on the upper floor because ibthink its below the kitchen but still quiet by Saigon standards. Not a real problem but just saying.
rooms are clean breakfast is good staff very helpful good locationalso they dont have skype in the business center
Near ben tahn market but I found out there are more good hotels near ben tahn. I have been into booking.com most of my travel but this is my worst experience because I was humiliated by a front desk staff named tran. I got 3 rooms thru your site and I was travelling with my husband, brother who stayed in room 2 and my niece and friend who stayed in room 3. we arrived in the hotel 1:30 am of sept 4. I requested for an adjacent rooms but they did not comply since it was fully booked. When I went to my room, aircon was not functioning so I and my husband transferred to my brother's room and I brought along the hotel's bathrobe to his room. In the morning, hotel fixed the aircon and and I brought back the robe to my room that pm. The rooms of my brother and my niece were checked out on sept 6 12 noon. Hotel checker said where is the robe? So I handed to him my robe. We stayed in my room cause we retained it till 6 pm . the time we checked out, checker said robe in my room was lacking. I told him I gave it to the one who checked my brothers room. I told tran, the impolite staff at front desk to search our luggage but he said they will call police and he said "all rooms have bathrobes!!!" It was a blessing for me that after 5 minutes, a filipino couple in room 201 came and I told them my situation. They offered to look at their room if there were robes. So accompanied by bellboy, huu, 4 of us went to room 201 and behold, no robes in there. Right there huu asked for an apology. When we went down again and he told front desk guy, the other staff asked for apology but never tran!! There are other hotels near the market who do not have unruly staff like tran. Do not stay there oh!!! Another ONE,i saw a cockroach on the beam when I had my buffet breakfast. I told waitress, she answered, oh, we are near market. No sorry words like tran:((. But I tell you, their market is clean. Went there for 3 days and I didn't see a roach!!!! Passport they also keep till you check out. Strange rules!!!
After my check-in they took my passport. I don't understand why it was necessary because they had my credit card info and had already blocked the money. After I asked why should I give them my passport they said that it is a hotel policy. Strange policy. After my check-out the money they blocked were inaccessible at least one more week.
The staff were fantastic, the room very clean, neat and spacious. Very close to everything. Enjoyed the stay.
We had booked a superior room, but we even didn't have a window in our room. It was like sleeping in a big wardrobe!
clean and good-sized room; value for money; location was very good for shopping and going around- right at the street where they set up the night market; only a few meters away from ben tanh market these are actually minor irritations - girl at the front desk was not so friendly (maybe she has difficulty conversing in english) though there was one front desk boy who was very friendly and helped us with directions; there was only one girl attending to us at around 7am when there were about 3 guests checking out
Staff were good and helpfull. Also we booked a deluxe room and we were upgraded to suite, thanks to them for that.