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Best Western Hotel Carlton

Kaisaniemenkatu 3, 00100 Helsinki, Uusimaa, Finland
+358 9684 1320

RM 388+

Overall guest ratings

7.9/10 Good
Based on 1,011 reviews

Review highlights

  • 9.3
  • 8.8
  • 5.0
  • 4.4

Good to know

  • Train station is close

Nearby

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    About

    The Best Western Hotel Carlton is a newly converted hotel in a 1930's building. The hotel has a perfect location in the very heart of the Helsinki city with excellent transportation, shopping and sightseeing possibilities. Whether travelling on business or holiday, the Best Western Hotel Carlton is the choice for you to spend your night securely and comfortably. Nightlife, wonderful restaurants and a casino are within walking distance to explore! Our multilingual staff will help you with table reservations and other reservations. A café downstairs and restaurant Lost in Helsinki are at your disposal.

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    bestwestern.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Parking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry service
    • Coffee shop
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 1,011 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 8.3 "Food is delicious."
      7.7 "77% loved the menu selection."
      7.0 "Yummy desserts, said 70%."
    • 6.9 "Breakfast is mediocre."
    • 6.5 "Internet is average."
      6.8 "68% thought the wifi quality was ok."
    • 5.0 "Average comfort."
      5.2 "Beds were acceptable for 52%."
      5.7 "For only 57%, the noise level was all right."
    • 4.4 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      4.9 "51% said rooms were small."
      0.3 "97% thought they were poorly maintained."
      4.4 "56% criticized the small bathroom."
      0.7 "93% said the bathroom was dirty."
      1.4 "86% had problems with the shower."
      0.0 "Air conditioning was criticized by 100%."
      2.5 "75% were disappointed with the minibar."
      0.7 "93% thought the tv was sub-standard."
    • 1.5 "Terrible amenities."
      1.3 "87% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      0.0 "For 100%, the lobby entrance was sub-standard."
      0.0 "100% thought the facilities needed updating."
    • 0.7 "Disappointing wellness & sports facilities."
    View all review categories

    Overall rating

    8.0 Good
    Based on 434 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 8.1 "Food is delicious."
    • 6.9 "Breakfast is mediocre."
    • 6.8 "Internet is average."
    • 4.8 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      2.4 "76% were disappointed with the minibar."
      4.4 "56% criticized the small bathroom."
    • 1.5 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      0.0 "For 100%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.9 Good
    Based on 202 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.6 "Food is delicious."
    • 7.0 "Good breakfast."
    • 4.7 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
    • 4.2 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      0.2 "98% thought they were poorly maintained."
      2.0 "80% complained about the bathroom."
    • 1.3 "Terrible amenities."
      1.2 "88% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    View all review categories

    Overall rating

    7.2 Good
    Based on 20 reviews
    • 9.4 "Terrific location."
    • 4.1 "Rooms are not good."

    Overall rating

    7.7 Good
    Based on 353 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.1 "Food is delicious."
    • 6.9 "Breakfast is mediocre."
    • 6.0 "Internet is average."
      6.2 "62% thought the wifi quality was ok."
    • 4.4 "Rooms are not good."
      4.6 "54% said rooms were small."
      2.3 "77% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
    • 1.5 "Terrible amenities."
      1.4 "86% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    View all review categories
    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Train station is close"
    data provided by TrustYou

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