Overview

Shangri-La Hotel
Top City Hotel

555 Youyi Road Daoli Districts, Harbin 150018, China
+86 451 8485 8888

RM 499+

Overall guest ratings

8.9/10 Excellent
Based on 2,719 reviews

Review highlights

  • 10.0
  • 9.2
  • 5.2
  • 4.3

Good to know

  • Professional service
  • Luxurious Hotel
  • Great view

Nearby

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    About

    Placing you within a 15-minute drive of Saint Sophia Church and Heilongjiang Provincial Museum, Shangri-La Hotel Harbin offers an airport shuttle (available on request) for CNY 530.00 per vehicle. Guests can take a dip in the indoor pool or grab a bite to eat at Coffee Garden, which is one of 2 restaurants and serves breakfast, lunch, and dinner. A bar/lounge and a fitness center are offered, and rooms at this luxurious hotel get the details right with premium bedding and bathrobes.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Spa
    • Cable or satellite TV
    • Coffee shop
    • Sauna
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 2,719 reviews
    • 10.0 "Incredible bar."
    • 9.2 "Excellent wellness & sports facilities."
      9.2 "top-notch fitness area, thought 92%."
    • 9.1 "Excellent pool."
    • 9.0 "Perfectly clean."
      9.0 "90% said rooms were clean."
      9.1 "91% thought it was clean."
    • 8.7 "Great service."
      8.9 "89% thought the service was very professional."
      9.5 "95% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.4 "Management was excellent, said 74%."
      8.9 "89% said the concierge service was amazing."
      7.2 "72% found the restaurant service to be one of the best."
    • 5.2 "Vibe was decent."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 3.0 "Terrible value."
    • 2.3 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      1.2 "88% criticized the small bathroom."
      4.5 "Air conditioning was criticized by 55%."
    • 1.9 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 353 reviews
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 8.6 "Location is great."
      9.5 "Easily accessible by car, said 95%."
    • 8.4 "Food is delicious."
      9.8 "Yummy desserts, said 98%."
    • 7.3 "Good breakfast."
    • 5.0 "Rooms are ok."
      0.7 "93% said rooms were small."
      1.2 "For 88%, the rooms looked old."
    • 4.6 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 3.1 "Terrible value."
    • 2.4 "Quite uncomfortable."
      0.7 "93% said rooms were small."
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    Overall rating

    8.7 Excellent
    Based on 1,033 reviews
    • 9.2 "Excellent pool."
    • 8.6 "Location is great."
      9.2 "Easily accessible by car, said 92%."
    • 8.5 "Great service."
      9.0 "90% thought the service was very professional."
      9.3 "93% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 7.4 "Good breakfast."
    • 4.3 "Rooms are not good."
      0.5 "95% said rooms were small."
      2.6 "74% complained about the bathroom."
      0.7 "For 93%, the rooms looked old."
    • 4.0 "Vibe wasn't good."
      0.3 "97% criticized the unstylish hotel."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 2.5 "Terrible value."
    • 1.7 "Quite uncomfortable."
      0.5 "95% said rooms were small."
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    Overall rating

    9.3 Excellent
    Based on 1,114 reviews
    • 9.3 "Perfectly clean."
      9.3 "93% said rooms were clean."
      9.3 "93% thought it was clean."
    • 9.0 "World class service."
      9.0 "90% thought the service was very professional."
      9.4 "94% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.3 "Management was excellent, said 73%."
    • 9.0 "Terrific location."
      9.4 "Easily accessible by car, said 94%."
      8.8 "88% liked the proximity to shopping."
    • 8.6 "Food is delicious."
      9.6 "Yummy desserts, said 96%."
    • 7.8 "Good breakfast."
    • 6.5 "Rooms are ok."
    • 3.8 "Value below average."
    • 2.4 "Quite uncomfortable."
      0.6 "94% said rooms were small."
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    Overall rating

    8.4 Excellent
    Based on 217 reviews
    • 9.0 "Terrific location."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.1 "Food is delicious."
    • 6.8 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
    • 5.4 "Vibe was decent."
    • 4.1 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 3.2 "Terrible value."
    • 2.5 "Quite uncomfortable."
      0.7 "93% said rooms were small."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Luxurious Hotel"
    "Great view"
    data provided by TrustYou

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