Guest reviews
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All reviews
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Overall rating
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9.4 "Terrific location."9.8 "98%
liked the proximity to sightseeing ." 9.7 "97%liked the proximity to shopping ." 10.0 "Near to public transport , according to 100%." 10.0 "City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.5 "Good access to the airport , said 95%." 8.6 "86%appreciated the closeness to the beach ." -
9.1 "Excellent breakfast."
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8.3 "Great service."9.0 "90% found the
staff to be very friendly ." 8.3 "83% said thereception staff was great ." 8.5 "85% thought theservice was very professional ." -
5.8 "Rooms are ok."
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5.0 "Pool is mediocre."
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4.8 "Bad amenities."4.4 "For 56%, the
lobby entrance was sub-standard ." 1.1 "89% thought thefacilities needed updating ." -
4.7 "Internet is poor."4.2 "58% said the
wifi quality was bad ." -
4.6 "Not very clean."4.7 "53% said
rooms were dirty ." 0.6 "94% said thebathroom was dirty ." 4.1 "59% thoughtit was rather dirty ." -
4.3 "Not very comfortable."4.6 "54% didn't like the
uncomfortable beds ." 4.5 "55% saidrooms were small ." 3.1 "69% thought it wastoo noisy ." 1.7 "83%criticized the small bathroom ." -
4.3 "Vibe wasn't good."3.8 "
Unfriendly atmosphere , according to 62%." 3.9 "61%criticized the unstylish hotel ." 4.4 "For 56%, thelobby entrance was sub-standard ."
Overall rating
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9.0 "Terrific location."9.7 "97%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 9.8 "98%liked the proximity to shopping ." 10.0 "Near to public transport , according to 100%." 9.6 "Good access to the airport , said 96%." -
8.6 "Breakfast is good."
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8.0 "Great service."8.9 "89% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." 8.2 "82% thought theservice was very professional ." -
5.3 "Rooms are ok."5.3 "Only 53% thought the
air conditioning was adequate ." 6.8 "Only 68% found thebalcony ok ." -
5.1 "Pool is mediocre."
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4.5 "Bad amenities."4.7 "53% thought the
building wasn't nice ." -
4.3 "Not very comfortable."3.0 "70% thought it was
too noisy ." 4.7 "53% saidrooms were small ." 4.6 "54% didn't like theuncomfortable beds ." -
4.3 "Internet is poor."3.7 "63% said the
wifi quality was bad ." -
3.9 "Not very clean."4.0 "60% said
rooms were dirty ." 3.9 "61% thoughtit was rather dirty ." 0.4 "96% said thebathroom was dirty ." -
3.7 "Vibe wasn't good."3.3 "
Unfriendly atmosphere , according to 67%." 3.7 "63%criticized the unstylish hotel ."
Overall rating
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9.5 "Terrific location."9.8 "98%
liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." -
9.1 "Excellent breakfast."
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8.4 "Great service."9.1 "91% found the
staff to be very friendly ." 8.4 "84% thought theservice was very professional ." -
7.2 "Good bar."
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6.1 "Rooms are ok."5.3 "Only 53% said
rooms were clean enough ." 5.2 "Beds were acceptable for 52%." -
5.4 "Pool is mediocre."
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5.3 "Average cleanliness."5.3 "Only 53% said
rooms were clean enough ." -
5.1 "Average amenities."5.3 "53% thought the
building was acceptable ." -
4.5 "Not very comfortable."4.7 "53% said
rooms were small ." -
4.5 "Vibe wasn't good."4.0 "60%
criticized the unstylish hotel ." 4.1 "Unfriendly atmosphere , according to 59%."
Overall rating
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9.4 "Terrific location."
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9.1 "Excellent breakfast."
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8.5 "Great service."9.1 "91% found the
staff to be very friendly ." -
5.8 "Rooms are ok."
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4.9 "Pool is below average."
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4.7 "Not very clean."4.6 "54% said
rooms were dirty ." -
4.7 "Bad amenities."4.9 "51% thought the
building wasn't nice ." -
4.3 "Not very comfortable."4.7 "53% didn't like the
uncomfortable beds ." -
3.9 "Vibe wasn't good."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.1review from
Astoria Capsis is located in the heart of Heraklion near major sites and shopping opportunities. You can easily walk to a lot of archaeological sites like the former fortress docks & harbours. There are a lot places to eat and shopping close by. No fitness center for exercise. There weren't a lot of choice for their breakfast. Can be noisy. My room had a noticeable sway for no apparent reason, possibly the foundation of the building was not stable.
