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Hangzhou Xinkaiyuan Hotel

No142 Jiefang Rd, Hangzhou 310000, China
+86 571 8702 2222

RM 289+

Overall guest ratings

8.7/10 Excellent
Based on 1,428 reviews

Review highlights

  • 9.1
  • 6.0
  • 4.8
  • 4.7

Good to know

  • Friendly atmosphere
  • Good accessibility by car

Nearby

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    About

    The Xinkaiyuan Hotel (Xinkaiyuan Dajiudian) is located at Hangzhou’s busiest business center. It is within ten minutes’ walk from the beautiful West Lake. Guests arriving from Hangzhou Railway Station can be seen to the hotel in just ten minutes by taxi. The hotel offers well-appointed guestrooms of various types. All rooms are nicely decorated and equipped with modern facilities. For dining there are both Chinese and Western restaurants.

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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 1,428 reviews
    • 9.1 "Terrific location."
      9.4 "Easily accessible by car, said 94%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 6.0 "Breakfast is mediocre."
    • 5.7 "Service is ok."
      5.4 "Only 54% found the staff to be friendly enough."
      5.0 "Housekeeping was ok, according to 50%."
    • 4.8 "Rooms are not good."
      4.1 "59% said rooms were small."
      3.6 "64% complained about the bathroom."
      1.1 "For 89%, the rooms looked old."
      2.2 "Air conditioning was criticized by 78%."
      0.0 "100% thought they were poorly maintained."
      0.9 "91% had problems with the shower."
      1.1 "89% found problems with the furniture."
      1.7 "83% said the bathroom was dirty."
    • 4.7 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
      0.0 "100% complained about the elevator."
    • 0.0 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 128 reviews
    • 8.9 "Location is great."
      9.5 "Easily accessible by car, said 95%."
    • 8.3 "Food is delicious."
    • 7.0 "Good cleanliness."
    • 6.0 "Service is ok."
    • 5.8 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      3.5 "65% complained about the bathroom."
      0.9 "For 91%, the rooms looked old."
    • 4.6 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
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    Overall rating

    8.7 Excellent
    Based on 499 reviews
    • 8.9 "Location is great."
      9.4 "Easily accessible by car, said 94%."
    • 7.7 "Tasty food."
    • 7.5 "Good cleanliness."
      10.0 "100% thought it was clean."
    • 6.0 "Breakfast is mediocre."
    • 5.7 "Service is ok."
      5.3 "Only 53% found the staff to be friendly enough."
    • 4.7 "Rooms are not good."
      4.3 "57% said rooms were small."
      3.4 "66% complained about the bathroom."
      1.3 "For 87%, the rooms looked old."
    • 4.0 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
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    Overall rating

    8.6 Excellent
    Based on 756 reviews
    • 9.6 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
    • 8.5 "Food is delicious."
    • 6.1 "Breakfast is mediocre."
    • 5.7 "Service is ok."
      5.7 "Only 57% found the staff to be friendly enough."
    • 4.8 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
    • 4.8 "Rooms are not good."
      3.5 "65% said rooms were small."
      1.0 "For 90%, the rooms looked old."
      0.0 "100% thought they were poorly maintained."
      2.2 "Air conditioning was criticized by 78%."
    • 3.9 "Not very comfortable."
      3.5 "65% said rooms were small."
      4.3 "57% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 0.0 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
    View all review categories

    Overall rating

    9.1 Excellent
    Based on 42 reviews
    • 9.3 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
    • 5.0 "Rooms are ok."
      4.1 "59% said rooms were small."
    • 4.8 "Not very comfortable."
      4.1 "59% said rooms were small."
    • 4.7 "Vibe wasn't good."
    Good to know
    "Friendly atmosphere"
    "Good accessibility by car"
    data provided by TrustYou

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