Golden Key Hotel
Top Lake Hotel

65 Quan Su Str., Hanoi, Vietnam
+84 4822 2428


+84 4822 2428
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Overall guest ratings

9.1/10 Excellent
Based on 435 reviews

Review highlights

  • 9.9
  • 9.7
  • 8.5
  • 4.1

Good to know

  • Clean rooms
  • Spacious rooms
  • Wonderful sightseeing
  • Friendly service


    show all


    The hotel is situated in the city centre, a few steps from the railway station, near the Hanoi Old Quarter, famous museums, theatres, cinemas and easy access to the business and shopping centre. The hotel was built in 1996. Guests are welcomed at the accommodation, which has a total of 43 rooms. In the air-conditioned establishment, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Most of the storeys can be reached by lift. Amenities include a safe and a currency exchange service. Wireless internet access in public areas (for a fee) allows guests to stay connected. Among the culinary options available at the hotel are a restaurant, a café and a bar. Those arriving in their own vehicles can leave them in the car park of the accommodation. Additional services include medical assistance, room service and a laundry service. Each of the rooms is appointed with air conditioning and a bathroom. The carpeted rooms feature a double bed or a king-size bed. A safe and a minibar are also available. A fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for travellers' convenience. Internet access, a telephone and a TV add to the comfort of the holiday. A shower and a bathtub can be found in the bathrooms. A hairdryer is also available. The establishment offers attractions including sport and entertainment opportunities. Leisure options at the hotel include a gym, darts and a sauna, or for a fee, a spa. Copyright GIATA 2004 - 2016. Guests can choose options including breakfast, lunch and dinner. The following credit cards are accepted at the accommodation: American Express, VISA and MasterCard.

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    Guest reviews

    Overall rating

    9.1 Excellent
    Based on 435 reviews
    • 9.9 "Terrific location."
    • 9.7 "World class service."
    • 8.5 "Breakfast is good."
    • 8.2 "Comfort level is high."
    • 8.1 "Amenities are good."
    • 4.1 "Internet is poor."

    Overall rating

    9.3 Excellent
    Based on 313 reviews
    • 9.9 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      9.1 "91% said the reception staff was great."
    • 9.1 "Perfectly clean."
      9.1 "91% said rooms were clean."
    • 8.8 "Breakfast is good."
    • 8.5 "Vibe was good."
      7.6 "76% thought, the hotel was modern."
      9.0 "90% enjoyed the friendly atmosphere."
    • 4.8 "Internet is poor."
      4.5 "55% said the wifi quality was bad."

    Overall rating

    8.8 Excellent
    Based on 60 reviews
    • 9.9 "Terrific location."
    • 9.5 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.4 "Breakfast is good."
    • 8.2 "Comfort level is high."
      9.0 "90% thought rooms were spacious."
    • 6.9 "Rooms are ok."

    Overall rating

    9.0 Excellent
    Based on 60 reviews
    • 9.8 "Terrific location."
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
    • 8.5 "Breakfast is good."
    • 8.4 "Comfort level is high."
      8.8 "88% thought rooms were spacious."
    • 6.3 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Clean rooms"
    "Spacious rooms"
    "Wonderful sightseeing"
    "Friendly service"
    data provided by TrustYou

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