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Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

93 Banyan Drive, Hilo, HI 96720, United States
+1 808 969 3333

RM 452+

Sat 10/12 Check in
Sun 11/12 Check out

Overall guest ratings

6.3/10 Good
Based on 1,128 reviews

Review highlights

  • 8.9
  • 7.0
  • 4.9
  • 4.8

Good to know

  • Great view

Nearby

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    About

    Boasting a stunning oceanside location with magnificent views of Hilo Bay and Mauna Kea, Grand Naniloa Hotel Hilo - a DoubleTree by Hilton Hotel occupies a historic site amidst a lush, tropical landscape. Our ideal setting also offers guests convenient access to Hilo Airport, just 2 miles away. Tee off on our 9-hole golf course, or soak up the sunshine in our beautiful outdoor swimming pool. Energize in the complimentary fitness center, or hire some water sports equipment and take to the waves Our inviting guest rooms offer complimentary WiFi, a generously-sized work desk, a microwave, refrigerator, and in-room safe. Upgrade to an ocean-view suite with a separate living area and a balcony offering memorable ocean views. Savor breakfast, lunch and dinner in our restaurant, which has indoor and outdoor seating. Admire sweeping vistas of Hilo Bay from the large deck of our Lobby Lounge Our Hilo hotel features the most extensive catering facility and the largest showroom on the east side of the Big Island – a stylish venue providing nightlife and a space to showcase talented local musicians. With 20,000 sq. ft. flexible meeting space, including a wedding gazebo and a large ballroom which can hold up to 400 people, this Hilo hotel is the ideal venue for small to mid-sized meetings, conferences and weddings. Take advantage of onsite catering and the latest A/V technology, and stay productive in the 24-hour business center Our friendly, professional staff look forward to welcoming you with a signature chocolate chip cookie upon check-in

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    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Cribs available
    • Laundry facilities
    • Meeting/Banquet facilities
    • Golf
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Fitness centre
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Room service
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    Reviews

    Guest reviews

    Overall rating

    6.3 Good
    Based on 1,128 reviews
    • 8.9 "Location is great."
    • 7.0 "Good service."
    • 5.2 "Rooms are ok."
    • 4.9 "Vibe wasn't good."
    • 4.8 "Bad amenities."
    • 4.2 "Not very comfortable."
    • 2.6 "Awful breakfast."
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    Overall rating

    6.7 Good
    Based on 552 reviews
    • 8.9 "Location is great."
      10.0 "Good access to the airport, said 100%."
      10.0 "City centre within easy reach, said 100%."
    • 6.8 "Service is ok."
      5.5 "55% said the reception staff was ok."
    • 5.2 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      5.2 "For only 52%, the bathroom was ok."
    • 4.5 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
    • 4.3 "Not very comfortable."
      2.2 "78% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
    • 4.0 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      4.2 "58% thought the facilities needed updating."
    • 4.0 "Disappointing food."
    • 2.8 "Awful breakfast."
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    Overall rating

    6.4 Good
    Based on 417 reviews
    • 9.0 "Terrific location."
      10.0 "Good access to the airport, said 100%."
    • 6.8 "Service is ok."
      5.0 "50% said the reception staff was ok."
    • 5.1 "Vibe was decent."
      5.6 "56% considered the lobby entrance to be so-so."
      7.0 "70% enjoyed the friendly atmosphere."
    • 5.0 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
    • 4.9 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
    • 4.3 "Not very comfortable."
      2.7 "73% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
    • 3.9 "Disappointing food."
    • 2.8 "Awful breakfast."
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    Overall rating

    5.8 OK
    Based on 90 reviews
    • 8.4 "Location is great."
    • 6.9 "Service is ok."
      6.2 "62% said the reception staff was ok."
    • 5.5 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
    • 4.9 "Vibe wasn't good."
      4.3 "57% criticized the unstylish hotel."
    • 4.4 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 4.1 "Not very comfortable."

    Overall rating

    7.0 Good
    Based on 67 reviews
    • 8.8 "Location is great."
    • 7.1 "Good service."
    • 5.1 "Rooms are ok."
    • 4.7 "Vibe wasn't good."
    • 4.5 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 4.4 "Not very comfortable."
    • 3.9 "Pool is below average."
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    Good to know
    "Great view"
    data provided by TrustYou

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