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Shangri-La Hotel
Best Service Friendliness

555 Youyi Road Daoli Districts, Harbin 150018, China
+86 451 8485 8888

RM 767+

Overall guest ratings

9.0/10 Excellent
Based on 2,741 reviews

Review highlights

  • 10.0
  • 9.3
  • 4.9
  • 4.9

Nearby

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    About

    A stay at Shangri-La Hotel Harbin places you in the heart of Harbin, convenient to Heilongjiang Science and Technology Museum and Saint Sophia Church. This 4.5-star hotel is within close proximity of Stalin Park and Harbin Flood Control Memorial.

    Rooms

    Make yourself at home in one of the 404 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Harbin? This hotel has 33992 square feet (3158 square meters) of space consisting of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Spa
    • Cable or satellite TV
    • Coffee shop
    • Sauna
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 2,741 reviews
    • 10.0 "Incredible bar."
    • 9.3 "Perfectly clean."
      9.4 "94% said rooms were clean."
      9.2 "92% thought it was clean."
      10.0 "100% said the bathroom was clean."
    • 9.2 "Excellent wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 8.8 "Pool is good."
    • 8.6 "Location is great."
      9.0 "Easily accessible by car, said 90%."
      9.2 "92% liked the proximity to sightseeing."
    • 4.9 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    • 4.9 "Rooms are not good."
      0.7 "93% said rooms were small."
      0.3 "For 97%, the rooms looked old."
      2.9 "71% complained about the bathroom."
      1.2 "88% criticized the small bathroom."
      3.9 "Air conditioning was criticized by 61%."
      1.4 "86% had problems with the shower."
      0.0 "100% thought they were poorly maintained."
      2.2 "78% thought the tv was sub-standard."
    • 4.3 "Internet is poor."
      2.0 "80% said the wifi quality was bad."
    • 3.9 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 2.7 "Terrible value."
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    Overall rating

    8.7 Excellent
    Based on 356 reviews
    • 8.7 "Location is great."
    • 8.0 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 5.0 "Rooms are ok."
    • 4.5 "Vibe wasn't good."
      0.3 "97% criticized the unstylish hotel."
    • 3.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 3.0 "Terrible value."
    • 2.2 "Quite uncomfortable."
      0.9 "91% said rooms were small."
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    Overall rating

    8.8 Excellent
    Based on 849 reviews
    • 9.3 "Perfectly clean."
      9.5 "95% said rooms were clean."
    • 8.2 "Location is great."
      8.7 "Easily accessible by car, said 87%."
      7.5 "75% liked the proximity to shopping."
    • 7.9 "Good service."
      9.2 "92% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 4.5 "Vibe wasn't good."
      0.2 "98% criticized the unstylish hotel."
    • 4.2 "Rooms are not good."
      0.7 "93% said rooms were small."
      0.2 "For 98%, the rooms looked old."
      2.5 "75% complained about the bathroom."
      0.9 "91% criticized the small bathroom."
    • 4.1 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 2.5 "Terrible value."
    • 1.7 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      0.9 "91% criticized the small bathroom."
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    Overall rating

    9.2 Excellent
    Based on 1,260 reviews
    • 9.5 "Perfectly clean."
      9.6 "96% said rooms were clean."
      9.4 "94% thought it was clean."
    • 8.8 "Location is great."
      9.2 "Easily accessible by car, said 92%."
      8.3 "83% liked the proximity to shopping."
    • 8.5 "Great service."
      8.4 "84% thought the service was very professional."
      9.5 "95% found the staff to be very friendly."
    • 7.8 "Good breakfast."
    • 5.2 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
    • 4.5 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
    • 3.7 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 3.1 "Terrible value."
    • 1.8 "Quite uncomfortable."
      0.4 "96% said rooms were small."
      4.8 "Air conditioning was criticized by 52%."
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    Overall rating

    8.3 Excellent
    Based on 274 reviews
    • 8.7 "Location is great."
    • 8.0 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 6.9 "Breakfast is mediocre."
    • 6.6 "Food is average."
    • 5.2 "Rooms are ok."
    • 4.7 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    • 3.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 2.8 "Terrible value."
    • 2.1 "Quite uncomfortable."
      0.8 "92% said rooms were small."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
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