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9.4review from
The location is with walking distance of the port, bus station, and local attractions. The staff was helpful in arranging an extra night there, and they were helpful in every way. The bed was not as soft as I need with a sore back, but the room had lots of extra pillows.
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6.7review from
Very good location. Right in the center of the town. Very close to the port for boat traveling, about 15 min drive to airport. Walk 5 mins to market, car rental agencies, travel agencies. Hotel staff was very friendly and helpful. Good to have free wifi cover the whole hotel. The room could be cleaner.
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8.0review from
Everyone was helpful. Swimming pool was closed, although this was not stated on booking.
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7.7review from
Very comfortable room with big balcony. Excellent common areas & the rooftop pool & bar with fantastic views of Heraklion
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6.7review from
I liked the decorations and comfort of the rooms and the service by the staff. Breakfast was also excellent. Very convenient location too should you want to visit the city centre of Heraclion or if you are in a business trip. The swimming pool should open earlier and not at 11 am.. You couldn't have a swim before breakfast.. the pool could do with a renovation too - the style was too 70s..
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7.7review from
Luxury hotel, located next to the old town of Heraklion. We booked this hotel because of the swimming pool on top of the roof. But, it wasn't open! Only open in the summer season, okay, it was September, but hey, only a pool in July or August???
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6.4review from
Large, spacious room..nice beds.. Small bathroom
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6.0review from
Breakfast was excellent. Opening hours of swimming pool.
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2.8review from
Closeness to attractions Clerks were rude at reception,room was dusty (floors, table in balcony
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6.0review from
I booked an executive room which was lovely as we had a seating area in the room. We put out the sign to have our room cleaned and only the bar fridge was stocked.
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5.2review from
location: close to shopping & nightlife + not too far from airport/port Hotel breakfast buffet was overrated. possibly noisy from airport during busy summer months
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9.4review from
The location is with walking distance of the port, bus station, and local attractions. The staff was helpful in arranging an extra night there, and they were helpful in every way. The bed was not as soft as I need with a sore back, but the room had lots of extra pillows.
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8.0review from
Everyone was helpful. Swimming pool was closed, although this was not stated on booking.
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7.1review from
Astoria Capsis is located in the heart of Heraklion near major sites and shopping opportunities. You can easily walk to a lot of archaeological sites like the former fortress docks & harbours. There are a lot places to eat and shopping close by. No fitness center for exercise. There weren't a lot of choice for their breakfast. Can be noisy. My room had a noticeable sway for no apparent reason, possibly the foundation of the building was not stable.
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6.7review from
Very good location. Right in the center of the town. Very close to the port for boat traveling, about 15 min drive to airport. Walk 5 mins to market, car rental agencies, travel agencies. Hotel staff was very friendly and helpful. Good to have free wifi cover the whole hotel. The room could be cleaner.
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7.7review from
Very comfortable room with big balcony. Excellent common areas & the rooftop pool & bar with fantastic views of Heraklion
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6.7review from
I liked the decorations and comfort of the rooms and the service by the staff. Breakfast was also excellent. Very convenient location too should you want to visit the city centre of Heraclion or if you are in a business trip. The swimming pool should open earlier and not at 11 am.. You couldn't have a swim before breakfast.. the pool could do with a renovation too - the style was too 70s..
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7.7review from
Luxury hotel, located next to the old town of Heraklion. We booked this hotel because of the swimming pool on top of the roof. But, it wasn't open! Only open in the summer season, okay, it was September, but hey, only a pool in July or August???
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6.4review from
Large, spacious room..nice beds.. Small bathroom
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6.0review from
Breakfast was excellent. Opening hours of swimming pool.
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2.8review from
Closeness to attractions Clerks were rude at reception,room was dusty (floors, table in balcony
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6.0review from
I booked an executive room which was lovely as we had a seating area in the room. We put out the sign to have our room cleaned and only the bar fridge was stocked.
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5.2review from
location: close to shopping & nightlife + not too far from airport/port Hotel breakfast buffet was overrated. possibly noisy from airport during busy summer months
